Prompt delivery and a nice free gift when reordering at very competitive prices. Thanks.
Company replied
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See what reviewers are saying
My order was processed and dispatched quickly. However, the courier, MRW advised delivery for Friday and didn't turn up until Monday. All weekend without lenses 😢
Company replied
easy to order. Customer service was great when I emailed to request a delivery date for when I would be home to receive the package. They delivered it the next day when we wever availabe
I had problem with delivery cause driver couldn’t speak English but support team was very responsive and helped me to arrange pick up
Company replied
Company details
Written by the company
Comprar lentes de contacto online al mejor precio en España » Gana 3€ en tu primera compra de lentillas baratas « • Regalos, envío rápido y promociones •
Contact info
4.4
Excellent
4K reviews
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Very good and quick hassle-free service.
August 13, 2023
Reply from Lentes-shop
Dear customer,
Thank you for your positive opinion.
let's hurry up and buy glasses at…
let's hurry up and buy glasses at lentes-shop, the glasses are good, the servicce is also good👍
July 21, 2023
Unprompted review
Reply from Lentes-shop
Estimado Cliente,
¡Gracias por su reseña!
Fast and efficient delivery
June 7, 2023
Reply from Lentes-shop
Dear customer,
Thank you for your review!
Like your website and prices
Like your website and prices.
Do you have an English website for delivery in spain.
Do you have a website in English. Delivery to Spain?
May 25, 2023
Unprompted review
Reply from Lentes-shop
Dear Customer,
Thank you for your review!
COURIER RUBBISH!!
My order was processed and dispatched quickly. However, the courier, MRW advised delivery for Friday and didn't turn up until Monday. All weekend without lenses 😢
April 18, 2023
Reply from Lentes-shop
Dear customer,
Thank you for your review! We are sorry to hear that your dissatisfaction comes from the courier services. We do everything possible so that our orders are delivered in a timely manner, but unfortunately certain procedures are beyond our control, since they correspond to the courier directly. We apologize for this. We have reviewed the system, and we noticed that your order was delivered on the 3rd business day after shipment, thus being within the stipulated delivery period. In any case, we cordially invite you to contact us via info@lentes-shop.es, in case you have any additional questions or comments. We are here to help you!
Once again, we apologize for any inconvenience caused.
Kind regards.
Great support team
I had problem with delivery cause driver couldn’t speak English but support team was very responsive and helped me to arrange pick up
March 30, 2023
Unprompted review
Reply from Lentes-shop
Dear customer,
Thanks for your review! We are sorry to hear that your shopping experience has not been satisfactory. We have reviewed the system, and we notice that the courier has tried to deliver your order on 2 occasions within the estimated time for delivery, both failed as the recipient was absent. Likewise, we notice that you have contacted us, and we have provided you with more information on how you could receive your order. On future occasions, we kindly invite you to take a look at our alternative shipping options, you may find one that best suits your needs. If you have any additional questions or comments, please do not hesitate to contact us (info@lentes-shop.es). We will do our best to help you!
Kind regards.
really unbelievable
really unbelievable, the glasses were not made good and i have sent it back. They only want to refund the amount for the fram but not for the glasses. This is not normal. All Online opticer refund total amount which is the law for Online-Shopping. By the way even after one month i did not have any money back. They only told this to me
January 23, 2023
Unprompted review
Reply from Lentes-shop
Dear Customer,
Thanks for your review! We are sorry to hear that the products were not to your liking. As we mentioned when we were in contact previously, we have proceeded with the refund of the corresponding amount. However, we must abide by our terms and conditions, which you have also accepted at the time of making your purchase. In the same way, we notice that you have not followed the steps indicated on our website to proceed with the return, since you have not contacted us in the proper way. However, we have done our best to assist you as soon as possible with the information provided. For more information and details, we invite you to read our terms and conditions on the website, or contact us via info@lentes-shop.es.
Kind regards.
La entrega es horrible
February 6, 2023
Reply from Lentes-shop
Estimado cliente,
Le agradecemos por su reseña. Lamentamos escuchar que no está satisfecho con su experiencia de compra, y le ofrecemos una disculpa por parte de la mensajería. Hacemos lo posible por que nuestra entregas se realicen correctamente, pero pueden presentarse situaciones fuera de nuestro control. ¡Lo sentimos! Procederemos a escalar esta situación con la mensajería directamente para poder brindar un mejor servicio en el futuro. De igual manera, le invitamos a echar un vistazo a nuestras alternativas de mensajería, tal vez alguna otra pueda ser de su agrado.
Cualquier pregunta, no dude en contactarnos (info@lentes-shop.es).
Saludos cordiales.
Prompt delivery of a quality product.
December 4, 2022
Reply from Lentes-shop
Dear Tom,
Thank you for your review!
always good with prompt delivery and…
always good with prompt delivery and good tracking.
November 17, 2022
Reply from Lentes-shop
Hello,
Thank you for your review!
Excellent value and delivery
November 16, 2022
Reply from Lentes-shop
Hello, Thank you for your review.
Reply from Lentes-shop
Hi, Thank you for your review.
Reply from Lentes-shop
Hi Paul,
Thank you for your lovely review.
Reply from Lentes-shop
Dear customer,
Thank you for your review!
Thank you very much
August 18, 2022
liars and cheaters
liars and cheaters - there are NO REFUNDS, even if they make your glasses wrong
July 18, 2022
Unprompted review
Reply from Lentes-shop
Dear costumer,
Dear Customer,
We appreciate your review! However, we recommend you to contact our Customer Service Department in order to resolve this situation.
We would also like to invite you to read carefully all of our terms and conditions of purchase that you accepted when placing an order.
Best regards.
I buy lenses for my husband and myself…
I buy lenses for my husband and myself very easy website to navigate very fast delivery and best price.cant go wrong
July 6, 2022
Excellent products and service.
June 1, 2022
Excellent product and service
May 22, 2022
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