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Company details

  1. Optical Wholesaler

Written by the company

Lensdy is an online eyewear shop offering fashion frame and high quality lens with affordable price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The price is really competitive and the…

The price is really competitive and the quality is good! Recommend!

October 3, 2025
Lensdy logo

Reply from Lensdy

Thank you for your kind words and your trust in lensdy, we wish you all the success and enjoy your new glasses!!

Rated 5 out of 5 stars

Nice sunglasses

Nice sunglasses, chic and affordable! Really recommend!

August 31, 2025
Unprompted review
Lensdy logo

Reply from Lensdy

Thank you for your kind words and your trust in lensdy, we wish you all the success and enjoy your new glasses!!

Rated 5 out of 5 stars

The whole process was smooth and fast

The whole process was smooth and fast. I really like the sunglasses. It has perfect size and style, should fit almost everyone!

August 1, 2025
Unprompted review
Lensdy logo

Reply from Lensdy

Thank you for your kind words and your trust in lensdy, we wish you all the success and enjoy your new glasses!!

Rated 5 out of 5 stars

High quality, beautiful, comfortable glasses

I really liked the glasses. High quality, beautiful, comfortable. The customer service is amazing and clarified the customisation details with me.

August 5, 2025
Unprompted review
Lensdy logo

Reply from Lensdy

Thank you for your kind words and your trust in lensdy, we wish you all the success and enjoy your new glasses!!

Rated 5 out of 5 stars

Super friendly

Super friendly, fast and efficient! Highly recommend!

July 18, 2025
Unprompted review
Lensdy logo

Reply from Lensdy

Thank you for your kind words and your trust in lensdy, we wish you all the success and enjoy your new glasses!!

Rated 1 out of 5 stars

Where is my order?

The order is delivered by DHL and I never received the pick up code. I asked Lensdy about it and they told me that DHl will contact me, which never happened. And now Lensdy has not responded for 3 weeks!

May 15, 2025
Unprompted review
Lensdy logo

Reply from Lensdy

Dear Mr Zhang,

We sincerely apologize for the inconvenience caused. We have contacted DHL multiple times, despite their promise to resolve the issue and send the pickup code to you. We are sorry to hear that they failed the promise, and you still haven't received the package.

In Lensdy we feel grateful for customers' trust in us and are always dedicated to working to your satisfaction. As this issue has been out of our control, we have issued 100% refund to your account.

Thanks,
Lensdy

Rated 2 out of 5 stars

I didn't receive the parcel after 10…

I didn't receive the parcel after 10 days

December 5, 2024
Lensdy logo

Reply from Lensdy

Dear Customer,

We sincerely apologize for the delay in delivering your order. The Black Friday period has resulted in an unprecedented volume of orders, leading to unforeseen delays in our shipping process.​

We understand the frustration this may cause and assure you that we are committed to resolving this issue promptly. Please contact our customer service team with your order details. We will investigate the status of your shipment and work diligently to ensure it reaches you as soon as possible.​

Thank you for your understanding and patience during this busy season.

Best regards,
Customer Service Team
Lensdy

Rated 5 out of 5 stars

Love the new glasses I bought from…

Love the new glasses I bought from Lensdy!
I'm pretty satisfied with the quality and the design. The only problem is that the delivery took much longer than expected.

November 26, 2024
Lensdy logo

Reply from Lensdy

Thank you so much for your trust in Lensdy!

Rated 5 out of 5 stars

Go to Lensdy!

If you want to purchase glasses with fashionable style and high cost-performance in Europe. Lensdy is definitely a good choice!

August 8, 2024
Lensdy logo

Reply from Lensdy

Thank you so much for your trust in Lensdy!

Rated 5 out of 5 stars

Incredible sunglasses quality

Incredible sunglasses quality at this price, very nice experience with Lensdy, will choose here if I need another pair.

April 22, 2024
Lensdy logo

Reply from Lensdy

Thank you so much for your trust in Lensdy!

Rated 5 out of 5 stars

great experience

That's was a great experience. The shop has a wide selection of frames and fast delivery, but we were even more impressed with its level of size inclusivity that was difficult to find at other retailers.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Ordering was a breeze, and my glasses arrived quickly and well-packaged. Definitely a five-star experience!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Loving it

I just got my glasses brand new. Service was perfect and they are so professional. Really glad with this! Love it so much! Really recommended!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

high quality lenses with cheap price

I got my eyeglasses with 1.74 index lenses on Lensdy, it only cost 69 euros for lenses, which you need to pay over 200 euros at offline eyewear stores for the same lenses. The quality and service are quite good.

November 3, 2023
Unprompted review
Show reviews in all languages. (23 reviews)

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