Le Goudalier Reviews 

256
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

🇫🇷 J'adore! Très bon service client, Cathy et Alan sont très attentionnés. Bons produits et livraison rapide! Un petit bout de France en Irlande grâce à eux. Je recommande ! 🇬🇧 I love le Goudal... See more

Company replied

Rated 5 out of 5 stars

I'm always wary when using websites I've not used before...thankfully, Le Goudalier didn't disappoint! Ordering online was really easy, and my order has just arrived! Thank you Cathy & Alan - I will... See more

Company replied

Rated 5 out of 5 stars

Thanks a lot to everyone at Le Goudalier, such a pleasure getting all these yummy fresh French food delivered to our door ! Ordered twice already with no issues at all. Communication was clear and d... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Le Goudalier team. The goods were delivered the next day. Alan has previously texted me to make sure we are at home.The products are delicious as expected. I would recommend Le... See more

Company replied

Company details

  1. Grocery Delivery Service
  2. Cold Cut Store
  3. Grocery Store

Written by the company

Online delicatessen specializing in flavours of France and Belgium. 24 hour delivery in both Republic of Ireland and Northern Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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1-star

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4.9

All reviews

(256)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop for French products

The delivery was fast and the products were kept with nice cool bags. Good and wide quality of products. Thanks Le Goudalier for a French food fix! We will order from you again.

March 1, 2023
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Reply from Le Goudalier

So glad to hear you're enjoying our service. We thrive on ensuring our customers are served properly and quickly.

Rated 5 out of 5 stars

I got my delivery today

I got my delivery today. The food was delivered fast and well packaged. Also, a nice and range of products. Nice for quick fix of French products that are not available here in Ireland.
Merci beaucoup!

February 28, 2023
Unprompted review
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Reply from Le Goudalier

Thank you very much, Nolwenn! We look forward to seeing you again soon!

Rated 5 out of 5 stars

My favorite french products to my door…

My favorite french products to my door in 24h! What else? It s like Christmas morning every time!

February 2, 2023
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Reply from Le Goudalier

So glad you're enjoying our products and service, Juliette! Thanks so much for the 5-star review and hope to see you again soon.

Rated 5 out of 5 stars

An excellent first experience with Le Goudalier

Very nice choice of products, good prices, and quick shipping! I will definitely order again.

February 7, 2023
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Reply from Le Goudalier

Thank you so much for the 5-star review! We look forward to seeing you again soon. 😊

Rated 5 out of 5 stars

Happy returning customer

Returning customer. Very happy with the service and communication about order. Great choice of items. Highly recommend if you need your fix of French goodies. Definitely order again when I run out of items you just can't find in Irish shops!

February 3, 2023
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Reply from Le Goudalier

Very glad that you're enjoying our service, Corinne, and we're happy to see you love the products! Thank you very much for the kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service, received in 24 hours. All products were well wrapped and still cold in the insulated box. It made our day! Will definitely order again.

February 3, 2023
Unprompted review
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Reply from Le Goudalier

Thank you so much! Your review made our day as well! Ensuring our products are fresh is our biggest priority. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service

Great products, friendly staff and the interface improved a lot

January 24, 2023
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Reply from Le Goudalier

Merci Michael for the great review! So glad you're enjoying the updated and improved website.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, at a prearranged time. Couldn’t have been better service.
Delighted to find the product we were looking for.

January 18, 2023
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Reply from Le Goudalier

So happy to see you enjoyed our service, Gillian. We hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service. High quality product.

December 30, 2022
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Reply from Le Goudalier

Merci, Clementine! We are happy to see you're enjoying our service. See you soon!

Rated 5 out of 5 stars

Great Experience

This company is a great find. It brings a bit of my favourite place to me.

December 20, 2022
Unprompted review
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Reply from Le Goudalier

Thank you, Ali! We look forward to seeing you again!

Rated 5 out of 5 stars

Great service

Great service , great product for a good price! highly recommended.

December 20, 2022
Unprompted review
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Reply from Le Goudalier

Nice to see you are enjoying our service, Helene! Thank you for your review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy web site to use.

December 19, 2022
Unprompted review
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Reply from Le Goudalier

Thank you, Stéphane! We hope to see you again very soon.

Rated 5 out of 5 stars

Great products

Great products, excellent communication and very fast delivery; I recommend Le Goudalier +++++++

December 20, 2022
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Reply from Le Goudalier

Thank you very much, Celine, for the 5-star review. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very fast delivery and fresh products

I ordered few french products. I was very impressed by the high level of packaging for my product to be delivered cold and kept in perfect condition. Merci beaucoup

December 19, 2022
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Reply from Le Goudalier

So glad you are enjoying our service, Barbara. Thank you for your kind words and we hope to see you again soon.

Rated 2 out of 5 stars

Back stock keeping

Half the products are out of stock which is incredibly frustrating. Shipping fees are extremely expensive and of course when they offer free shipping for order over 20€, everything you want to buy is out of stock so you can't enjoy it.

December 8, 2022
Unprompted review
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Reply from Le Goudalier

Thank you, Julie, for taking the time to review our company. To be honest, we see our products being out of stock as being a very good thing, proving that we are victims of our own success because, yes, most things tend to sell out two weeks before Christmas as our products are rarely seen here in Ireland.
Also, it's weird you mention our shipping being "extremely expensive" as your only two orders with us from November and last week both included FREE SHIPPING. Any orders lower than the minimum order required for free shipping (currently €20) is only €10 for anywhere in Ireland - a deal, considering we lose money for every shipment as the courier company charges us more for 24 hour delivery. I really don't understand your complaint as you've never actually paid for shipping in either one of your orders so how does that merit only 2 stars.
In regard to our products, unlike most other similar retailers, all of our products are located here in our Dublin depot and we receive a shipment from France every two weeks but, as you can imagine, the Christmas season is busier than most times. We are honest, hard-working people with our company open for well over a year now and, as you can see from our 99.9% 5-star rating, our loyal customers seem to agree that we're doing a pretty good job - bringing French/Belgian products to Ireland at a reasonable price within a short time period. We look forward to seeing you again, Julie.

Rated 5 out of 5 stars

Definitively recommend

I ordered on Thursday afternoon and got delivered on Friday. Got a text in the morning to confirm a time range for the delivery.
Products are very good and prices are reasonable compared to usual french products in Ireland

November 11, 2022
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Reply from Le Goudalier

Thank you so much for the great review, Emeline! So happy you're enjoying our service. Hope to see you again soon!

Rated 5 out of 5 stars

Great experience

Super easy to order on the website, I received all of my products a couple of days after ordering them. Everything was nicely and securely packed, including my life-saving raclette ! Thank you !

November 9, 2022
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Reply from Le Goudalier

We're so happy you've enjoyed our service, Caroline! Thank you for your great review and hope you enjoy your life-saving raclette!

Rated 5 out of 5 stars

First purchase

First purchase. Will be back for more!

October 21, 2022
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Reply from Le Goudalier

Thank you so much for this great review, Sarah! We look forward to seeing you again.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and a little extra with a Happy Halloween message 😊

October 21, 2022
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Reply from Le Goudalier

Great to hear you're happy with our service, Charlene! Have a great Halloween and see you again soon!! 🎃

Rated 5 out of 5 stars

Great choice of products and next day…

Great choice of products and next day delivery.
They even offered to replace a product out of stock with a dearer item, great service.

October 10, 2022
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Reply from Le Goudalier

Thank you so much for your great review, Josh! We're so glad you're enjoying our service and hope to see you again very soon.

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