Leoivyco Reviews 44

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

I use these guys on a regular basis and have had nothing but good service! Their communication is great and I’ve got nothing but good things to say about them. After reading reviews about peoples orde... See more

Rated 1 out of 5 stars

Waited nearly 2 weeks for my purchase, emailed chasing this only for it to be refunded instead of dispatched. On the website it stated delivery would be next day, not keep your money for 2 weeks and t... See more

Rated 1 out of 5 stars

Over 2 weeks since I ordered, money was taken from account. No order updates and tried to contact through their website and Instagram and received no replies. Very poor customer service! Their Etsy sh... See more

Company replied

Rated 1 out of 5 stars

Didn’t deliver my item, when I emailed to ask where it was didn’t received responses to emails for days. Asked for a refund for my next day delivery and if they couldn’t fulfill the order to refund an... See more

Company details

  1. Gift Shop

Written by the company

Leo Ivy & Co. are a small personalisation shop, offering beautiful, hand made products at a competitive price. We strive to give the best possible quality and only use tried and tested materials.


Contact info

2.1

Poor

TrustScore 2 out of 5

44 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fab product

Fab product! Bought as a gift for my niece and nephew…they loved it. Great quality.

November 19, 2021
Rated 5 out of 5 stars

personalised Santa stop here sign

Ordered a personalised Santa stop here sign & so impressed!
Looks great, delivery was quick & I was updated when it was posted.
Will definitely be buying again from here!

November 17, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Great price. Bought a Christmas countdown board with my grandsons name on. He loves it. The free p&p was a good offer plus the item had been reduced. Good quality item and kept up to date via email of delivery etc.

November 11, 2021
Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, any questions asked weren’t an issue, not looked at the item yet as it’s a Christmas present, but have seen items made by them before and they’re very well made

November 5, 2021
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. I wanted a specific item which wasn't listed, they went above and beyond, created a new listing and answered all my questions quickly. The products came really fast and well packaged. Thank you. D.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

So glad to have found this business.
Great products, quick delivery.

Made quite a few custom orders for me that weren't on thier page.

Now what to order next!

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic quality

Very easy to use website.
Very quick delivery
Quality of items is exceptional
I will definitely be buying more, I love the personalisation

April 11, 2021
Unprompted review

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