This was my first time renting a lens and the service was great. I ordered on a Wednesday afternoon for the weekend, it arrived by Friday lunch time and was able to use the lens all weekend. I o... See more
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LensPimp is one of the most professional camera hires I've ever worked with. Adham is extremely reliable, honest and sensitive. He has catered to all our requests and always goes the extra mile t... See more
Hired multiple lenses from Lens Pimp and wouldn't go anywhere else. Gear is always in perfect condition and packages always arrive in time. Friendly service, always a pleasure talking to Adham who goe... See more
Company replied
Top service - I've used a number of camera hire companies in the past and have been disappointed so many times. I came across LenPimp through a Google search and have used these guys for lens hire on... See more
Company details
Contact info
15 Neswick Street, PL1 5JJ, Plymouth, United Kingdom
- 01752 310132
- info@lenspimp.com
- lenspimp.com
Excellent service
This was my first time renting a lens and the service was great. I ordered on a Wednesday afternoon for the weekend, it arrived by Friday lunch time and was able to use the lens all weekend.
I opted for parcelforce collection and it was picked up from my premises on Monday morning. Hassle free.
I would definitely use again.
December 6, 2024
Unprompted review
Quality lens hire company!
Great value lens hire. Rapid turnaround and super helpful customer feedback. Ace job!
November 5, 2024
Excellent service
Excellent stress free lens hire experience. Can't recommend enough. In the future I will not hesitate in using this company.
October 29, 2024
Very helpful company!
June 25, 2024
Great customer service
I have used LensPimp several times for lens hire and will continue to do so! Adham is very personable and responds quickly to any issues or queries regarding the hire. Highly recommended
December 15, 2023
Unprompted review
Great customer service and awesome lens selection
Great customer service and awesome Lens selection.
I can't say enough about how good these guys are at helping out and getting lens to you last minute.
I messed up on my dates for a trip to Iceland and needed to change the lens dates which was a couple of days before my trip. I phone Lens Pimp and they got straight on it and had my Lens out the next day.
I've used these guys for a few years now and i've never had a problem.
April 27, 2023
Unprompted review
Googled lens rental and Lenspimp showed…
Googled lens rental and Lenspimp showed up as one of the first choices. Emailed, and as you'd expect- sent proof of i.d. etc, had a short telephone conversation and the lens was with me next day.
I will be using Lenspimp again in the close future. Great service.
Thank you again,
Martin.
May 26, 2023
Unprompted review
Avoid
Avoid ! Extremely poor service from this company. Placed an order (R Hynes) on Friday for delivery Monday. They took payment straight away from my card and then emailed me on the Saturday morning to say they were cancelling the order ! No refund yet so I have had to get my credit card company involved.
Possible scammers ! Be aware !
March 31, 2023
Unprompted review
Reply from LensPimp
Hi Mark, we have no one with your name on our system. Please feel free give us a call 01752 310132 if we can help. Thank you
Edit: Now that you have revealed the name on the account, the order was placed late on a Friday night for Saturday, unfortunately we cannot deliver on such short notice, our cut off time is 3pm (Mon-Fri) and we close at 5.30pm, Saturday is available for those that can pick-up locally from our office in Plymouth. We do require copies of identification and proof of address and we like to speak to our customers to ensure everything is in order, this is valuable equipment. Yes you made payment when you placed the order and this was refunded, it can be instant or it can take a day or two for the funds to clear it depends on your bank. Any further queries please do give us a call we’ll be happy to help.
Perfect experience
Easy to deal with, very professional service and good communication throughout. Will definitely try again.
January 26, 2023
Reply from LensPimp
Thank you Tanzil for taking the time to leave us a review.
Reply from LensPimp
Thank you so much for your review we really appreciate it!
Amazing customer service
Amazing customer service. Knowledgeable staff with a brilliant range and easy-to-understand pricing structure. My go-to for any photographic or video project where I need something extra.
December 15, 2022
Reply from LensPimp
Thank you Larry for taking time to leave us a review!
Great experience
Contacted to make order and had to provide proof of ID and address and then the lens and tripod were delivered. All worked as expected. No issues whatsoever.
December 22, 2022
Reply from LensPimp
Thank you Jonpaul for the great review. We really appreciate it.
Great selection of lenses
Great selection of lenses, and great customer service, I will continue to hire from these guys!
December 2, 2022
Reply from LensPimp
Thank you Charly, We really appreciate you taking the time out to leave us a review.
Above and beyond service.
Ordered a lens for hire over the New Year period, Lens Pimp ensured the lens arrived ahead of hire period. Fantastic communication and service, I won’t go anywhere else for lens hire. 5⭐️
December 30, 2022
Reply from LensPimp
Thank you so much Dale, we really appreciate your review.
Great service
Great service, even with the postal strikes Len’s pimp we’re flexible with delivery/pick up. Highly recommend
November 13, 2022
Reply from LensPimp
Thank you so much Tom for taking the time to leave us a review!
Top class service
As a first time lens renter I was a little unsure of the process, it was unknown territory for me. My mind was immediately put at ease after an introductory phone call, everything was explained super clearly and all my questions were answered extremely knowledgeably. Excellent customer service to say the least, clearly a service ran by real photographers for real photographers. The delivery and returns process itself is a breeze, and the price and range of equipment available for hire is great. I've already placed my second order for some lenses for an upcoming wedding shoot. Thanks so much LensPimp!
August 30, 2022
Unprompted review
Reply from LensPimp
Thank you so much Ben for taking the time to leave us a 5 star rating - it's much appreciated!
Really great service
Their customer service is really good and I have always received everything on time, I highly recommend
September 5, 2022
Reply from LensPimp
Thank you so much Sacha!
Great service
Great way to utilise the service provided by lens pimp. Quick delivery, easy communication. Great value
June 17, 2021
Unprompted review
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