Lelabeldeparis Reviews 

156
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were let down by their experience overall. Customers frequently report that the products received are of poor quality, often described as cheap, flimsy, or plastic, and significantly differ from the images and descriptions advertised on the website. Many people found that the items did not match the design, material, or color shown online, leading to disappointment with their purchases. The return and refund process is a major source of frustration, with many reviewers finding it incredibly difficult and costly. People are often required to pay significant international shipping fees back to China, which frequently exceeds the item's value, or are offered only a small partial refund. This is compounded by the perception that the company's branding appears European while products originate from China, and that there are discrepancies in the information about their return policy on their website.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that items received are... See more

Quality

People report negative experiences with quality, stating that the clothing received often looks nothing like... See more

Return policy

Customers had negative experiences with the return policy, often finding it impossible or financially... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that items never... See more

Website

Reviewers highlight negative aspects of the website, noting that product photos and descriptions often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely appalling. Worst example of scam trading ive experienced. NOT based in France (China). Long wait times (over 2 weeks). Very poor, dismissive customer services with hilariously fake french n... See more

Rated 1 out of 5 stars

Adding my review to the list of dissatisfied customers. The article was received after 2 weeks - now I understand why! Shipped from China…! China not mentioned anywhere in the T&Cs. I was promised a... See more

Rated 1 out of 5 stars

Sent wrong order - only trousers no top to the set Quality of trousers were poor Requested a refund was refused and told only when I sent back to China which would have cost more than the orde... See more

Rated 1 out of 5 stars

My wife inquired about the return policy beforehandThere were no issues. The dress that arrived was not only of terrible quality, but it didn't match the photo at all in terms of design, material, or... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

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No history of asking for reviews

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1.2

All reviews

(156)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like other contributors I foolishly…

Like other contributors I foolishly also did not read any reviews. I got the wrong item looking nothing like the advertised picture and when I complained I was told this was not covered by their returns policy and offered a 10% discount on a future purchase. I expect they will get away with it as I’m not sure how to proceed next. Do not use their site!

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading ‘European’ brand – returns to China at your cost

Very disappointing experience.

The website presents the company as European, but returns must be sent to China at your own expense, including shipping, customs, and VAT. This makes returns very costly and was not clearly explained.

I was only offered a partial refund unless I paid to return the item internationally.

Please read the return policy carefully before buyi

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item sent/not able to get a refund

I ordered an item in Jan. for an event on March 15th. The item did not arrive until March 17th and the completely wrong item was sent. I requested a refund and they said my situation did not fit their policies standard for a free return fee. So, I could either send the item back (but I'd have to cover the cost) or keep the item and get a partial refund 10%...very horrible experience.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling. Worst example of scam trading ive experienced. NOT based in France (China). Long wait times (over 2 weeks). Very poor, dismissive customer services with hilariously fake french names. Then, wrong item finally delivered. Told no returns (not covered by thier returns policy). Sought chargeback, resolved quickly. Avoid

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely REPULSIVE


Absolutely REPULSIVE. They falsely ADVERTISE their products. Pictures are AI generated .You pay for something you think you will be receiving from the photo on their page and you get something totally different. They scam you!! Once I contacted them and sent photos of proof to show them i received something different they wouldn't even refund or pay for the cost shipping back for a refund but offered a 10% discount to keep something I didnt want!! I will be disputing the charges with my bank....THEY ARE A SCAM AND FRAUDULENT COMPANY STAY AWAY. They should be embarrassed and out of business . Im sure they will reply with some b.s. reply but I have proof of photos and emails! SCAMMERS!!!

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars!

I would give zero stars!! They sent the wrong item and refuse to return even though their return policy states “we will return if an incorrect item is sent”! Do not trust, do not buy!!! What they did send is a cheap
Piece of material.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

I would leave 0 stars if it was an…

I would leave 0 stars if it was an option. Paid £45 for a dress that took a long time to be delivered, arrived looking nothing like advertised on the website. very badly made using very poor material, didn't fit at all over the chest (I'm not sure it would have fitted any human body!!!) Requested a return as stated on website "easy returns" VERY POOR customer service, only option to return to a Chinese warehouse that has cost £20 in postage. Absolute scam of a company DO NOT USE

March 24, 2026
Unprompted review
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