Easy website, quick delivery. I had made a mistake in ordering. I just sent the wrong lenses back asking to exchange to the correct strengths of the lenses, and 3 days later I got them in my postbok... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks for unpacking the eyedrops and making my life easy by delivering it to the house. Well done 👍
Company replied
Horrible experience with LensExpress. Ordered contact lens solution weeks ago and still haven't received it (or any updates on the status of the order for that matter). Was not notified upfront t... See more
Company replied
The delivery was super fast ... highly recommended.
Company replied
Company details
Information provided by various external sources
Bij LensExpress kunt u eenvoudig online uw lenzen bestellen tegen een scherpe prijs. Wij hebben een groot aanbod aan contactlenzen, allemaal van topmerken en van hoge kwaliteit. Bij onze contactlensspecialist kunt u terecht voor advies over de juiste lenzen voor u.
LensExpress
Written by the company
- LensExpress zorgt er al 15 jaar voor dat u de beste contactlenzen eenvoudig online kunt bestellen tegen een bijzonder scherpe prijs.
- Al onze contactlenzen zijn van topmerken en van hoge kwaliteit. Bestellen is eenvoudig en simpel; onze herhaalbestellingen maken het bestellen van uw favoriete lenzen helemaal makkelijk. Dat onze prijzen zeer scherp zijn, kunt u zien door te vergelijken met andere leveranciers.
LensExpress
Gratis bezorgd door de brievenbus!
De meeste lenzen zijn uit voorraad leverbaar. Bestelt u voor 12:00 uur, dan wordt uw bestelling, indien op voorraad, nog dezelfde werkdag verstuurd via PostNL.
Contact info
Zuidplein 322, 3083 CX, Rotterdam
- 0900-4440444
- info@LensExpress.nl
- lensexpress.nl
4.4
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
happy client since years
happy client since years, speedy service, competitive price
June 7, 2018
Unprompted review
Reply from LensExpress
Dear Mark,
Thank you for sharing your review!
Kind regards,
team LensExpress
geode service
June 6, 2018
Unprompted review
Reply from LensExpress
Beste KW Hau,
Dank voor uw beoordeling!
Groet team LensExpress
Excellent service every time.
April 28, 2018
Unprompted review
Reply from LensExpress
Dear AC,
Thank you for your review!
Greetz!
Top service!
November 29, 2017
Unprompted review
Reply from LensExpress
Beste AM Verboon,
Hartelijk dank voor uw beoordeling! Dit waarderen wij zeer :)
Groet team LensExpress
Package still not received
The package was sent last Tuesday and I still haven't received it resulting me now having to buy some contact lenses localally!
November 18, 2017
Unprompted review
Reply from LensExpress
Dear Mat, thank you for your review.
In case there is something wrong with your order or the delivery please contact our customer service so they can help you with this. You can contact the customer service via 0900 4440444, info@lensexpress.nl or live chat on the website.
Kind regards,
team LensExpress
Very fast delivery.
October 28, 2017
Unprompted review
Reply from LensExpress
Dear S Quintyn, thank you for your review!
Kind regards team LensExpress
Super service!
October 17, 2017
Unprompted review
Reply from LensExpress
Beste Femke, hartelijk dank voor uw beoordeling!
Groet team LensExpress
Reply from LensExpress
Thank you Luna!
Kind Regards, team LensExpress
Nice service
September 13, 2017
Unprompted review
Reply from LensExpress
Dear Silvia, thank you for the review!
Regards team LensExpress
perfect snel in huis
September 11, 2017
Unprompted review
Reply from LensExpress
Beste mevrouw Augustin,
hartelijk dank! Fijne dag vandaag.
MVG LensExpress
Very good lens and very fast shiping .
September 2, 2017
Unprompted review
Reply from LensExpress
Dear Marta,
Thank you for your kind words! Have a nice day!
With kind regards,
Team LensExpress
What else would you be looking for?
Very wide range of products, lowest prices, easy to order, very quick delivery. What else?
July 16, 2017
Unprompted review
Reply from LensExpress
Dear Alessandra, thank you for your review! :)
Regards team LensExpress
The worst online shopping experience …
The worst online shopping experience ever! They sent me some lenses without any brand name. What are they? Are they really the lenses I asked for or some bunch or cheap lenses from shelf. Never gonna use this website again.
June 27, 2017
Unprompted review
Reply from LensExpress
Dear M Tamer, thank you for your review. We only sell brand lenses from the biggest manufacturers for lenses. We don't sell own brand lenses only own brand packages for a few lenses as shown on the website. We are not sure which type of lenses you ordered to inform you the best about this. In case you would like more information please contact our customer service via telephone 0900 4440444, email info@lensexpress.nl or live chat on the website.
Regards,
LensExpress
Top service!
June 15, 2017
Unprompted review
Reply from LensExpress
Beste Just Jooo, bedankt voor uw beoordeling :)
Groeten Team LensExpress
Super site!!
June 5, 2017
Unprompted review
Reply from LensExpress
Bedankt Anthony!!
We werken er altijd hard aan om onze site zo toegankelijk mogelijk te maken voor iedereen!
Groetjes, Team LensExpress
Reply from LensExpress
Dear Birgit, thank you for your review! Enjoy your day :) Regards, team LensExpress
Cheap and fast.
May 25, 2017
Unprompted review
Reply from LensExpress
Dear Tist,
Thank you for the good review!
Have a great weekend!
Team LensExpress
Super 👍👍👍👍👍👍👍👍👍
May 25, 2017
Unprompted review
Reply from LensExpress
Beste Marta,
wat fijn, zoveel duimpjes!! We gaan er gewoon van blozen!
Fijn weekend gewenst!
Groetjes, Team LensExpress
supergoede service
May 6, 2017
Unprompted review
Reply from LensExpress
Beste Marianne, dank voor uw beoordeling! :) Groet team LensExpress
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.