Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Didn’t Get it

June 7, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We're sorry we couldn't secure funding for you on this occasion. While we couldn't achieve the outcome you were hoping for, we appreciate the opportunity to assist and wish you all the best moving forward. If your circumstances change in the future, we'd be happy to help explore your options again.

Rated 3 out of 5 stars

Lendly review

I like how quickly they got back to me but I’m dissapointed with the fact that what they came up with was less than half the amount I needed

June 5, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We're glad to hear you appreciated our quick response time. While we understand it can be disappointing when the available funding options are lower than expected, lender offers are based on individual lending criteria and business assessments. We appreciate the opportunity to assist and are always here to help explore future funding options.

Rated 5 out of 5 stars

Wasn’t happy with result but they were…

Wasn’t happy with result but they were professional about it . Mark

May 29, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We're sorry we couldn't achieve the outcome you were hoping for, but we're pleased to hear our team handled the process professionally. We appreciate the opportunity to assist and wish you all the best moving forward.

Rated 3 out of 5 stars

So far so good.

Dont do reviews for Trustpilot. They offer free $50 voucher to fill it in then Blames the company im reveiwing

Trust pilot can noy be trusted

My original review is here:

So far so good.

Nice staff.

Wiating fir a response.

May 29, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

We're pleased to hear that your experience with Lendaly so far has been positive and that you've found our team helpful. We appreciate you taking the time to share your thoughts and wish you all the best with your application.

Rated 5 out of 5 stars

They were good

April 25, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience with us.

Rated 5 out of 5 stars

Good service

Good service, will recommend

April 25, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were happy with the service and appreciate your recommendation.

Rated 5 out of 5 stars

Amazing and quick

Amazing and quick

April 21, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the service amazing and quick.

Rated 5 out of 5 stars

Good experience

Good experience, easy to deal with

April 13, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience and found us easy to deal with.

Rated 5 out of 5 stars

What important for people know

I’m really waiting get my business funded

April 1, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We understand how important funding is for your business and appreciate your patience. We’re here to support you through the process and will do our best to help you find the right option.

Rated 5 out of 5 stars

Great customer service.quick and promot…

Great customer service.quick and promot response. User friendly and easy application process

March 17, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you enjoyed our customer service and found the process quick, user-friendly, and easy to complete.

Rated 3 out of 5 stars

Easy and encouraging but…

The screening process is simple and straightforward giving real hope of a positive outcome. However the choice of lender is not aligned and if you have any negatives or issues just shut it down.
They don’t really care about our business, don’t assess serviceability with the new loan. It’s very frustrating!

March 17, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re glad you found the initial process simple, but we’re sorry to hear about your experience with lender outcomes.

Lender decisions are based on their individual criteria, and we understand how frustrating this can be—especially when it doesn’t align with your expectations. We do care about our customers and aim to match you with the most suitable options available. Your feedback is valuable, and we’ll use it to improve how we set expectations and communicate lender requirements.

If you’d like, feel free to reach out and we can explore any alternative options with you.

Rated 5 out of 5 stars

awesome experience

Great company, fast - transparent - trustworthy. Would use them again

March 10, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad you found our service fast, transparent, and trustworthy. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Extremely helpful and easy to deal…

Extremely helpful and easy to deal with, such easy procedures and fantastic follow ups on application progress.
I would highly recommend Lendaly to anyone who’s struggling in small businesses and don’t have a very good credit rating. These guys search far and beyond to find a bank lender that can help in specific financial situations and pass on the appropriate information and reasons for the loan that the lenders need to hear.

March 6, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your wonderful feedback! We're thrilled to hear you found the process easy and the follow-ups helpful. Our goal is always to work hard to connect businesses with the right lenders and provide clear guidance along the way. We truly appreciate your recommendation!

Rated 5 out of 5 stars

follow up

They follow up on their calls

February 20, 2026
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you appreciated our follow-up and communication.

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