Leoncini Italy Reviews 235

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as beautiful and artistic. Many people highlight the outstanding service, noting the staff's professionalism, kindness, and helpfulness, both in-store and during the purchasing process. The delivery service is frequently commended for its efficiency, with items arriving on time, well-packaged, and in perfect condition, even for international shipments. Consumers are particularly satisfied with the careful packaging that ensures products arrive safely. While the vast majority of experiences are positive, some customers mentioned receiving a damaged item, though it was promptly replaced free of charge.

What people talk about most

Product

Customers had positive experiences with product quality and delivery. Many reviewers praised the impeccable... See more

Quality

Consumers consistently express delight with the quality of products. Many reviewers describe items as... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being kind,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the timely and fast delivery, with... See more

Service

Users describe positive interactions with service. Customers consistently praise the phenomenal and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful shop with a beautiful assortment. Staff were very helpful and willing to custom produce items that were no longer in stock. You definitely sensed the pride in their work. They also shippe... See more

Company replied

Rated 5 out of 5 stars

It might be special interest to get a hand painted table top made from volcano storm, but we received now our second one. Like the first one the one we now received is outstanding. Wonderful colour... See more

Company replied

Rated 5 out of 5 stars

We have purchased numerous items from these folks and had them sent to Puerto Rico and New York....everything they have done has been superb....workmanship, communication, shipping, etc. Thank you, A... See more

Company replied

Rated 5 out of 5 stars

The sales staff were so helpful when I was in the shop. I worked with two women who were, professional, kind, and patient. Your shop has many beautiful things! My antipasti set came well insulated a... See more

Company replied


Company details

  1. Pottery Store
  2. Ceramic Manufacturer
  3. Garden Furniture Shop
  4. Rustic Furniture Store

About Leoncini Italy

Written by the company

Descendants from one of the most important families of San Gimignano, the brothers Luciano and Daniele Leoncini offer with their products, the wisdom of the old ceramic masters, the experience of cutlery-masters and their competence in proposing their clients ancient decorations reproduced with great care and ability.
Leoncini offers its clients table tops and desks in volcanic stone or in ceramic all with precious handpainted decorations. The tables can be made according to shapes and sizes printed here (together with prices) and also, in our catalogue you can choose the pattern that you prefer or ask us to make a table following your own design and sizes or according to your needs.
In the shop in Via San Giovanni in San Gimignano, or on the online shop, in addition to the tables, you can also buy urn vases, italian hand painted pottery, italian ceramic tableware, garden furniture.
We are in San Gimignano, a medieval village in the heart of Tuscany, land of masters such as Giotto, Michelangelo and Leonardo Da Vinci, among enchanted hills covered with cypresses, olive groves and vineyards.
---
Discendenti da una delle più importanti famiglie della San Gimignano, i fratelli Luciano e Daniele Leoncini vi offrono con i loro prodotti la sapienza degli antichi maestri ceramisti, la manualità dei più esperti coltellinai e la loro competenza nel proporvi gli antichi decori riprodotti con grande cura e abilità.
Leoncini propone a tutti i suoi clienti i piani per tavoli e banconi realizzati in pietra vulcanica o ceramica con i preziosi decori fatti tutti interamente a mano. Potete scegliere il decoro che più vi piace oppure potete chiedercene uno tutto vostro nelle dimensioni indicate e a seconda delle vostre necessità.
Nel negozio di Via San Giovanni a San Gimignano, o sullo shop del sito online, oltre ai tavoli potete acquistare anche orci, ceramiche artistiche, ceramiche da tavola, arredo da giardino.
Siamo a San Gimignano, antica città medievale nel cuore della Toscana, terra di maestri come Giotto, Michelangelo e Leonardo Da vinci, tra colline incantate macchiate di cipressi, ulivi e rigogliosi vigneti.

Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

What a beautiful collection of Italian pottery. We had so many designs to choose from. Our purchase was pleasant and all staff was helpful. All of the pottery we had shipped arrived on time and in perfect condition.

May 25, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you for shopping with us and best wishes from Tuscany. Glad that all your items arrived in good conditions! Anna @ Leoncini srl

Rated 5 out of 5 stars

Our gorgeous basin!

This was one of many beautiful purchases we have made from Leoncini over the years, but the most unique. We could not be more pleased with our sink basin purchase. Anna was AMAZING! She was a huge help throughout the whole process and communication was exceptional. Our sink is absolutely GORGEOUS! We would give 100 stars if possible. THANK YOU!

May 25, 2024
Leoncini Italy logo

Reply from Leoncini Italy

A million thanks, Lisa! Yes, our artists did a great job! As usual! We do keep in touch. Anna @Leoncini srl

Rated 5 out of 5 stars

Wonderful products

Wonderful products, people. attitudes, talents. Could not praise them all enough!!!

