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Rated 5 out of 5 stars

If you're a photographer visiting London and looking for something to do, the Lens Lab photography workshop is awesome. You get over 3 hours of instruction with James who is an amazing pro photographe... See more

Company replied

Rated 1 out of 5 stars

WARNING Do not use LensLab…unless you want terrible service, sub standard kit and your money stolen. I am currently taking legal action against this company to try to get my money back. I ordered the... See more

Rated 5 out of 5 stars

My experience with lens lab was brilliant and easy from start to finish. Any questions I had were promptly answered and I was kept up to date regarding posting. When I needed to make a change to m... See more

Company replied

Rated 5 out of 5 stars

Good service from Peter, good quality lens and good value. I was be concerned over other reviews read but I received my deposit 2 days after dropping the equipment back.

Company details

  1. Audio Visual Equipment Rental Service

Written by the company

Lens Lab offer a fast and friendly photographic and videography equipment hire. Hire most makes of cameras, lenses, camcorders, microphones, tripods, lights and much more. Call us for friendly advice.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Great advice and value for money

I have used Lens Lab a couple of times and think it’s great. You get really good advice, and as an amateur I really trust the information provided. On both occasions the lens I hired has enabled me to get some terrific pictures. Lens hire is great value for money. I’d highly recommend them.

July 15, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks for the positive feedback 🙏

Rated 5 out of 5 stars

LensLab - what an absolute pleasure!

First time using LensLab, what an absolutely pleasure! Quick, efficient ordering, delivery was as described, smooth and easy to interact with and the lens came very well packaged and was exactly as expected. All in all, fabulous service from start to finish. Couldn't be happier - thank you.

June 29, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

That's great to hear, thank you for the positive review here.

Rated 5 out of 5 stars

Excellent service

This is the first time I’ve hired a camera. I found Lens Lab and they had the model I needed available and at a very reasonable rate. It arrived on time and in good order. The return arrangement was very convenient. Excellent service I would definitely use Lens Lab again.

June 28, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

That's brilliant John! Thank you for this positive review.

Rated 5 out of 5 stars

Great 1st time service at Lens Lab

I had not heard of Lens Lab but when needing to hire a camera body for a job a videographer friend directed me to the Lens Lab site. The rental for a 3 day hire was the same price as my usual supplier was quoting for 1 day. I spoke with Peter and he was really helpful with setting me up, taking the order and discussing the camera. I am really pleased with the overall service and will be using them again and recommending Lens Lab to my fellow photographers.

June 23, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks Karen, I'm really pleased you liked the service and I'll look forward to serving you again in the future.😃

Rated 5 out of 5 stars

Great service!

We hired some equipment for a shoot and Lens Lab went above and beyond to help us! Really happy with the service and delivery. Highly recommend! Thank you!!

June 11, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

I'm really pleased to hear that. Hope to see you again soon!

Rated 5 out of 5 stars

Nikon D500

I hired Nikon D500. I would definitely recommend Lens Lab and will use them again. The whole process was easy, straightforward,great service! Thanks

June 5, 2021
Unprompted review
Lens Lab logo

Reply from Lens Lab

That's brilliant Jacek! We'll look forward to serving you again.

Rated 5 out of 5 stars

Straightforward and great service!

I hired the Sony FDR-AX100 4K Ultra HD Camcorder. I would definitely recommend Lens Lab and will use them again. The whole process was easy, straightforward, competitively priced and great service!

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I rang Lens Lab for advice and I hired 3 lenses from them. The service was great and communication was fantastic to extend the hire. WIll be using them again and would recommend.

November 27, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Brilliant, thanks Franki! We're looking forward to serve you again soon.

Rated 5 out of 5 stars

Panasonic GH5

I hired a Panasonic GH5 for a very reasonable price. Service was great and will gladly use Lenslab again.

October 28, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks for your review Helkias!

Rated 5 out of 5 stars

A very efficient service

A very efficient service. I was phoned to check I had chosen the compatibility with my camera. Delivery and collection exactly as predicted and the lens was in a mint condition. Only one point - it was a Lensbaby so an instruction sheet as normally supplied with the lens, now purchased for myself, might have been useful.
All in all would not hesitate to use again or to recommend to others

October 8, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks for your positive review John. It's really helpful for our growing business.

Rated 5 out of 5 stars

Too good to be true?

You came here to check if the company is real? Is it too good to be true... Right? Well, I thought the same. But you know what? I came here to tell you, it is true. I got my lens I needed. In time. For the best price I could've find on the internet. Done the job, sent it back and my deposit came back as it's should've. Great company. Will use them again. Really recommended!

September 29, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks for your review Andras. We'll look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent company

Excellent company - hired an 85mm lens and delivery was earlier than expected and so easy to return as I could just package up and take to my local post office. Loved the lens and will definitely use this company again :-)

September 21, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thank you Gail! We're so pleased to get your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Hello

Hello, I messed up my original booking and Lenslab were fantastic at sorting out my error. Great condition equipment hired and very reasonable prices. A very good experience.

September 12, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Hi Paul, Thanks for your positive review here, it's really helpful and very much appreciated.

Rated 5 out of 5 stars

I will be recommending Lens Lab to all…

I will be recommending Lens Lab to all production teams that are looking for equipment hire for film production. I found them affordable, efficient and communicate well. The equipment arrived in time in good order and Lens Lab were very helpful and great communicates through out.

August 31, 2020
Unprompted review
Rated 4 out of 5 stars

Brilliant :)

Really good experience, Peter was very helpful and the camera equipment arrived on time as expected. I would definitely use Lens Lab again.

August 13, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks Christine, we really appreciate your positive feedback!

Rated 5 out of 5 stars

Highly Recommended!

Amazing experience. I needed a lens for the Monday morning so Peter sent it to my Friday to make sure I had it on time at no extra cost! Amazing service and reasonably priced!

July 24, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks Byron, appreciate your comments here! I always try to make sure our customers get the gear the day before the hire starts or even earlier if I can. The couriers are extremely reliable but very occassionaly, someone is late and I'm really unhappy if that ends up causing a problem for my clients so I do my best to make sure it never happens.

Rated 5 out of 5 stars

Perfect service a excellent quality kit.....

I really don't have anything negative to say about Lens Lab. Wide range of equipment, great prices, excellent and very affordable price structure. Fantastic communications and very much appreciated customer service.

I look forward to future hirings from Peter. Thank you Lens Lab.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

D500 hire - great experience and great equipment

I hired a D500 body, it was my first ever camera hire, and Lenslab offered the best price I could find in google.

Was a little apprehensive in the beginning, but I wanted to trust the company once I started talking to Peter. His communication was prompt and clear, he clarified the whole process with patience. Even though the hire was on a short notice, he helped sort it out.

Collected the camera in person, it was a pleasure to meet Peter. Equipment was in great condition, supplied with two batteries and extra cleaning wipe. Wanted to try the camera before committing to buy it. It was a good experience using it. Return was easy too, handed over the camera in person, took one day for verifying everything was okay, and deposit was refunded quickly.

Overall, great experience hiring from Lenslab, would definitely hire from them again! Thanks Peter.

May 27, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks for your kind words here Aby.
As a growing business, I really appreciate the effort you've put into the review. Thank you.

Rated 5 out of 5 stars

A very satisfied customer

I am a very satisfied customer. I wanted to try a camera body before deciding if it was worth the investment. Felt it was money well spent and the hire process was very easy. Sad to have to send the body back at the end of the hire period.

April 7, 2020
Unprompted review
Lens Lab logo

Reply from Lens Lab

Thanks Pat, we really appreciate the positive feedback!

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