LENA Nail PolishReviews 

53
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers had a great experience with this company. Customers are very pleased with the products, often highlighting the beautiful colors and excellent quality. Many appreciate the lasting power of the nail polish, noting that it applies beautifully and does not chip easily. The delivery service is consistently praised for being super fast and quick. However, some people were dissatisfied with the quality, mentioning that the polish chipped immediately or peeled off quickly. A few customers also felt that the colors were not proper or that the varnish was too thin, requiring multiple coats.

What people talk about most

Product

Consumers find product to be positive, with many praising the lovely, vibrant, and beautiful colors, often... See more

Quality

Clients share positive opinions on quality, with many praising the lovely colors and excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did order two One was pink, which was beautiful. One was white when I put it on it gives a lines. It’s not sit right

Rated 5 out of 5 stars

I love this brand it's the first time I've used it and im very pleased. Once applied it leaves a beautiful smooth look to the nails a and it has lasting power which is what you want and need in a varn... See more

Rated 5 out of 5 stars

Quality!!! A*** Lovely soap nail polish that is breathable, nude, elegant and sophisticated. Applies beautifully and does not chip, just beautiful nails. Super fast delivery and my 4th purchase from... See more

Rated 5 out of 5 stars

Great nail polish, which really does last!! I find the sparkly, shimmery colours last even more. I have had radiotherapy for breast cancer and my nails have become discoloured brown, it looks horrible... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Get breathable nail polish, water permeable & Halal Friendly nail polish at low prices. LENA has gorgeous shades of salon quality nail polish. Free UK delivery!


Contact info

3.8

Great

TrustScore 4 out of 5

53 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(53)

30 reviews in the last 12 months

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Rated 2 out of 5 stars

Nail vanish

Great delivery time..put this nail vanish on yesterday, today it's coming off..not happy with product at all...considering this product was recommended

December 29, 2024
Rated 5 out of 5 stars

Kind to nails

It is so lovely to be able to paint my nails knowing that they are not going to discolour or be peeling for months after as with normal nail varnish.
Offering an extensive range of colours, quick drying, I can highly recommend Lena.
I wish the website would offer photos of all colours displayed both on a sample and a hand to be able to judge colours more accurately and easily. Not always easy to choose anything online when it comes to colours.

December 1, 2024
Rated 3 out of 5 stars

It was lovely to apply

It was lovely to apply , but despite being very careful it chipped on five fingers after 1 day . I removed and reapplied using base/ top coat , same thing happened . If using for a night out or daytime meet , it will be fine. But doesn’t wear well. Love the colours .
Sorry

January 1, 2025
Rated 1 out of 5 stars

None existent customer service despite…

None existent customer service despite being quick enough to take my money! Varnish was NOTHING like the colour depicted in the website. Totally different colour arrived despite having the same name. I would go as far as to say this is MISS-SELLING. Then absolutely NO RESPONSE to emails, no contact number, you simply cannot get hold of anyone. DO NOT USE!

December 12, 2024
Unprompted review
LENA Nail Polish logo

Reply from LENA Nail Polish

Dear A,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and would like to address your concerns.

Firstly, we apologise for the delay in responding to your emails. The Christmas holiday period has been an exceptionally busy time for us, and while this is no excuse, it has affected our response times. Please rest assured that we are working hard to improve and provide timely customer support.

Regarding the varnish colour, we strive to represent all shades as accurately as possible through professional photography. However, due to differences in screen resolutions and lighting, colours may appear slightly different. We’re sorry that the shade you received did not meet your expectations.

Could you please share your order details with us at info@lenanailpolish.com so we can resolve this matter promptly?

Your satisfaction is very important to us, and we’re committed to making this right. We hope you’ll give us the chance to restore your trust in Lena Nail Polish.

Kind regards,
LENA
Customer Relations

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