Lenses In-glasses on lenses-in-glasses.co.uk offer a very straightforward and efficient service. The team provides clear guidance and my glasses arrived with precisely the lenses I needed. Although th... See more
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Fantastic experience from start to finish , great communication and I’m really pleased with the result. The Raybans were my twin sisters who sadly died last year, the lenses were scratched and also ha... See more
Company replied
I am incredibly happy with my glasses. Having supplied the sports frame they have added varifocals with a react to light lens which also works when driving. Previously I have been unable to run withou... See more
Company replied
They sent me a free prepaid postage box that showed up the next day. Within 48 hours a representative contacted me to discuss my lens options. Pricing and turnaround was substansially better than... See more
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Company details
Written by the company
LENSES-IN-GLASSES From home, office or on the go we have made it easy to have new replacement lenses fitted to your Glasses. Lenses-in-glasses offer you a replacement lens service on premium branded lenses including Zeiss,Nikon,Essilor andHoya. We specialize in Reglazing your glasses for all frame makes models and styles including Lindberg frames, Spirit Titanium, Air Titanium, N.O.W. Titanium and Acetanium, offering you a cost effective solution to fitting new lenses to your favourite glasses, you can choose from distance , reading mid distance , varifocals and bifocals for your new prescription lenses. Our range of options means you can have your frames fitted with prescription sunglasses lenses, polaroid lenses and transition lenses. We’ve made it safe,fast and FREE to use our reglaze service .
Contact info
163A Bonnington Road, EH6 5BQ, Edinburgh, United Kingdom
- 0845 600 9985
- info@lenses-in-glasses.co.uk
- lenses-in-glasses.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Incredibly helpful,first class A1…
Incredibly helpful,first class A1 customer service, one of the best online companies i have dealt with.
July 25, 2024
Reply from Lenses In-glasses
Thank you for your review John, we're pleased you had a pleasant experience using our service.
Thank you all very much my glassses was…
Thank you all very much my glassses was fit perfectly ❤️
July 19, 2024
Reply from Lenses In-glasses
Thank you for your review Reah
Will definitely use them again.
Second time I have used Lenses in glasses and still very efficient and thorough, and no hassle at all with the sending away of the glasses and posting back, excellent quality and value for money.
July 23, 2024
Reply from Lenses In-glasses
Thank you for your review Kevin
Excellent speedy service again.
July 23, 2024
Reply from Lenses In-glasses
Thank you for your review Gerald.
Great communication
Great communication, efficient, and easy to use. Glasses came back as new and really pleased with them
July 23, 2024
Reply from Lenses In-glasses
Thank you for your review Kevin.
Reply from Lenses In-glasses
Thank you for your review Garry.
We are pleased to hear that you're happy with your experience using our service and that you like your new lenses. We hope to help you again in the future!
Kind regards
Ben.
Reply from Lenses In-glasses
Thank you for your review Matthew.
We are happy that you're pleased with your new lenses and that you liked our service. We hope to help you again in the future!
Kind regards
Ben.
Really helpful and friendly staff
Really helpful and friendly staff, super quick and good value.
July 19, 2024
Reply from Lenses In-glasses
Thank you for your review Fia.
We are glad that you found our customer service to be helpful and that our prices were cost effective for you. We hope to help you again in the future!
Kind regards
Ben.
I would have given 5* but didn’t like…
I would have given 5* but didn’t like not able to speak to you in person only through email which is a bit of a letdown to help me choose and advise me on my purchase.
I was happy with my glasses but would have been happier with thinner lenses and I did send them in first for you to appraise and your professional opinion would have been that extra mile to what would be the best solution.
All in all a good service and thanks and I would recommend you for others to try you first
Richard Owens .
July 19, 2024
Reply from Lenses In-glasses
Thank you for your review Richard.
We are pleased to hear that you like your glasses and that you're happy with our service.
We are online advisors and therefore not always available to call, but we do answer all emails with any queries you may have.
We appreciate that you recommend us and hope to help you again in the future!
Kind regards
Ben.
Faultless
Fast response to emails. Informative and helpful. Good value. Faultless service.
July 18, 2024
Reply from Lenses In-glasses
Thank you for your review Raymond.
We are happy to hear that you're pleased with your new lenses and that you liked our whole service. We're glad that our prices were cost effective and that our customer service was helpful for you. We hope to help you again in the future!
Kind regards
Ben.
Excellent service from Tracey!
I recently had the pleasure of using Lenses in Glasses once again and this time it was to get new lenses for my brother’s Cartier glasses, and I must say, the experience was exceptional. Tracey, in particular, provided outstanding service throughout the entire process.
