Lens123.co.uk Reviews 33

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

They owe me 92 quid. I've tried to contect them through several channels (email, phone, chat, facebook), with no response. I genuinely missed the part where a prescription was needed to order lenses,... See more

Rated 1 out of 5 stars

took my money got no lens's have sent numerous emails and messages but had no response.i have also tried phoneing but number is disconected.i have now found an address so will be going to give them a... See more

Company replied

Rated 1 out of 5 stars

Horrid service. Purchased my lenses on a Saturday morning (paid for delivery) assuming that my items would come on Tuesday latest as other providers do so, but they didn’t come until Friday after I h... See more

Company replied

Rated 5 out of 5 stars

Very efficient and exceptionally prompt service. My order was delivered ahead of time which was very helpful as I was planning to be out of the country for a month. Exceptionally easy to order a... See more

Company replied

Company details

  1. Eye Care Center
  2. Contact Lenses Supplier
  3. Glasses Store

Information provided by various external sources

Contact lenses and Glasses delivered to your door! 100% Genuine products. Subscribe & Save even more!


Contact info

2.2

Poor

TrustScore 2 out of 5

33 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent service

My order was processed and delivered quickly, and I am very happy with my new lenses. Thank you!

May 5, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you Miranda

It is always a pleasure to hear from our happy customers. We look forward to being of service again.

Rated 5 out of 5 stars

You make my nice surprise

You make my nice surprise. I will definitely buy them. 100%satisfaction. Thanks

April 30, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you.
Always a pleasure to receive positive comments from our happy customers.

Rated 5 out of 5 stars

very good service all round

fast delivery good service and would highly recommend any of my friends and family to use their service.

April 30, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you Debbie.

We look forward to being of service again.

Rated 5 out of 5 stars

Great customer service

Great customer service, quick response when I messed up! Would recommend

April 19, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you.

Always happy to help.

We look forward to being of service again.

Rated 4 out of 5 stars

Good quality and good service.

Good quality and good service.
Would have liked the lenses to have been a bit more "solid" in the frames but it's a minor gripe
Overall well happy

April 13, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you very much for your comment John. We are glad that you liked our service and look forward to being of service again.

If there is anything we can assist with please drop us an email at help@specs123.co.uk

Have a lovely easter.

Rated 3 out of 5 stars

They're alright

I have bought these contact lenses and I'm on my first pair they're alright can be very drying and I even put eye drops in but yeah they're alright,

March 22, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Sarah, Thank you for your review.

You may wish to look at our dry eye (comfort drops) range in order to help improve these symptoms https://goo.gl/b8B4xV

You may also wish to try out other alternative colored lens brands,
Air Optix Colors would be a great choice.

If you require further assistance contact us at support@lens123.co.uk

Rated 5 out of 5 stars

Excellent Service

Very efficient and exceptionally prompt service. My order was delivered ahead of time which was very helpful as I was planning to be out of the country for a month.

Exceptionally easy to order and very clear web site.

Definitely will recommend to others

March 22, 2017
Unprompted review
Lens123.co.uk logo

Reply from Lens123.co.uk

Thank you very much for your comment. We are glad that you liked our service and look forward to being of service again.

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