Lending Buddy Reviews 20

TrustScore 4.5 out of 5

4.5

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Company details

  1. Mortgage Lender

Written by the company

Lending Buddy is a mortgage company located in the heart of the Financial District in New York City dedicated to helping people achieve their dream of homeownership. Led by one of Mortgage Executive Magazines top 200 loan officers recognized leaders with more than 10 years in the mortgage industry, it is our mission to provide personalized mortgage solutions to meet the unique needs of each of our clients. Our team of experienced professionals is committed to providing exceptional customer service, guiding you through every step of the mortgage process. At LendingBuddy, we believe that owning a home should be affordable and stress-free, and we strive to make that a reality for each of our clients.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

Swift Financial Power

This is my third refi with Lending Buddy. The process continues to be swift and error free. Steve Arniotes and I spoke on September 16, 2025 and the loan was finalized on September 26, 2025.

Ten days...now that is the full process for a 2 percent reduction in my interest rate for a 15 year term. I have been completely spoiled by straightforward dedication from a company with constant contact throughout the 10 day process. All the finance jargon was explained and I now consider myself an informed confident consumer. It will take a whale of a deal to cut my loyalty to Lending Buddy.

I was courted by another outstanding company, but they fell short on many of the loan terms and costs associated with my particular situation. They just could not or should I say would not match the deal Lending Buddy put forward.

I am completely satisfied with all aspects of my new loan from Lending Buddy; I can see the light at the end of the debt tunnel and it is clearly bright.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Deed covenant restrictions …

I have a deed convenant that had same deed restrictions process. I was trying to get HELOC with different lenders and they denied me due to deed convenant until I found Lending Buddy. We were able make it happen. The people involved in my process were great knowledgeable people. Great communication every step of the way. 100 percent recommend

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Shawn D. is a wizard.

You expect your loan officer to be professional and knowledgeable of his company and the market in which it operates. What you cannot expect is Shawn D.

Professional and knowledgeable doesn’t even scratch the surface. He listens. He understands. He pursues your best interest relentlessly and without deterrence. Whatever comes up, he has an answer to deal with it. I had a very complicated circumstance. Shawn conquered every obstacle as it appeared. I could speak to him any time I wanted and he was always at the ready with options. I just can’t say enough about Shawn. If you’re lucky enough to get him as your loan officer, you are very lucky indeed.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Steven S

Steven S. Was our main loan officer after taking over for our first loan officer. Steven did his absolute best to make sure my wife and i were satisfied throughout the whole process. His communication was top tier and the team he was working with was just as great. I can't imagine the time they spent when off the phone with us, but they definitely put in work and jumped through hoops to satisfy our requests. We will 1000% be working with them in the future and would recommend them to any and everyone looking to refinance or access equity. Thank you Steven and the whole team involved.

Bryan S.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The entire refinance process was handled in a very professional manner. The broker, Shawn Dumov was easy to work with and kept us updated on the status of the refinance. Having done refinances in the past, we've never had one that closed escrow so quickly. Would use again!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Jean Paul Wilhelm went above and beyond…

Jean Paul Wilhelm went above and beyond during our process with Lending Buddy, offering exceptional help and unwavering support every step of the way. His professionalism, dedication, and genuine care made what could have been a stressful experience smooth and enjoyable. He was always patient, attentive, and incredibly knowledgeable, addressing every question and concern with confidence and clarity.
We cannot recommend Jean Paul and his wonderful team (mainly Danielle Mannavong) highly enough; his stellar service deserves all the praise! If you're in need of assistance, we wholeheartedly encourage you to contact him—you won't regret it. We've already shared our positive experience with friends and family and will continue to spread the word about his outstanding support. Thank you, Jean Paul! Your efforts made all the difference and we look forward to continue working with you!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

my experience with lenidng Buddy exceed…

my experience with lenidng Buddy exceed my expectations, Jean Paul was honest, professional and good advisor in the process of my refincing, he provided all options and worked with me step by step until i got the best deal to close my loan. thank you for all your hard work and I hope we can work together in the future.
Thank you
Sandra Trujillo

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

DIFFICULT AND FRUSTRATING!

DIFFICULT AND FRUSTRATING!

