Lenovo Reviews 

Bad quality.
I have a Z70 laptop. And now it will not start up. And it was not a cheap computer. It's only 5 years old. Very disappointing.

I am a ThinkPad fan, I order a Thinkpad on Lenovo website on 01/10. On the website it was showing dispatching in 1-2 days. I talked with the sales team before placing the order they told me the same thing (1-2 days ). It took nearly three week and 5 separate customer enquiries to dispatch the order. On every call they accelerate the issue but nothing happened.
I also talked with Lenovo Denmark they told me that they are not responsible for online orders on and they are not working with end users
At the end I talked with customer care manager (DP). He took the issue personally and promise me to response back in one day. He respond me back that they will dispatch the laptop in 1-3 days. Thanks to him otherwise customer care is very unprofessional. They dispatched the laptop on 22/10 after 22 days.
So beware of Lenovo website in Denmark. They are very unprofessional. Sales team don't have the right information. They can only tell you what is written on the website. Even they don't accept the mistake. They don’t know when and from where the product will be dispatch.
Very poor service from sales and customer care, better to use some local shop.

Stay away! Fast shipping, good custom er service when you are buying. But then. They Dont care for you. 9 weeks of repair service and playback and nothing happens. Try and call. Only custom er service in English. Not service minded. Repair team is just a joke. Even if you update service level. Never met a company there dont Want custom er. Worst company ever.

I Bought a Lenovo Legion Y540 Gaming laptop and it was delivered to my home address just 2 days after I had placed my order.

The laptop is very good and I have not experienced any problem.

Best regards
Emil Sørensen

I needed a charger for my laptop and it seems like a crazy thing to obtain.
Talked twice with customer service and they linked me to the website from the company's branch in Ireland which apparently has the spare part I need, but doesn't ship to Denmark where I live.
Eventually, I was recommended to buy from amazon, for four time the same price (plus shipping fees).
Bad service, waste of time.

Bought a Yoga Labtop and an active pen early January. When delivered I discovered the Labtop already included an active pen. Wanting to return the pen, I contacted Lenovo (Digital River) and got a RMA number. Now beginning of March, several phone calls and emails later, they STILL have not provided me with return instructions/label and keep saying I should be contacted by their carrier TNT. Worst customer service experience ever! Seems like they do not really care about "regular" customers. My advice is, do not purchase from their webshop!!!!

specifically the ideapad 330. I f****ng HATE IT KILL ME. its the worst f****ng computer i ever used. The screen display is horrible. the track pad is placed on the left side of the computer so it is uncomfortable to use if your not a lefty. Also, don't even get me started on the start up. It takes me like 4 minutes just to put in the pin because it keeps freezing for some reason. Let me tell you about the "gaming" experience. I can barely run CSGO which if you don't know is the easiest game to run (exaggeration but it is very easy to run). The computer as i'm writing this review , before i wrote it, CHROME crashed. If you don't like wasting your money don't even consider this as a present or gift. Using this laptop is like using MS paint for professional graphic design, it will do the job, it's just that it will do it 20 times worse than you would expect of it.

Digital River is responsible for the online shop. The payment instructions for bank transfers were hard to understand and unclear. That should never be the case when ordering a bunch of computers for a lot of doe. Payment instructions should be trustworthy and completely devoid of ambiguity.
Cancelled the order and moved on.

Dear Lenovo, On the 26.06.2016, I ordered a battery on your webshop. By a coincidence I figured out that UPS tried 4 times, but was unable to deliver the battery, because they did not accept/handle the extra adresse line in your webshop form - they didnt have to full address. The battery was late, UPS would not deliver it, nor provided the opportunity for me to go the them and get it. This was due to stricked Lenovo policy. I called Lenovo, you blamed UPS for not being integrated with their system, but could not answer me when or if the purchase would be delivered. I cancelled to order. Now, July 13 i called Lenovo to ask about the return of my money. The lady told me that the battery is still in Denmark (!!!!!!), why they you are unable to return the money to my account. This is 2016 - how is this even remotely possible. Absolutly the last time i deal with your firm, professionally (that one will probably hurt you more) and privately. Please return the amount to my account accordingly.

I bought a Lenovo laptop at El Giganten back in 2013. Sadly, because of a design flaw, the hinges broke and they caused the screen to crack. I sent a detailed explanation of the problem to Lenovo but I must admit that I was really worried that they would refuse to acknowledge responsibility for the design flaw and blame me for the LCD crack.

They sent me a label by email, and I shopped my computer to Germany. Even though it was Easter time, they managed to complete the work within 15 business days. Not only that, they contacted me to ask about my password once again.

My package arrived and I was nervous. Had they fixed the problem?? What would the computer look like. I am ecstatic to say that they fix EVERYTHING and also repaired software issues! It honestly looks like a brand new computer. The best part is that they honored the 2 year warranty and did not blame me for the flaw.

Though I will never buy a laptop without a bezel again (of any brand) because they are too fragile, I will sure buy from Lenovo because of the great costumer service!!

Highly recommended.