I recently started investing with Lendermarket and so far I'm happy with my experience. The platform is easy to use, and it didn't take long to understand how everything works. I like that investing... See more
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They barely respond, and they refuse to delete my account although I asked for that multiple times! Remember, you can lose your money with Lendermarket. Stay away from them!
Company replied
I got the chance to meet their CEO and part of the team and I only have good words about them. I have Been invested for 2 years now and my portfolio has been growing at a great pace. Trustworthy place... See more
Great platform with easy to invest and earn very good intrest rate! Auto Invest is a great tool that helps simplify investing. New Auto Invest FLEX tool give me the flexibility to access my funds when... See more
Company details
Written by the company
Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.
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4.0
Great
718 reviews
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Mixed feelings
I only started investing with Lendermarket a few weeks ago so at the moment I have mixed feelings about this platform. On the + side, the signing up process is very easy, I added funds and withdrew them very quickly and easily from my bank account. On the - side, all my loans are either on "pending" payments (even if their status is "paid" so I'm wondering if Lendermarket is keeping the money that the loans originators pay?) or overdue... I only invested 400€ at the moment and will wait until "real money" reaches my account before investing more with them ...
April 16, 2024
Unprompted review
Excellent and intuitive
April 12, 2024
Unprompted review
(BEWARE!) Trustable and reliable, use them as a medium-long term investment
I'm investing with them since the late 2019. Quick deposits and withdrawals, nice interest rates (depending on the season) and no headaches at all.
The only thing to have in mind is that loans can be extended up to 6 months, and 2 months more of buyback guarantee (creditstar originators are using this benefit "too much" currently). Anyway, if you don't mind having the money blocked more than expected, they meet the expectations, with principal amount, interest and delayed interest being always paid.
Use this platform to hold the money you don't need in the short term. It pays off.
UPDATE (jan-2024): Pending payments are around 10% of my portfolio (more than 2500€ pending) and keep increasing. Loan originators are not returning a single cent and trust on Creditstar starts to fade away. I stopped the autoinvestor, and if there are no results in a few months, I'll start withdrawing everything when possible.
UPDATE (march-2024): 12k out of 27k are in pending status. Since january, they returned small amounts (~120€), but far from what they should have been. As I cannot withdraw, nor reinvest, I'm still unsure of my next steps.
April 19, 2023
Unprompted review
There is an improvement on the pending…
There is an improvement on the pending payments. I have received in last 10 days 2 small payments to my account. Also today I have received a pending payments scheduled plan for April with amounts and exact dates.
April 2, 2024
Cash flow of pending payments recovered to Available balance in April
My pending payments recovered to Available balance in April. In addition, quick answers and explanations from customer service by email. Keep going in May same way!
April 6, 2024
Signs of a recovery...
I have been investing for over two years and the last few months have been very difficult. Money stuck in pending payments for weeks as mentioned by others. For that reason I cannot give a 5, BUT... there are signs of a recovery and some funds are coming back to investors. The latest CEO seems to be making a difference. Let's hope this continues!
April 5, 2024
Unprompted review
Clarification on Amounts Pending for Several Weeks
Good night,
After contacting you, I received a response from you the very next day (less than 24 hours later).
With this first aspect I notice that the customer support service has improved, my rating increasing when I immediately receive the information that the amount in question will be paid, without causing me any indifference, in installments within 1 month.
I hope that the customer service continues like this, but also that, in return, the percentage of money pending for many weeks will decrease.
I hope to continue your market for a long time, I hope so.
Compliments
Diogo Marques
April 1, 2024
Unprompted review
Struggling with improvements
The platform started well for me when I started investing 2 years ago. However, they started experiencing pending payments and we didn't receive any payments back for months. Recently, there's an improvement in the payments. We are getting paid small amounts continuously. However, it still needs to improve as the payments are still small compared to pending amount. We hope to see bigger improvements in the payments.
April 2, 2024
Unprompted review
Money is stuck in pending payments for…
Money is stuck in pending payments for more than half a year and no sight of it being released. Meanwhile Lendermarket is bragging about "upgraded platform" and having short withdrawal timeframes, which is ironic and insulting to the clients.
Buyback Guarantee is not being applied at all. You should think like they don't have it.
I was just emailed the plan to release some of my pending payments, which is 3% of my total money on the platform. Again, I feel like they are mocking me.
April 2, 2024
Unprompted review
Reply from Lendermarket
Hello, Please get in touch with us via our Support team. We'll check our payment schedule to provide you with next dates and payments.
3 stars
they started to cooperate and treat the customer normally . If I receive everything I will add one star more.
April 2, 2024
Unprompted review
Pending payments
There are months and months of pending payment being stuck without any progress. No updates or explanations are given to investors whatsoever. Moreover, they keep bombarding us with offers to invest more.
March 3, 2024
Unprompted review
Reply from Lendermarket
Hello, since your review is anonymous, we can´t confirm the date of your next payment. Please get in touch with support team to provide you with next dates and payments.
The platform has got some difficulties…
The platform has got some difficulties lately in a form of Pending Payments, but now it is seeming that the trend will change. I am expecting positive future. When the loan originators can pay their debts in time and there won`t exist remarkable pending payments, then this platform will be very attractive.
March 22, 2023
Unprompted review
Fast response regarding my pending…
Fast response regarding my pending payments.
March 20, 2024
Unprompted review
Delayed repayments but with high interest…
They have had a bad period in which blocked repayments. But now they are returning to a normal situation, are slowly repaying again with all interest and also give to investors a schedule of next repayments. I want to highlight that they are repaying an high rate on repayments blocked, so, at the end, the investor has had to wait, but is having a good gain.
