Lenny's Prints  Reviews 

83
•
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported deeply frustrating issues regarding missing funds, unexpected transaction fees, and heavily delayed withdrawals that took several days to process. Many people also experienced significant problems when attempting to deposit money into their accounts or complete sudden identity verification checks. However, some customers also noted that game balances vanished unexpectedly or their accounts faced unexpected spending limits. Others mentioned that customer support was completely unresponsive when they attempted to resolve pending transactions or missing payouts. Some reviewers additionally found the general platform layout confusing, leading to accidental overspending or complicated deposit mistakes.

What people talk about most

Payment

Clients share negative opinions on payment, reporting widespread frustration over delayed withdrawals,... See more

Price

Customers expressed frustration regarding pricing and financial transactions, highlighting unexpected charges... See more

Product

Reviewers highlight negative aspects of the product, noting that users experience difficulties with funds and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I asked to take £20 and leave £5. The form did that correctly until the bank redirect returned. Then the confirmation showed £25 and an empty game balance. I couldn't go back to change it. Support cal... See more

Rated 2 out of 5 stars

The feature-buy froze and that was £20 gone with nothing to show. Bought the bonus round on the gem slot for twenty quid, the screen went to the "entering feature" animation, and then just hung, a sta... See more

Rated 2 out of 5 stars

Did my weekly shop online, had a bit left over, thought I'd have a punt with £25. Won £90 on the gem slot in the time it took the Tesco delivery to arrive, which felt like a win in two senses.

Rated 2 out of 5 stars

A pending payout lost its amount after the app update. It shows a dash now. Desktop shows £73 but offers no status. I took pictures before either changes again. It is not much to ask for one page that... See more


Company details

  1. Digital Printing Service
  2. also in
  3. Decoration and Interior Design Store
  4. Home Goods Store
  5. Photo Printing Service
  6. Photography Service
  7. Print Shop

Written by the company

We are a small Manchester based printing Service creating personalised Canvases & Gifts.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

83 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.3

All reviews

(83)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service all round!

The prints came promptly and in perfect condition! The website was really intuitive and the Katie was super quick in getting back to me with responses to the questions, so I was able to feel very confident when making the order - fantastic service all round!

October 26, 2021
Rated 5 out of 5 stars

Fantastic quality.

We received our order of a photo canvas today, and we are so pleased with the quality and service we received. It was also packaged beautifully then well wrapped to protect it. Would definitely recommend :)

August 12, 2021
Rated 5 out of 5 stars

Fantastic

Fantastic! From ordering my canvas to receiving it brilliant service and fast. Will certainly be ordering from them again excellent quality printing and a free bag of sweets too what more could you want!

August 11, 2021
Rated 5 out of 5 stars

Amazing quality and a great personal touch too!

Absolutely love my photo canvas from Lenny's Prints! I ordered one for a present and it was dispatched the same day, such good service. The quality is amazing and the personal touch of the little bag of sweets inside really makes it special. Great products at a really good price, we will definitely be purchasing again at Christmas time for family members.

July 3, 2021
Rated 5 out of 5 stars

Great product. Great service!

Loved my canvas print, picture quality was excellent and very well made.

The packaging was a lovely bonus too as I didn’t have to wrap the canvas myself as it was a gift.

I received my canvas within 4 days of placing my order too which I think is a more than acceptable turnaround for a personalised product.

Thanks Lenny’s Prints!

June 19, 2021
Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my picture along with the service that went along with it. This company went above and beyond for me and I’m very grateful for them doing so. I will definitely be using this company again. The delivery and the quality of the print are outstanding. Will treasure this print forever. Thank you all very much

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our canvas from Lennys prints. The service was excellent from very fast delivery to the very secure packaging! The quality of the print is amazing! Wouldn't purchase a canvas from anywhere else now! 10/10 will definitely buy again! 👏

May 2, 2021
Rated 5 out of 5 stars

Amazing from start to finish!

Amazing from start to finish. I actually spoke with them about the shape and size which would best suit my image and I can say it did not disappoint. The quality of the canvas was 10/10, delivery was super quick too. I've already planned my next order with them!

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

I have been so impressed with the quality and service

I have been so impressed with the quality of both the large canvas I received and also the smaller ones. I would 100% recommend them the packaging makes it a perfect present for anyone. The service was great and very quick looking forward to the summer and some great family pics once we are all allowed to meet up and will be ordering from here again

April 22, 2021
Rated 5 out of 5 stars

I have ordered a few items from Lennys…

I have ordered a few items from Lennys prints and been blown away each time. The quality of the canvases are outstanding. The colour is vibrant and made some amazing gifts for my family members. 100% recommend and will certainly be using them again.

April 20, 2021

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