But to our agent's credit, he would not let this go until he had pursued every twist and turn and obstacle that the Underwriters threw at him! I was in the Real Estate business for over 10 years myself and I have worked with a lot of Mortgage Brokers for my customers and for myself and STEVEN SINGOTIKO stands heads above them all! He just would not quit! I just knew this loan was never going to close and he kept reassuring me that he "would get this over the finish line" and he did! He is the only broker in my adult life that cared enough to check out my VA status and find out that my loan privileges had been fully restored. And right at the end of this difficult and frustrating process, he was able to sweeten the deal with a 1/4 point reduction in the quoted rate. My wife and I were able to clear up a large amount in accumulated CC debt that was costing us a ton of money every year and get some cash out besides!

Randall and Mary Jane Gibbons

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had the best experience…

I had the best experience and pleasure of working with Jean Paul and Danielle. My loan was not the easiest process for me. Being completely stressed throughout, Jean Paul and Danielle always encouraged me that things were "normal" I think I may have made them work hard for this one, but they did it with a smile and encouragement. I am so appreciative of the kindness and professionalism from this stellar team. They were thoughtful in every aspect down to the times to call and not call being in different time zones and me being a graveyard worker. I never had to play phone tag. I never felt like just another phone call, I felt more like a good friend or neighbor. Thank you Jean Paul (and Danielle) for your help and guidance through the process. I will highly recommend your company any day!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Unparalleled Customer Service Experience

I recently had the pleasure of working with Lending Buddy and I cannot emphasize enough how impressed I was with their customer service. From the moment I reached out to inquire about their services, I was met with a level of professionalism and genuine care that is truly rare to find in the mortgage industry.

Jean Paul went above and beyond to ensure that all my queries were addressed promptly and thoroughly. He was incredibly patient in explaining the various mortgage options and walked me through the entire process with utmost dedication and clarity. Their attention to detail and commitment to ensuring that I felt supported every step of the way truly set them apart.

I wholeheartedly recommend Lending Buddy to anyone seeking a mortgage. My heartfelt thanks to the entire team for their outstanding support and expertise!

Sincerely, Jonathan

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Hi folks

Hi folks, I wanted to take a few moments and share my experiences with LendingBuddy LLC regarding my recent home refinancing process. Let me first say, if you are even just thinking about or considering refinancing as a financial option for you and your family's needs, I would ask for you to please contact LendingBuddy LLC and just introduce yourself, explain your situation in the detail you feel comfortable with at first, and allow LendingBuddy LLC, and their team of professionals to go to work and first earn your trust and then earn your refinancing business.
I was fortunate to link up with Steven, a Senior Mortgage Banker, and my goodness, Steven listened to my situation with all the unique parts, asked about my goals and needs, and just took me and my wife under his wing and went to work developing a strategic plan to refinance my home which would address my current situation, fit my budget goals, and set me in place for future financial success and stability for the future. Steven is the absolute and consummate professional who knows all the ends and outs of the mortgage industry. You know what impressed me most of all about Steven, along with his wonderful business traits, was his ability to keep me "in the loop" or communicate with me constantly on the process I could expect moving forward. Steven called me at the weekend and during the evening if he thought there was a bit of information, I would need to feel comfortable under his care. This is important to me, probably more than the actual numbers, rates, etc. that make up the refinance process. With very little discussion, my wife and I decided to put our trust and faith in Steven and his team. We were never disappointed. Let me also highlight this, from initial information disclosures and underwriting, we closed our loan in just over three weeks. That is just unheard of. Closing documents were completed/reviewed, the notary was dispatched to my home, appropriate signatures captured, and previous mortgages paid off by lender wire immediately, and other proceeds checks overnighted to me through a major carrier. Done! Just incredible. I have focused mainly on Steven here, but Steven was directly supported by Khue Luu, LendingBuddy LLC Operations Officer, and after Steven performed his professional magic developing the plan, Khue Luu went into action, putting together a precise list of required documents and evidence needed to support Steven's/LendingBuddy's refinance plan. Her simple straightforward listing and how to get her the documents uploaded that she needed for her review and forwarding to the underwriter was just nothing short of flawless and meticulous. Khue Luu caught anything that would slow down the process and worked directly with the underwriters to ensure our refinance passed their scrutiny and inspection. We had no issues with all the financial documents requirements and flew through underwriting with efficient approval. Like Steven, Khue Luu, kept in constant contact, and they both were just so warm and pleasing to work with. Steven and I will be in contact every few months until LendingBuddy LLC can work on another refinance plan to hopefully gain even greater financial success. In closing, my wife and I could not have made a better choice and were just fortunate to be blessed with Steven and Khue Luu. As I mentioned in my opening, if refinancing is just a thought or something you want to pursue, you do owe it to yourself to look closely at LendingBuddy LLC for your needs. We are grateful we did. Ken