March 19, 2024
Unprompted review
I have more than 3000 € in pending…
I have more than 3000 € in pending payments for since march 2023.
So, i have one year asking for my money, but i just recieve bulshit conversation.
very bad idea to invest here, is very dangerus
March 15, 2024
Unprompted review
Reply from Lendermarket
Hello Grii
In order to assist you, it's important that you leave a review under a genuine customer name so we can assist you. We could not find your name in our registry of investors. Can you please update your review with your genuine name or contact us via Support@Lendermarket.com so we can assist you please?
I have now less than 1000 € in pending and the payments are according the schedule
BAD NEWS AGAIN!
LENDERMARKET stop the payment again and don't answer to my e-mails!
RUN AWAY from LENDERMARKET!
The good news continue!
Now i have less than 1000 euros in pending payments.
The company are complying with the payments. Thanks for that. 16/07/2024
I have some good news...
In March and April, lendermarket started paying the amounts that were in arrears.
I was presented with a phased payment schedule, which until now the company has been complying with. Thanks. 01/05/2024.
I have more than 2000 € in pending payments for since march 2023.
So, i have one year asking for my money, but i just recieve bulshit conversation.
No ones from lendermarket tell me when they give me access to my money.
March 5, 2024
Unprompted review
Reply from Lendermarket
Hello Marco.
We take the concerns you raised about delays in interest payments and fluctuations in delay notifications seriously. We are continuously working to enhance our platform's efficiency and reliability, ensuring transparency at every stage.
It's important to note that all investments come with their unique set of challenges, and occasionally there may be unforeseen delays. We understand the importance of punctuality and consistency in the world of P2P lending and apologize for any inconvenience caused.
While we respect and value the services of other platforms, our commitment at Lendermarket is to ensure the satisfaction of our investors and to continually refine our services based on the feedback we receive.
We deeply appreciate your feedback as it contributes to our growth and development. Please consider reaching out to our support team directly to discuss your concerns in detail. We are eager to address any issues and provide you with a more satisfactory investment experience.
Warm regards,
The Lendermarket Team.
LM Removing legitimate reviews
LM Removing legitimate reviews through
TP
No honouring BB guarante, The delays are not a normal delay in PTP and they have not communicated to any investors as to what is going on why loan book is not performing. All loans heavily extended and have been for many months so loan extensions are not normal.
Owner of LM is Creditstar who have been been warned for irresponsible lending in Estonia
Update: I am a customer but wish not to provide my name and email with my account which I am allowed to do. My review is not suspicious and is based on facts LM are not honouring BBG and CS are under investigation by regulator these are facts and it is unbelievable that LM think is suspicious lol
March 5, 2024
Unprompted review
Reply from Lendermarket
Hi Steven, it's crucial that your reviews reflect genuine experiences across our companies. We've tried to reach out to obtain your name to assist you, but you've declined to provide it. We flagged your review due to suspicious behaviour. However, you've also declined to give your email address, hindering our ability to resolve the issue positively. Although you did provide an email address previously, it wasn't associated with our platform. Steven, this approach won't lead to a resolution. Please contact us with your real name so we can assist you effectively
It is a scam
It is a scam, they dont pay the loans, it is annoying how they deal with the customers
March 1, 2024
Unprompted review
Reply from Lendermarket
Hi Antonio Rodriguez Andres,
Can you please explain "the scam"? All of your investments were successfully finalised and paid in full, with interest! You have no Pending Payments and total withdrawals exceeds total deposits in your case. This means you profited from our platform. You have effectively had a great outcome, although some delays did occur on our old platform. I'm sorry you found this experience to be annoying...
Pending...
They changed there terms and conditions after I made my investments. Now all my money is in pending payment and god knows when it will be released. Zero
transparency....
February 24, 2024
Unprompted review
Reply from Lendermarket
Thank you for your detailed feedback regarding your experience with Lendermarket. We genuinely value the insights of long-term members of our community, such as yourself.
First and foremost, we regret to hear about the concerns and issues you've faced.
Lendermarket is a growing platform, and as with many expanding companies, changes in management, including CEO positions, do occur and are a normal part of the business evolution. It's essential to understand that these changes aim to bring in fresh perspectives and strategies to improve our platform and cater to our investors better.
We're currently in a phase where the overall macro financial world is experiencing turbulence, especially for companies raising funds. This challenging environment is somewhat reflected on the Lendermarket platform and is not unique to our operations. We understand your concerns regarding overdue loans and are taking proactive measures to address these challenges and ensure the trust of our investors remains intact.
We would also like to clarify that any new features introduced, like the reinvestment of pending payments, aim to provide additional options to our investors, ensuring flexibility and better management of their portfolios.
While we are dedicated to enhancing our platform's UI, UX, and other features, we wholeheartedly agree that the foundation of any successful investment platform is trust and transparency.
Lastly, we appreciate the diverse range of reviews we receive. While some newer members might have different perspectives, we believe that every investor's feedback provides us with insights to improve and evolve.
Thank you once again for sharing your experience. We remain committed to addressing your concerns and providing a trustworthy platform for all our investors.
Warm regards,
Lendermarket Team.
Reply from Lendermarket
Hello
We appreciate your feedback regarding your experience with us. We're sorry to hear it hasn't met your expectations. We're addressing your concerns about interest payment delays and fluctuating notifications seriously, constantly improving our platform's efficiency and transparency.
While we acknowledge the unique challenges of investments, we apologize for any inconvenience caused by unforeseen delays. At Lendermarket, we prioritize investor satisfaction and continuously refine our services based on your feedback.
Your input is invaluable to our growth. Please contact our support team directly to discuss your concerns further. We're committed to providing you with a better investment experience.
Best,
Lendermarket Team
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