I've gotten my contact lenses (solotica) here for almost 10 years now! Customer service is exceptional they will always make sure things go properly. The product itself is always second to none!... See more
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lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Contact info
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, U.A.E.
- + 971 4 379 1791
- contact@lens.me
- lens.me
Hasn’t replied to negative reviews
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Very fast shipping and so far good…
Very fast shipping and so far good quality products. Highly recommended!!
Horrible customer service skills from…
Horrible customer service skills from Hadeel, the item I received had clear scratched damage on it, which was very evidently the company’s fault, instead of making the process stress free and just sending out a replacement, Hadeel from customer services (utter shockingly laughable as he has no customer service skills whatsoever) he then asks me to tear up the damaged lense and send a picture to him before he can send out a replacement, I did exactly what he asked, which he then replied, you now need to send a picture of both lenses torn to pieces, are you completely out of your mind, it’s like he deliberately keeps going back and fourth to annoy me, JUST SEND ME THE REPLACEMENT WHICH I PAID FOR!!!
Clearly Hadeel needs firing from that position, he has not made this process easy and I needed the item for an Event ASAP!!!
What is going on Lens.me!!!
This is what you do to loyal paying customers, to SCAM them!!!
Order number: #1001743159
Delivery was fast
Delivery was fast. No hassle. I ordered twice and i will be ordering more.
Lens.me is PERFECT
Lens.me is PERFECT! I ABSOLUTELY LOVE MY COLORED CONTACTS! I purchased a few pairs and received a shocking gift. They gifted me this adorable little fish bag to hold my contacts in. I love it!!!!!!! I was so freaking happy to receive that! THANK YOU! Anyways, my contacts are so easy to put in my eyes and take out. They do not irritate my eyes at all. They are light weight and wear them all day with zero irritation. 10 🌟 STARS! A+
I will without a doubt continue to do buisness with this company. They are also FDA approved. ❤️
HONEST, DEPENDABLE AND TIMELY
This is the most dependable and honest business that delivers ASAP!!
Great Customer Service
My order was extremely late. After contacting lens.me they apologized and offered a full refund even though I hadn’t requested one. Great customer service!
I am a regular customer
I am a regular customer, who’s been ordering for years now! Everything was smooth and OKAY until i made a huge mistake and ordered a wrong item! Been contacting them for days now to resolve the issue of a single return! It’s too complicated and consumes a lot of time amid busy days! I gave 2 stars not one because they have one of the best contact lenses but very unprofessional customer service. Very disappointed after all those years being a customer and referring them to all my friends in US.
The lenses are really really…
The lenses are really really comfortable👌🏻the colour is very natural & beautiful.Fast postage.Thank you very much🙏🏻🥰
Got Defective Lenses That Irritated My Eyes!!!
I received 4 packs of lenses that were damaged. They had cuts in them and irritated my eyes. When I brought this news to the company they would only replace ONE of the FOUR lenses. They also required me to pay for shipping. They also informed me that if I had any problems in the future that they would not help me at all. Please be careful and do not use this company. They lenses have become toxic, they use to be good but now it is a health risk. I am very disappointed but will be shopping elsewhere.
Prompt delivery.....looking forward to…
Prompt delivery.....looking forward to wearing the lens.....not worn them yet.....thank you. Anthony
shipping taking tooo long to arrive to…
shipping taking tooo long to arrive to the US
before it was much better
more than 2 weeks and still didn’t receive my order
I need to go and buy from a local store 😣
Pleasantly surprised!
Today I received my lenses I was honestly surprised at how comfortable they are! They don’t dry my eyes out like other lenses and the lense power was spot on. Customer service was great too they were able to help me add something to my order after it was already confirmed 🙌🏼
Excellent contacts!
Excellent contacts!
Very natural colour and vey comfortable!
The best i have tried so far and i have been wearing contacts for 25 years!
Thank you lensme!
I will definitely be ordering again
I will definitely be ordering again! I love my contacts they are exactly what I wanted and the the ordering process was easy and I received my contacts really fast.
I was very appreciative at the…
I was very appreciative at the promptness of your delivery ,and the quality and comfort level ( somewhat ) though ,I did have to use eye drops as I found them a little dry. I found after looking again ,that the ‘ brilliant blue ‘ would have been a more suitable choice to match my eye- colour ,though - than the ‘ turquoise’
I thank you kindly for your assistance and follow- up .
Marcy 🙏🏻🌹🇨🇦
Very good experience for me
Very good experience for me, ordered the lenses that arrived on the announced time, well packed so I'll renew the experience without hesitation.
Thank you
Thank you, this is my first lens. I like them and I have to feel them a little more. But they are wonderful. Tank you
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