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fast Closing

My husband and I needed to payoff some high interest debt fast and Lending Buddy exceeded our timeframe and expectations. Strongly recommend!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Seamless and Transparent

Our refi was seamless and transparent, the way it should be but isn’t typically the case with other lenders we have used. Finally found our forever lender for both our properties with more to come. Will absolutely recommend your company to others. Great work and thanks again!!!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Blind customer

Blind customer, he wants to screw the blind!! He would do the same to your mother

I’m close to totally blind & have issues since I almost died from a brain tumor.

Jeanpaul was rude & inconsiderate he
• Told me all the costs were close to nothing, they were about $3,000 which would take 5 years to break even
• Told me he was doing a soft hit on my credit scores it was hard that dropped my FICA scores 4 points
• Was going to call me back that day to go over options, never did
• He sent me a form to sign but he knew because of my vision I need to know everything to know if it is what I wanted

If you use them, you say it’s ok to take advantage of the blind

March 11, 2024
Unprompted review
Lending Buddy logo

Reply from Lending Buddy

Hi Aharon, Customer service is our #1 Priority, your review is very concerning to us, after further research i see many attempts to contact you from our team since your application was taken with us that have been unsuccessful.

We take it very seriously when someone does not feel they have been treated fairly as that is not what we stand for as everyone deserves to receive the highest level of customer service no matter their situation. We would appreciate the opportunity to discuss this matter further and address all concerns you may have. If you could provide us the best time for you, our leadership team will reach out to you directly.

Update:
We have retrieved and listened to the call recording, you in fact did agree to do a hard inquiry, it was made very clear to you and we can share this recording with you if you would like to hear it.

We also have on record that you received a call back and spoke with your banker for 30min after the initial application call, on the same day.

As for the fees that were mentioned in the call, the title fees on the initial estimate amounted to around $3,000. This was mentioned specifically in the call recording. If you are interested in listening to the recording you can reach out to us directly as we will be happy to work with you to come to a resolution. Again, our clients mean a lot to us and we will always treat everyone with the highest standards, I hope this update finds you well and we are here to answer any questions you may have.

Rated 5 out of 5 stars

Steve Singtiko Is very professional…

Steve Singtiko Is very professional and knowledgeable. Very easy to talk to. And he gets the job done. Very trustworthy person. And I highly recommend he and his team. Also very appreciative for all the assistance from Kuel Luu. She’s also very professional yet also patient and kind to explain the process- just as Steve. Great team helping people reach their financial goals. Life changing assistance. Very grateful to have discovered this amazing team. And highly recommend them! Thank you Lending Buddy And thank you Steve as well as his whole team 💗🙏💝

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great Start, quick response and processing updates

So far so good. Everything I see is good, I am in the process for HELOC and may close the deal sometimes next week. Steve Richard is amazing, it is becoming very rare to find people that know the profession they are in very well, and for sure Steve exceeded my expectation. Will come back and update final review after closing.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company! I wanted to see if I could refinance my…

I wanted to see if I could refinance my home and Jean Paul Wilhelm with Lending Buddy was the first person I spoke to. He took the time to listen to what I wanted to do and asked questions to ensure he had a complete understanding. He then explained all my options, including some I was not even aware of. There was never any pressure from him or Khue Luu, who also worked on getting everything ready to submit. They were both very professional and quick to return calls. The whole thing was done very quickly and efficiently, and I highly recommend "Lending Buddy"!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

There is only a few times in my life, that I can truly say my expectations were exceeded. The whole loan process working with- Jean Paul Wilhelm - is one of those times. Everyone was customer service centric and made the loan process so simplistic and exciting. Jean was spot on, in providing updates on the progress of the loan he was always available, as well as giving alternative options that suited the needs of my family. I will recommend this company now, tomorrow, and any day of the week and look forward to working with them again in the future. A++

August 8, 2023
Unprompted review

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