Contacted the company after my Lenovopad 5 laptop battery stopped working. Great quick response in relation to the chat function and choosing the right battery. Also asked to reconnect them once the p... See more
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Discover LenovoBatteryShop – Your Ultimate Lenovo Battery Destination! We provide tens of thousands of high-quality Lenovo replacement batteries. 30-Day Money Back Guarantee & 12-Month Warranty. Buy with Confidence!
Unit 2, Prologis Park, Arenson Way, LU5 4RZ, Dunstable, United Kingdom
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I purchased a replacement battery for my Lenovo laptop. Having watch a couple of YouTube videos and taking the proper static precautions, I swopped the old battery with the new really easily. That's when my problems started, I connected the power cord and switched the computer on, it rebooted OK but before I had a chance to put in my password it switched itself off. I tried a second time and the screen told me that Windows had not opened properly and switched off again. I decided that perhaps the battery needed charging so I left it till this morning and charged the battery for 4 hours. Switched it on, same on /off scenario. So I left the battery to charge all day and have tried again this evening to start the computer, same thing, started up and then immediately switched off. What I am particularly unhappy about is I tried to reach Lenovo Battery Shop or should I say AolsteCell by live chat and email during the day but but got no response to my question as to what might have gone wrong. This evening I decided I must have a dud battery as it would not take any charge so I tried to remove the battery. Unlike the OEM battery connection which unconnected and slid away from its connection port with nominal pressure, the Lenovo Battery Shop battery would not budge repeating the original successful process. Gradually I increased the pressure to remove the battery connection then suddenly the plastic connection block split causing some of the multiple battery wires inside the block to break away, what a disaster! I eventual manage to ease this connection block away to remove the battery, but unfortunately in breaking whilst being removed it has left bits of plastic inside the metal battery receiving block soldered to the PCB board and I am unable to remove them which means they are preventing me sliding the old battery connection block back in and in doing so reconnecting my old battery. What a complete nightmare, which is now probably going to cost me considerably more than the cost of the new battery to get my computer repaired. I am seriously fed up and wish I had never bought this dud battery from Lenovo Battery Shop. Lesson learnt never buy from a company who do not have a UK landline which they answer to offer technical support.

Reply from LenovoBatteryShop
Speedy delivery, but battery incredibly complicated to insert. It would have cost me a lot of money to take it into a shop had my brother-in-law not been able to do it.
I was a little disappointed that with the battery life of two hours or so.

Reply from LenovoBatteryShop
Easy to order, fast delivery with tracking data, product perfect

Reply from LenovoBatteryShop
Excellent product. Easy to order. Easy to install. No issues at all.

Reply from LenovoBatteryShop
Excellent customer service. Batteries look exactly like original. My original battery seemed to suddenly die, so tried
one of this companies replacements. Unfortunately the first battery I got didn't work but in hindsight it was an issue with my laptop. They sent me out a 2nd
battery no questions asked as replacement for the first, however this didn't work either - windows recognised both of them as 100% charged but my laptop wouldn't run on battery power still. I took it to a repair centre that found water damage on the main board. So 4 stars as have very good customer service and seem genuine and honest company but i can't in all honesty say that the batteries worked. However this is far more likely to be an issue with my laptop, rather than the batteries supplied.

Reply from LenovoBatteryShop
The replacement battery arrived safely and on time. The inclusion of two small screwdrivers with it made the replacement much easier. Very good price and the new battery is holding charge well.

Reply from LenovoBatteryShop
The replacement battery that I had no problem identifying arrived on time and just with enough packaging necessary for it to arrive safely. There was also two small screwdrivers with it that made the actual replacement much easier, well done you.

Reply from LenovoBatteryShop
Battery for Lenovo Thinkpad Yoga 1st generation arrived quickly (2 days after placing order). Easily fitted and is holding charge well.

Reply from LenovoBatteryShop
Fast delivery and perfect fit, up and running within 5 mins. Now laptop is mobile again.

Reply from LenovoBatteryShop
Battery for Lenovo ThinkPad. Delivery was quick and managed to fit battery with no problem in about 20 minutes. New battery holds its charge well.

Reply from LenovoBatteryShop

Reply from LenovoBatteryShop
Good price, slow delivery. Promised 3-5 working days. I phoned after 5 working days to nudge them. Fairly relaxed attitude! Eventually they agreed to send that day and it arrived the next.

Reply from LenovoBatteryShop
Still waiting to hear from them. No Emails No contact number. 2 days it says usually to ship a battery. In 24hrs ill be contacting, PayPal and Visa as this is not a proper outlet just some scam front.

Reply from LenovoBatteryShop
Arrived very quickly and even included tools. New battery is good and holds the charge.

Reply from LenovoBatteryShop
Arrived very quickly and even included tools. New battery is good and holds charge when.
I’m glad they advised me to look inside my laptop before ordering, so I could choose the correct battery.
I’m glad I photographed the connections before removing as I the wires to one connector were twisted through 180 degrees under the battery.

Reply from LenovoBatteryShop
Good price for well packaged product that was quickly delivered and easily installed.
Minor issue over delivery address was resolved quickly and easily by seller.

Reply from LenovoBatteryShop
Battery works just fine and looks legit.

Reply from LenovoBatteryShop
very good service easy to order fast delivery at very good price

Reply from LenovoBatteryShop
Good value for money, delivered quickly. The laptop management software reports the battery to be operating correctly with full rated capacity.

Reply from LenovoBatteryShop

Reply from LenovoBatteryShop
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