Leo's Poké Vault Reviews 20

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Trading Card Store

Written by the company

Welcome to Leo's Poké Vault, a family-run store built on a shared love of Pokémon and Trading Card Games (TCGs)! Whether you’re a seasoned collector or just starting your TCG journey, we’re here to help you find the perfect cards, accessories, and supplies to enhance your collection and gameplay. At Leo’s Poké Vault, we’re more than just a store—we’re a father-and-son duo who turned our passion for Pokémon and TCGs into something special. What started as a fun bonding experience between Leo (the son) and Thomas (the dad) has blossomed into a family business that launched in November 2024. We’ve always shared a love for collecting, trading, and playing cards, and we’re excited to share that passion with others who are just as enthusiastic about the world of Pokémon and TCGs. As a family business, we believe in treating every customer like part of our extended family. Whether you’re looking for the latest Pokémon TCG sets, rare singles, or premium accessories, we’ve carefully curated our selection to offer you top-quality products at great prices. We pride ourselves on providing personalized service, expert advice, and creating a friendly and welcoming environment for everyone. Thomas and Leo personally oversee everything—from selecting our inventory to packing your orders with care. We want each transaction to feel special, and we’re committed to providing the kind of customer service that makes you feel like part of the Leo's Poké Vault family. Thank you for choosing Leo’s Poké Vault! We’re thrilled to have opened our doors in November 2024, and we look forward to being your trusted source for all things Pokémon and TCG. Whether you're collecting, battling, or just enjoying the world of cards with friends and family, we're excited to be part of your journey.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Poke Vault

Items are very good quality but I wished there was a bit more stock of some of the cards.

May 11, 2026
Rated 5 out of 5 stars

Absolutely wonderful place to buy from

Absolutely wonderful place to buy pokemon packs/cards from, incredibly helpful response when I had an issue with delivery and was super generous with their help. Will continue to support leos pokevault far into the future!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Nicely Packaged and Cheap

Nicely Packaged, came in time, and got some nice pulls! Also by far the cheapest Japanese cards I have come across so far! I will be buying from here again!

April 8, 2025
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you for your kind review. Glad to hear you got some nice pulls! We are looking forward to your next order.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, items were exactly as described, packaged securely and postage was fast. Come across the store by chance and will 100% be using this site again in the future.

February 22, 2025
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Glad that you have had such a positive experience. Enjoy your new collection and we look forward to seeing your future orders!

Rated 5 out of 5 stars

helpful and fast

had questions on an item before purchase, sent off the email late night and got a response first thing the next day, helpful and kind. Package arrived perfect and packed well. Will be buying again

February 3, 2025
Unprompted review
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you for your comments, Archie. I'm glad that we were able to answer your question. Good luck with your hits if you're planning to open! Please feel free to reach out anytime if you have further questions.

Rated 5 out of 5 stars

Amazing job with the cards

Amazing job with the cards, shipped well and secure.
Had a mix up with one of the cards but It was sorted on the same day they arrived!
Will continue to support :)

January 14, 2025
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Glad that we were able to rectify the mix-up quickly and to your satisfaction. We look forward to seeing your next order with us!

Rated 5 out of 5 stars

Great Shop!

First time shopping here! Did not disappoint. Only place I could find with a particular item in stock at the time. Order arrived quickly and packaged well. Many thanks!

December 31, 2024
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Glad you could find what you needed. We look forward to your next order!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great service.

January 6, 2025
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you Wisp, we appreciate your review!

Rated 5 out of 5 stars

Thoroughly recommended

Thoroughly recommended. Very quick dispatch, great quality cards, very well protected and packaged.

January 2, 2025
Leo's Poké Vault logo

Reply from Leo's Poké Vault

We appreciate the review matt! Thank you for your custom

Rated 5 out of 5 stars

Amazing first experience getting back into Pokemon

After thinking about getting back into Pokemon and purchasing just a single loose pack of Terastal Festival. I was very happy to receive such fast shipping in a secure envelope meaning the cards didn't bend in transit which i have experienced before. To then open my pack and see an SAR Jolteon was the icing on the cake for me.

Will be purchasing from here again in the future.

December 30, 2024
Unprompted review
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you so much, We are extremely jealous on your pull! Get that card in a top loader!

Rated 5 out of 5 stars

Good price

Good price, smooth delivery

December 12, 2024
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you for your order, M!

Rated 5 out of 5 stars

First time customer

First time customer, won't be the last.
Great service and got a great price

December 11, 2024
Leo's Poké Vault logo

Reply from Leo's Poké Vault

We really appreciate your business. Good luck with your pulls!

Rated 5 out of 5 stars

Excellent customer service and prompt…

Excellent customer service and prompt delivery! Will be using again

December 13, 2024
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Thank you for your review, wishing you good luck on your hits! Please let us know what you pull!

Rated 5 out of 5 stars

Booster box

First time using and did not disappoint great service fast delivery, would highly recommend.

December 13, 2024
Leo's Poké Vault logo

Reply from Leo's Poké Vault

Enjoy your Super Electric Breaker Box, Please let us know if you got any good hits!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look