Great customer service representatives, especially the gentleman named Mark, fast, efficient and very helpful. I like the bonuses but it takes you out of the jackpot winnings. The payouts ar... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Very good - had a withdrawl on pending for 7 days because I needed verify a new bank card. Would have been nice to get a notification that this was required rather than having to contact support. Othe... See more
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I’m the type of person who audits a site's security before even thinking about a deposit, and LeoVegas actually holds up. Honestly, their technical framework is solid—proper SSL encryption and an... See more
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Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
3.3
Average
7K reviews
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Reply from LeoVegas
Hi Tudor,
That's wonderful to hear! We're thrilled you had a superb experience with our service. Thank you for the kind words; we always aim to provide the best for our players.
Kind regards, LeoVegas
Reply from LeoVegas
Thank you for your feedback!
We’re glad to hear you had a decent experience overall. We understand that bonus offers can feel limited at times, and we’re always working to improve their value and variety. Your input is really helpful as we continue to enhance what we offer our players.
If you have any suggestions or need assistance, feel free to reach out anytime.
All the best, LeoVegas
Good site, great selection of games.
The site is good, they have a lot of games to play very good selection. A lot of exclusive games as well. The customer service is quick and top notch. The only issue I have is the withdrawal times, I have played on other sites where the withdrawal times are less than an hour. A lot of sites are making this move to quicker withdrawals which is good hopefully they follow suit.
April 11, 2026
Reply from LeoVegas
Thank you for sharing your feedback!
We’re glad to hear you are enjoying our variety of games and exclusive content, and that you have had a positive experience with our customer service team.
We also appreciate your comments regarding withdrawal times. We understand that faster withdrawals are important and we are continuously working to improve processing times where possible. Your feedback is valuable and will be shared with the team.
All the best, LeoVegas
Customer service was very helpful
April 11, 2026
Reply from LeoVegas
Thank you for your great feedback!
We’re glad to hear you had a positive experience with our customer service team. Providing helpful and supportive support is something we truly value, so it’s great to know we met your expectations.
If you ever need assistance in the future, our team is always here to help.
All the best, LeoVegas
Kylie is a very good employee
Kylie is a very good employee, incredibly patient, inspires confidence, and doesn't close the transaction until it's complete. I thank her very much.
April 10, 2026
Reply from LeoVegas
Hi Melis,
Thank you for your thoughtful feedback!
We’re happy to hear about your positive experience with Kylie. Her patience, dedication, and commitment to seeing every transaction through are qualities we truly value, and it’s wonderful to know they made a difference for you.
We’ll be sure to share your kind words with her, and if you ever need any assistance, please don’t hesitate to reach out.
All the best, LeoVegas
Trustworthy casino
Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
April 7, 2026
Reply from LeoVegas
Hi Kyle,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really glad to hear that you find our platform trustworthy and that our customer service has met your expectations. It’s also great to know you’ve had smooth payouts and are enjoying both the website and app design.
We appreciate your feedback regarding payout times as well, we’re always looking for ways to improve and make the experience even better.
If you ever need any assistance or have suggestions, feel free to reach out anytime.
All the best, LeoVegas
I wouldn't trust this site
I wouldn't trust this site
My opinion is this site is rigged
That's just what I think
Personally one of the worst I've tryed
My whole session didn't seem legit and some spins kept freezing
April 8, 2026
Unprompted review
Reply from LeoVegas
Hi George,
Thank you for taking the time to share your thoughts. We’re really sorry to hear that your experience left you feeling this way.
We take feedback like this seriously, especially when it comes to trust and fairness, as these are key priorities for us. Please be assured that we are fully licensed and regulated, and our priority is to ensure fairness across all aspects of the experience.
We’ve reached out to you via Trustpilot to gather a bit more information, as we’d really like to understand what led to this impression and look into it further for you.
Kind regards, LeoVegas
Fun games a pretty fast withdrawal
Fun games! Great customer service! Pretty fast withdrawal
April 9, 2026
Reply from LeoVegas
Hi Lucian,
Thank you for your fantastic review!
We’re really glad to hear you’re enjoying our website and that you found our withdrawals fast and smooth. It’s also great to know our customer service made a positive impression.
Providing a fun, seamless, and reliable experience is always our top priority. If you ever need any assistance or have suggestions, we’re always here for you.
All the best, LeoVegas
Reply from LeoVegas
Hi Kody,
Thank you for your great review!
