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Lendly Reviews 8,491

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TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and incredibly helpful, making the loan process easy and understandable. Many people highlight the exceptional customer service, noting the kindness, patience, and efficiency of the representatives who go above and beyond to assist with inquiries and financial difficulties. The service is frequently described as quick and easy, with funds often disbursed rapidly, and consumers appreciate the straightforward user experience. However, some customers also noted issues with account management, specifically regarding the clarity of AutoPay settings and the inability to close accounts or obtain payoff amounts. A few other people also felt that initial information provided by one associate was incorrect, and some expressed dissatisfaction with unexpected fees despite a good payment history.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and clarity of the... See more

Service

Reviewers mention positive feedback about service, often highlighting its ease, speed, and helpfulness. Many... See more

Payment

Users describe positive interactions with payment. Many customers appreciate the quick and easy process to... See more

Based on these reviews

Rated 5 out of 5 stars

Ms. Aerial Hunter, she was Very Professional, knowledgeable, also very helpful getting my loan process. she made sure I had all my documentation were together include my bank clarification. she also e... See more

Rated 5 out of 5 stars

A legitimate website and lending firm. It’s not a scam very helpful. I was very surprised to get help because my credit score sucks and I’m trying to rebuild it by using Lindley. I highly recommend th... See more

Rated 5 out of 5 stars

Linda was as professional, polite,helpful, knowledgeable, patient and courteous as you could be. She made my experience very rewarding the way she navigated thru the entire procedure. Trust me you're... See more

Company replied

Rated 5 out of 5 stars

This was such an easy, encouraging loan service 😁! So thorough, nice, easy to apply, the process was super detailed for me to understand exactly what I was applying for! ❤️ I recommend this to anyone... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you

Thank you, money got in my account as soon as I got approved. And they have excellent customer service too.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for the great service!

I had a few things I was confused about, and the young lady who helped me was incredibly kind and patient. She took the time to walk me through everything and made sure I fully understood before we finished. I truly appreciate her professionalism and willingness to help. Kudos to your team for being there for me in my time of need — excellent customer service!
-Robert

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Got my Account Inquiries Answered

Janine Rodriguez provided me with the information I needed. I also had a follow-up engagement with Natasha, who also explained how the whole payment process works (filling in some blanks I had). I had a question about an account attribute (in my case, if I had AutoPay turned on). Turns out I do have it turned on and active, so I thanked them for confirming that with me. What does disappoint me (not with them), but there is no clear, obvious, and apparent way (at least to me) to tell if AutoPay is on for my account. I had to call to find out to confirm my suspicions. Since I wasn't sure, I made a manual payment anyway, so I double paid this month. No worries though, at least I know that that full payment was applied to my outstanding balance, so that should shorten the time needed to pay off this line of credit.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa was the person I spoke with

Lisa was the person I spoke with. She was very polite and very helpful. Once I told her the problem she truly showed concern. She was very helpful and she starting taking care of the situation as I was still on the line with her. Your business should be proud to have her as an employee because a good customer service person is hard to find. I truly appreciate Lisa for everything she did to help me.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Caring/informative

I really appreciate Rep Janine Rodriguez was very caring,and informative during our encounter on the phone .

I really appreciate her assistant !

February 25, 2026
Unprompted review

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