From the moment I placed my order, Tracey ensured everything went smoothly. She took the time to understand my brother’s needs and recommended lenses that were perfect for his lifestyle. Whether it was discussing the benefits of the best varifocal lenses Tracey made sure my brother had all the information needed to make an informed decision.
What truly stood out was Tracey's commitment to keeping me informed. She provided regular updates on the progress of my order, which I greatly appreciated. It was reassuring to know exactly when my glasses would be ready, and Tracey's communication made the entire experience smooth and stress-free.
The lenses Tracey recommended have exceeded my expectations and my brother is very pleased. He has mentioned how the clarity and comfort are remarkable, and he genuinely feel the difference they make in my daily activities. I highly recommend Lenses in Glasses for anyone in need of new lenses for their glasses, and a special shout-out to Tracey for her exceptional service and expertise. Thank you, Tracey, for making this such a positive experience!
July 17, 2024
Reply from Lenses In-glasses
Thank you for your review Myra,
We're pleased your brother is enjoying the benefits of his new Varilux XR Series Transitions lenses in his new Cartier rimless glasses.
I'm glad that we were able to make this a smooth, stress-free process for you and your brother.
I hope we can help you again in the future!
Kind Regards,
Tracey
Reply from Lenses In-glasses
Thank you for your review Peter.
We are pleased to hear that you're happy with your new lenses and that you liked our service. We hope to help you again in the future!
Kind regards
Ben.
Great experience
Great experience, great lenses and great support from the team. They accommodated all my request and the delivery was super fast
July 17, 2024
Reply from Lenses In-glasses
Thank you for your review Cristiano.
We are delighted that you are happy with your experience using our service. We're glad that you are pleased with your new lenses and that our customer service was helpful for you. We hope to help you again in the future!
Kind regards
Ben.
Fast efficient friendly service.
June 12, 2024
Reply from Lenses In-glasses
Thank you for your review Paul.
We are happy that you're pleased with your new lenses and that you liked our fast service. We hope to help you again in the future!
Kind regards
Ben.
Reply from Lenses In-glasses
Thank you for your review Jayne.
We are happy to hear that you're pleased with your new lenses and that you liked the swiftness of our process. We're glad that our customer service was helpful for you and we hope to help you again in the future!
Kind regards
Ben.
I got my glasses back very quickly
I got my glasses back very quickly. I'm due another eye check and I didn't check this. Thought it was 2 years but 1. I do have more frames so I'm going to.order again when I have had my eye test thanks
June 12, 2024
Reply from Lenses In-glasses
Thank you for your review Jacqueline.
We are pleased that you're happy with our service and the speed of our process. We look forward to helping you again soon!
Kind regards
Ben.
Easy to use
Easy to use, helpful friendly staff. This is the 3rd time Ive used this service
July 9, 2024
Reply from Lenses In-glasses
Thank you for your review Christopher.
We're glad you find our service an easy to use way to have updated prescription lenses fitted in your glasses.
We always appreciate our returning customers and hope we can continue to help you in the future.
Kind Regards,
Tracey
Thank you Lenses in Glasses
Thank you Lenses in Glasses, great service, easy to organise and my glasses are perfect!
July 12, 2024
Reply from Lenses In-glasses
Thank you for your review Jane.
We are happy that you're pleased with your new lenses and that you had a great experience using our service. We're glad that our process was easy and hassle free and we hope to help you again in the future!
Kind regards
Ben.
Extremely impressed!
Extremely impressed by the professional service. Much more transparent options than my normal high street optician and cheaper. Sunglasses with varifocal lenses are perfect!
July 9, 2024
Reply from Lenses In-glasses
Thank you for your review Clare.
We are delighted to hear that you're happy with your new lenses and that you liked our service. We're glad that our prices were cost effective for you and that you liked our range of options. We hope to help you again in the future!
Kind regards
Ben.
Good service once I made contact ....…
Good service once I made contact with the company by email, but after initial contact and their confirmation of receipt of my frames, it took a month to establish email contact again.The contact phone numbers were useless....one didn't get to the company and said it didn't exist; the other was always a recorded message saying " we can't deal with your call at the moment...send an email"!!
The quality of the lenses and speed of return once in contact again was very good.
July 12, 2024
Reply from Lenses In-glasses
Thank you for your review Kivin,
We're sorry that we seemed to have a communication problem during the ordering process with you. We checked this and every email you sent to us was replied to with no response but we are not sure why this was as you did say you had checked the spam folder.
We are glad that we did finally manage to make contact and communicate by email and from there on were able to provide a prompt service and get your glasses back to you quickly.
We are also pleased that you are happy with the quality of your new lenses in your glasses.
We hope we can help you again in the future.
Kind Regards,
Tracey
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