First off, the bag is stunning. I did a lot of research about quality of construction Leo et Violette had great reviews - I can attest and add to that count. I wanted a bag that would fit a laptop and... See more
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Review summary
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I love Leo & Violette, I've been a client for many years, living in France and then abroad, and the experience was always perfect (fast delivery, good customer service, good quality). I have 4 bags no... See more
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Unfortunately I don’t speak French, but was able to speak to a very kind, patient and knowledgeable salesman by the name of Francois when my order was not going through, due to some internet problem... See more
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My first time in the store. Sales associate was very helpful and attentive. He was very busy with many customers and the only person I noticed working at that time. Despite all the customers, he was... See more
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Company details
About Léo et Violette
Written by the company
Pensés pour votre quotidien.
Fabriqués en Italie.
Contact info
12 rue Sainte Anne, 75001, Paris, France
- 0144825856
- contact@leoetviolette.com
- leoetviolette.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely love it 😍
Absolutely love my bag (Le Dalia). It’s very good value for money as the quality is superb. The size is perfect. It’s classy in terms of style and colour. Thank you. It’s a must-have in your wardrobe.
November 10, 2023
Reply from Léo et Violette
Thank you very much! Very happy to read that you love your Dalia bag :)
I love my purse.
My apologies, I do not speak French. But I am very happy with my purchase. 😊
October 24, 2023
Reply from Léo et Violette
Thank you very much :)
Awesome service
Awesome service, I asked when the blue dalia will come back, they replied instantly and they sent me a link to buy it. Shipping was so fast too! Very happy
October 25, 2023
Reply from Léo et Violette
Thank you very much :)
Reply from Léo et Violette
Thank you very much for your order and feedback :)
Quality
It's a really nice bag. I like how the bag looks but the craft wasn't up to my expectations. It is about the same price as Polene and Atelier Auguste but the other two brands seem to have better craft. My friend also ordered the exact same bag and decided to return hers. I hope that it was only this batch since I really like the styles of Leo et Violette.
Service wise I think that Leo et Violette's customer service was great. I received updates on when my bag was going to be delivered and I was able to communicate with them through chat regarding some questions I had.
October 10, 2023
Reply from Léo et Violette
Dear Karen
Thank you for your email and recent order.
We thank you for your feedback.
Please don’t hesitate to share pictures with us at contact@leoetviolette.com so we can see what you are talking about.
Thank you again.
Best regards
Léo et Violette
The bag was nicely packed
The bag was nicely packed, they even added an extra tote fabrics bag. The communication went well, it lasted a big long (approx 1 month) but that was already announced so no big issues on this topic. The reason I am giveing average score is due to the bag cordon size (I ordered both the long and the short one) but actually the long one is not enough to be wearied “en bandouliere” if you are not very petite/ small size woman. It you measure more than 1,7 m and wear size L, the cordon is really not long enough.
Then the 2nd reason I am giving only 3 stars is due to the bag itself: it does not help if the inside of the bag gets a bit expendable space if the actual flap will not close anymore. So a bit more work is needed on the design functionality.
October 12, 2023
Reply from Léo et Violette
Dear Cristina;
Thank you for your recent order and detailed feedback.
We are sorry that the length of the shoulder strap does not suit you.
We do our best to give all possible informations online so people can have a better appreciation of the bag and shoulder straps.
Did you see that you have the information of the length of the shoulder strap available for each product ?
Also, we always leave a bit of space at the end of the strap so customers can add more holes if necessary.
It’s very easy and quick to do in a leather shop and you could increase of 5 /7cm the length of the strap.
Please let us know if there is anything we could do to help.
Thank you again for your order.
Best regards,
Léo et Violette.
Thank you for sending my order so…
Thank you for sending my order so promptly. It’s an exquisite bag. I will show it off at the concerts…
October 4, 2023
Reply from Léo et Violette
Thank you very much!
Love the craftsmanship and the design…
Love the craftsmanship and the design of the bag!
September 25, 2023
Reply from Léo et Violette
Thank you very much :)
The sales guy was very friendly and…
The sales guy was very friendly and attentive. He let me try different types of bags tirelessly. I was very satisfied with his service.
September 23, 2023
Reply from Léo et Violette
Thank you very much!
Worth buy! Major ❤️
Worth buy, love the 10y anniversary tote bag, love the quality of the bag, definitely will buy another bags from L&V
September 22, 2023
Reply from Léo et Violette
Thank you so much for your kind words 🙏🏻
Reply from Léo et Violette
Thank you very much :)
Reply from Léo et Violette
Thank you very much :)
Great quality bag
Great quality bag, fast delivery. Will def order again! Very happy with my purchase ❤️
September 6, 2023
Reply from Léo et Violette
Thank you very much!
Everything great
Everything great! I was at your store in Paris and got the Nova. Now i bought the Dalia. I love it!!! Thank you
September 4, 2023
Reply from Léo et Violette
Thank you very much! And thank you very much for your loyalty with our brand :)
I love my bag and the leather quality…
I love my bag and the leather quality is great. It is smaller than what I imagined but finally decided to keep it as it is very cute ☺️
Thanks
August 28, 2023
Reply from Léo et Violette
Thank you very much!
I had fantastic experience in this…
I had fantastic experience in this store. I fell in love with Le Petit Primo bag when I saw and tried it. The reception was excellent by Mr. François Julia (the Store Manager). I and my husband visited the store on July 27th shortly before Louvre Museum. He even offered to delivered the bag that I purchased to our hotel since it is very inconvenient to bring it to the museum. I hope all the success in the future for Leoetviolette and team.
July 27, 2023
Reply from Léo et Violette
Thank you very much Grace!
We are very happy to read that you had such a good experience in store and with your product :)
Thank you again for shopping with us and we hope to see you again soon !
Best regards,
Léo et Violette.
Reply from Léo et Violette
Thank you very much :)
Enjoyable buying
The store is beautiful and located in a nice area. The salesperson was attentive and kind.
Over all it was a pleasant buying
July 21, 2023
Reply from Léo et Violette
Thank you very much :)
I have not received my package
July 19, 2023
Beautiful well made bags and really…
Beautiful well made bags and really attentive staff.
I really enjoyed my experience shopping at your new store on Rue Sainte Anne. Francois the sales consultant was very attentive and helped advise me of the right bag for me.
June 15, 2023
Reply from Léo et Violette
Thank you very much for your feedback :) Very happy to read you had an excellent experience in store.
Best regards,
Léo et Violette.
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