Quality brands at very good prices, good customerservice (replied to an e-mail within hours) and fast delivery (my glasses arrived even sooner than the website had said).
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I do recommend Purchased sunglasses as gift - couldn't decide which one will fir, so I bought 4 pieces using Klarna. After one has been picked, returned other 3 and return has been registered and re... See more
Company replied
Great service, great prices - great everything. I found a pair of Ray-Ban reading glasses and added my personal ‘recept/data’. Same glasses were like 400€ in Denmark - I paid less than 150€ a... See more
Amazing customer service! Recently I made an order, which unfortunately got lost (GLS is at fault for that), so I contacted the customer service of Lentiamo and they were extremely helpful, proactive... See more
Company details
Written by the company
Hvem er vi? Lentiamo er din førende online optiker, der kombinerer kvalitetsbriller, øjenpleje og kontaktlinser med fair priser og en enkel købsoplevelse. Vores erfarne team af optikere og eksperter er dedikeret til at levere moderne stel, avancerede linser, designer-solbriller og produkter til optimal øjenpleje. Vores mærker Vi tilbyder ikoniske brands som Ray-Ban, Michael Kors og Emporio Armani samt kontaktlinser fra førende mærker som Acuvue, Biofinity og DAILIES. Produkterne er produceret af anerkendte leverandører som Alcon og CooperVision. Hertil tilbyder vi øjenplejeprodukter, der understøtter dit syns sundhed og komfort. Nem shopping Gennem vores brugervenlige platform kan du vælge stel, linser eller øjenplejeprodukter, indtaste din recept og tilpasse dine valg på kun fire trin. Vi tilbyder ekstra løsninger som blålysfiltre, antirefleks og vandafvisende belægning. Alle synshjælpemidler fremstilles af professionelle optikere og leveres direkte til din dør. Priser uden kompromis Som online optiker tilbyder vi besparelser på op til 50 % i forhold til fysiske butikker. Ved køb over 600 kr tilbyder vi gratis levering med GLS på briller, kontaktlinser og øjenplejeprodukter. Vi er her for dig Kontakt vores venlige kundeservice på +45 78 71 47 82 eller info@lentiamo.dk. Gør dit næste køb nemt og bekvemt hos Lentiamo!
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4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Super god service
April 21, 2018
Unprompted review
there was a GLS delivery problem
there was a delivery problem with the package.
The people at the pick-up counter were not allowed to deliver it just because of some digital error message on their fancy device..
Maybe it's a GLS problem..
Shopping on Lentiamo.dk is ok.
April 15, 2018
Unprompted review
Reply from Lentiamo.dk
Hi Joel,
Thank you for your review.
I am sorry to hear that you had problems with the parcel pick up. I checked the parcel tracking, and it looks like the parcel was handed over to you. Did you manage to get the parcel?
If there are still any issues, please let us know so that we can solve it.
Thank you.
Regards,
Martina
Lentiamo Customer Service
All great, except...
There would easily be 5 stars with extra praise - decent products and broad selection, fine prices, helpful customer service (at least in my experience), and a lovely little reward point system where one can get small useful things like eye drops, etc. The only issue with Lentiamo.dk is that they use GLS for their delivery. Within the last 2 years I think it was twice that the package arrived without any problem. Every other time it went wrong, varying from some to a great extent. Quite irritating, especially when one pays DKK 40,- for delivery... Please, please switch to another delivery service!
April 11, 2018
Unprompted review
Reply from Lentiamo.dk
Hello Juste,
Thank you for your review.
I am sorry to hear that you have experienced problems with GLS.
Could you please tell us exactly what the probelm was so that we can look into it?
Thank you in advance.
Regards,
Martina
Lentiamo Customer Service
Waiting for a package for 20 days
Waiting for a package for 20 days, called them, apparently have to wait more and they can do nothing about it. Not flexible and not good willing imho.
March 19, 2018
Unprompted review
Reply from Lentiamo.dk
Hi Inga,
As I explained to you on the phone, GLS did not inform you about the fact that the pracel had been delivered to a parcel shop,which they of course should have. Unfortunately, GLS´system does not allow for parcels to be redirected once a parcel is on its way to the sender.
I am once again sorry for the delay, but we will redispatch the parcel once we receive it in our warehouse.
Regards,
Martina
Lentiamo Customer Service
God web side og priser
God web side og priser, for lang transport tid
December 4, 2017
Unprompted review
god kvalitet og hurtig levering
October 3, 2017
Unprompted review
Good price and quick delivery.
September 12, 2017
Unprompted review
Fast and efficient!
July 31, 2017
Unprompted review
Super fint at handle der
Super fint at handle der, mine varer kom som aftalt.
July 26, 2017
Unprompted review
Super fast delivery
Super fast delivery. Everything with tracking and the products are great!
May 30, 2017
Unprompted review
I like the fact that I get reminders …
I like the fact that I get reminders when to buy new contact lenses.
May 30, 2017
Unprompted review
In 3 days I got my contact lenses
In 3 days I got my contact lenses. Super good service.
May 23, 2017
Unprompted review
Lentiamo is a garbage company staffed …
Lentiamo is a garbage company staffed by bumbling buffoons. They constantly list things as "In Stock" and when you order it you get an email telling you it's not in stock and will be delivered some time two months from when you ordered it. What a ruse! To make things even worse, their delivery times are pretty bad too. The real cherry on the poop sundae though is when you get a promotional item if you purchase contact lenses on a certain date or over a certain price. They delay your order while they get the promotional item back in stock! Never buying from these mongs again. The last time I sent them an email asking where my contact lenses I ordered A MONTH ago were, they got mad at me and refunded the purchase even though I didn't ask. Just order from Vision Express lol.
May 20, 2017
Unprompted review
Reply from Lentiamo.dk
Hi Leon,
Do you have an order number so that I can check your order, and see when exactly your order was delivered? I cannot find you in our system, and thereby be able to address the claims.
When you place an order and fill out the parameters, you will see that the availability date can change. There is also a question mark that informs you that if the lenses are not in stock, the delivery can take longer since we have to order the goods from our external supplier. However, two months of delivery is very exceptional, and usually not the case.
Regarding the delivery times, it clearly says on our website that delivery usually takes two-three working days with GLS. We do also offer next day delivery with UPS Access Point.
In regards to the promotional items that you refer to,I am assuming that you mean our newsletter? What you write is simply not true. Yes, the free gifts are limited to a certain period of time, which is also clearly stated in the e-mail. However, you do not have to purchase any lenses over a certain price. That is simply not true, and something that you misunderstood! I also am not quite sure about your claim about delaying your order while we get the gift on stock?? Again, the order number would help me to see the details of your order and properly address this point. You can always notify us if you do not want to wait until we get the gifts in stock.
Your claim about the e-amil you sent to us is also wrong!! I checked our system, and I do not see any e-amils from you at all.If a customer wants to cancel an orde and refund it, it is not a problem. This is simply not true!!
Regards,
Martina
Lentiamo Customer Service
had no problem with my order
had no problem with my order. very satisfying.
May 4, 2017
Unprompted review
Always good!
Always send the item within the expected time frame, always fast and cheaper than most of the shops, i always buy from them ;)
great service
March 15, 2017
Unprompted review
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