We’re thrilled to hear you’re finding the platform smooth and easy to use. Providing a clear and seamless experience is exactly what we aim for.
We hope your experience at LeoVegas continues to be this enjoyable, and if you have any suggestions for us to improve, please don’t hesitate to let us know.
All the best, LeoVegas
A few minor things
Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit. And hopefully the sports betting will be set up soon enough, but all in all enjoyable.
April 7, 2026
Reply from LeoVegas
Hi Skylar,
Thank you for taking the time to share your feedback!
We appreciate your suggestions regarding withdrawal times and promotions. These are valuable insights, and we’ll be sure to pass them along to our team. We’re also happy to share that we’re currently working on launching sports betting soon.
It’s great to hear you’re enjoying your overall experience, and we hope to keep making it even better!
All the best, LeoVegas
Easy to transfer cash in and out of the…
Easy to transfer cash in and out of the account. Big selection of games.
April 6, 2026
Reply from LeoVegas
Hi Chris,
Thank you for your great feedback!
We're glad to hear you’re enjoying the smooth transfers and wide selection of games. Providing a seamless experience and plenty of choice is exactly what we aim for.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out.
All the best, LeoVegas
your customer service is terrible
your customer service is terrible. Never playing with you guys ever again
April 6, 2026
Reply from LeoVegas
Hi Samuel,
We’re really sorry to hear about your experience. This isn’t the level of service we aim to provide, and we completely understand how frustrating this must have been.
Your feedback is important to us, and we’d appreciate the opportunity to look into this further. If you’re open to it, please get in touch with our support team so we can address your concerns and work towards making things right.
Kind regards, LeoVegas
Reply from LeoVegas
Hi Mary,
Thank you so much for your kind feedback!
We’re really glad to hear that you’re happy with our customer service, that’s something we truly take pride in.
If you ever need any assistance or have suggestions for us, feel free to reach out anytime.
All the best, LeoVegas
Reply from LeoVegas
Hi Harry,
Thank you for your great feedback!
We’re really glad to hear that you’re enjoying your experience and finding the platform easy to use.
If you ever need any assistance or have suggestions to share, feel free to reach out anytime, we’re always happy to help.
Kind regards, LeoVegas
simple fast and staight forward
April 4, 2026
Reply from LeoVegas
Hi John,
Thank you for your kind feedback!
We’re really pleased to hear that you found the experience simple, fast, and straightforward, that’s exactly what we aim for.
If you ever need any assistance or have suggestions for us to improve even further, feel free to reach out anytime.
All the best, LeoVegas
Easy to use deposit/withdrawals
Easy to use deposit/withdrawals
Love the multitude of jackpots
March 25, 2026
Reply from LeoVegas
Hi Jemmel,
Thank you so much for your great feedback!
We’re delighted to hear that you find our deposit and withdrawal process easy to use, and that you’re enjoying the wide variety of jackpots available.
If you ever need any help or have suggestions for us, feel free to reach out anytime, we’re always happy to assist.
Best regards, LeoVegas
Maneuvering experience
Getting to information and games were very straightforward and easy
April 3, 2026
Reply from LeoVegas
Hi Joseph,
Thank you so much for your feedback!
We’re really happy to hear that you found it easy to navigate and access the information and games. That’s exactly the experience we aim to provide.
If you ever need any assistance or have suggestions for us, feel free to reach out anytime.
All the best, LeoVegas
Reply from LeoVegas
Hi Carson,
Thank you so much for your kind words!
We’re really glad to hear you had an awesome experience with our service.
If there’s ever anything you need or any suggestions you’d like to share, feel free to reach out, we’re always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Patrick,
Thank you so much for your kind words!
We’re delighted to hear that you’re enjoying your experience and that we’ve been your go-to online casino. Feedback like this truly means a lot to us.
If there’s ever anything we can assist you with or improve further, please don’t hesitate to reach out.
All the best, LeoVegas
As long time member have to say
As long time member have to say, well working lobbys and platform, fast payment.
Still waiting on big one 🙈😂
April 2, 2026
Reply from LeoVegas
Hi Alexandre,
Thank you for your feedback and for being a long-time member!
We’re glad to hear that you find our lobbies and platform reliable, and that our payments are fast.
We appreciate your continued support and hope your next experience with us brings something extra special.
All the best, LeoVegas
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