May 25, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Thank you Paul and Marlene for shopping with us in all those years! A big ciao from Tuscany to Canada. Anna @Leoncini srl

Rated 5 out of 5 stars

Leoncini’s wonderful ceramics are not…

Leoncini’s wonderful ceramics are not only beautiful and well made, but the fact that they shipped to the USA and do such a fantastic job of packing makes buying them a great experience. When I need a ver special gift I always return to their online store.

March 30, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Hi Doug, thanks a lot! Looking forward to hearing from you in the nearest future :-)! Best wishes from all of us. Anna @Leoncini srl

Rated 5 out of 5 stars

I was very happy about the speed at…

I was very happy about the speed at which I received the package. The packaging was excellent and nothing was damaged.

I will definitely order more pieces from here.

March 30, 2024
Leoncini Italy logo

Reply from Leoncini Italy

A million thanks, Donna for shopping with us. Please, do keep in touch. Anna @ Leoncini srl

Rated 5 out of 5 stars

It was a pleasure doing business with…

It was a pleasure doing business with this company. Their artists and ceramics are of the highest quality. I have purchased many items from tables to small household decorations. I worked with Anna for all my purchases and she was outstanding. I will always buy from Leoncini!!

March 30, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Dearest Michelle, thanks for everything. Looking forward to hearing back from you in the future. Anna @Leoncini srl

Rated 5 out of 5 stars

My husband accidentally broke my olive…

My husband accidentally broke my olive oil jug and I emailed Anna if I could buy a new one. Anna was amazing, she took care me and within 3 weeks I had a new one on my doorstep. Thank you so much Anna!!!! You turned a bad situation into a wonderful one.

March 13, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Ciao Dianna, a million thanks for your feedback. Take good care and happy that all went well. See you back in Tuscany, some time. Anna @Leoncini srl

Rated 5 out of 5 stars

our new platter

Love our new platter. Came wrapped so protectively.

March 13, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Hi Michael, many thanks from all of us! Anna @Leoncini srl

Rated 5 out of 5 stars

Great

Easy experience and I was so happy we could order online! Beautiful as always. We bought one when we visited in 2019 but it had gotten broken so I was so very glad we could replace it. Thank you!

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Thanks a lot Annemarie. All the best from Italy. Anna @Leoncini srl

Rated 5 out of 5 stars

We bought 2 porcelain dogs from them…

We bought 2 porcelain dogs from them while vacationing in Italy. The craftsmanship is exquisite. And the way they crated it was superb. Anna was wonderful and very helpful.

January 3, 2024
Leoncini Italy logo

Reply from Leoncini Italy

Ciao Angela, thank you and BAU BAU!!! :-) Anna @Leoncini srl

Rated 5 out of 5 stars

Amazing products and delivery

Amazing quality of chairs and table. The items I got were packaged with care as I was worried because it is very delicate. Definitely will be ordering again soon. I would also like to thank them for sending me free mugs as a gift.

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Dear Mr. Al Remeithi, a million thanks for shopping with us. Because we were a bit late with the delivery, we sent a little gift. I hope all is OK and best wishes from Tuscany. You can still shop online at: www.leoncini-italy.com Anna @Leoncini srl

Rated 5 out of 5 stars

I love everything we ordered

I love everything we ordered. Some items were gifts and some were for me and everyone was impressed. The selection of products to choose from is impressive, as was the care taken in packaging and shipping the items. I'm already thinking about what I want to I order next!

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Thank you, Sharon. Until next time!

Rated 5 out of 5 stars

Beautiful Pottery and Great Service

We had accidentally broken a vinegar bottle from a set we purchased in the shop 15 years ago were so happy to be able to receive a replacement set to match the other items we have in the same pattern.

Anna was great about emailing along the way to keep us informed as to the status of our order. She also emailed when it was shipped and again to confirm delivery.

It was a pleasure dealing with Anna and we recommend Leoncini Italy to anyone looking for beautiful handmade pottery.

December 25, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Ciao Rebecca, a million thanks and thank you for your patience. See you in Tuscany some time. Anna @ Leoncini srl

Rated 5 out of 5 stars

Great experience

Great experience
Received our glasses rapidly and in perfect condition
Told our friends and they bought some also
It is our souvenir from San Gimignano
Thank you

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Ciao Yvan et merci!! Anna @ Leoncini srl

Rated 5 out of 5 stars

Bellissimo!

Gorgeous ceramics, attentive service , and the surprise of it all: our exquisite wall plate arrived in Florida almost before our plane landed! Grazie mille!

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Thank you Robert and Rita, untile next time! Anna @Leoncini srl

Rated 5 out of 5 stars

Absolutely perfect!

We wanted something special to remember our wonderful trip to Italy and decided to order a hand painted ceramic piece from Leoncini. The customer service was great and the item arrived within a few weeks in perfect condition. We are very happy!

December 27, 2023
Leoncini Italy logo

Reply from Leoncini Italy

Ciao Pattiann! Thanks a lot for shopping with us. Anna @Leoncini srl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look