LeoVegas Nederland Reviews 

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Rhenee,

Your enthusiastic feedback is greatly appreciated! We are delighted to learn that you enjoy our diverse range of games and the wide choice we offer so much.

Moreover, it is great to hear that the speed of our payouts is so appreciated, as we fully realise that an enjoyable gaming experience and quick access to your winnings are crucial for your satisfaction.

Therefore, we remain unrelentingly committed to maintaining and continuously optimising this high standard of quality to ensure that you always have a worry-free and enjoyable time on our platform.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Swen,

Thank you very much for your positive feedback and your appreciation! We are delighted to hear that you had fun and plan to return for more entertainment.

We continually strive to provide a fun and engaging environment for all our players. We remain committed to providing you with an excellent and enjoyable experience on every visit.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Braak,

Your enthusiastic feedback and strong recommendation are greatly appreciated! We are delighted to learn that our extensive game offerings, efficient payouts and attractive promotions and bonuses resonate so positively with you.

We understand that these elements are crucial for a superior and enjoyable online experience, which is why we are unrelentingly committed to not only maintaining, but also continuously exceeding these high quality standards.

Our goal remains to always provide you with the best possible gaming experience.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Jesse,

Thank you very much for your feedback. We understand your frustration with the bonus terms and the level of wagering requirements. We are sorry to hear that our bonuses and associated conditions did not meet your expectations.

We strive to strike a balance between attractive offers and the sustainability of our platform, while also taking into account responsible gaming and applicable regulations, and we always try to be as transparent as possible about terms and conditions.

Your input is valuable and helps us to continuously evaluate and improve our promotions so that we can continue to provide a fair and enjoyable experience.

Please be aware that I have sent you an internal request via Trustpilot so that I can contact you directly and address your concerns.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Anjon,

Thank you very much for your positive feedback! We are extremely happy to hear that you enjoy playing and find our games to be great.

We continually strive to provide a broad and entertaining range of games to meet your expectations.

We will continue our efforts to maintain and even improve this high standard, so that you always have a fun and engaging experience.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Ve,

Thank you very much for your feedback! We are delighted to hear that you experience our games as “great”. We fully understand that you would like to see more bonuses and appreciate your suggestion. It is our goal to make your gaming experience as attractive and rewarding as possible.

We are constantly evaluating and optimising our bonus offerings. In doing so, we look for the right balance between generosity for our players and the necessary compliance with applicable regulations so that we can continue to offer a sustainable and fair platform.

You can rest assured that we remain committed to ensuring an excellent gaming experience, complete with valuable and enjoyable promotions that contribute to your enjoyment of playing.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 23, 2025

Dear Danny,

Thank you very much for your positive feedback! We are extremely happy to hear that you are so satisfied with our bonuses.

We understand how important attractive bonuses are for an enjoyable and valuable gaming experience. We will continue our efforts to maintain and even improve this high standard.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

Jun 20, 2025

Dear Lilaiza,

Thank you very much for your positive feedback! We understand how crucial speed and fairness are for a reliable and enjoyable gaming experience.

We are constantly committed to making our processes as efficient as possible and ensuring the integrity of our platform, so you can always play with us with confidence.

We remain committed to maintaining these high standards, so you can always expect fast and fair service from us.

Kind regards
LeoVegas,

Reply from LeoVegas Nederland

May 23, 2025

Dear Mike,

I understand your frustration with your recent customer support experience. I am truly sorry to hear that you feel your time was wasted and that you believe the site is a scam. We are taking immediate action to investigate this issue and improve our customer support training.

We are committed to providing a positive and trustworthy experience for all our users. Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.

Kind regards LeoVegas,

Reply from LeoVegas Nederland

Feb 21, 2025

Dear Walid,

We are very sorry to hear that you are having issues with LeoVegas.es and that you haven't received your winnings. We understand how frustrating this must be for you, especially after such a significant win.

Please be aware that we have sent you an internal request via Trustpilot so we can potentially contact you directly and guide you to the appropriate channels to resolve your issue.

Team Leovegas NL

Reply from LeoVegas Nederland

Jan 31, 2025

Beste Rolex,

We vinden het heel erg te horen dat je deze negatieve ervaring hebt gehad met ons platform, Het spijt ons te horen over de sluiting van je account na het winnen en de problemen die je ervaart met de beperkingen die zijn opgelegd.

We begrijpen hoe frustrerend dit is, vooral gezien de tijd en het geld die je hebt geïnvesteerd. Eerlijk spel en een goede klantenservice zijn onze topprioriteiten.

Wees u ervan bewust dat ik u een intern verzoek heb gestuurd via Trustpilot zodat ik rechtstreeks contact met u kan opnemen en uw problemen kan behandelen.

Team LeoVegas.

Reply from LeoVegas Nederland

Nov 6, 2024

Beste Layth,

We begrijpen uw frustratie en teleurstelling met LeoVegas. Het spijt ons te horen dat u ontevreden bent over uw ervaringen en het gevoel heeft dat het "scam" is.

We nemen dit soort feedback serieus en willen graag meer te weten komen over uw specifieke situatie.

Ons team kan uw ervaringen beter onderzoeken als u meer details deelt.

We willen benadrukken dat eerlijkheid en transparantie voor ons topprioriteit hebben.

Wees u ervan bewust dat ik u een intern verzoek heb gestuurd via Trustpilot zodat ik rechtstreeks contact met u kan opnemen en uw problemen kan behandelen.

Team LeoVegas.

Reply from LeoVegas Nederland

Updated May 20, 2024

Thank you for your feedback, and we are really sorry that your experience at Leovegas didn’t match your expectations. We would love to know why so that we can improve and deliver a better experience next time. Please contact our support team via live chat so we can investigate further.
Kind regards, Leovegas

Reply from LeoVegas Nederland

Nov 9, 2023

Hi Adrian,

Thank you for your message, and we’re really sorry to hear that you feel like we don't play fair.

We want to assure you that we are a fully licensed online casino and follow very strict regulations to ensure fairness to everyone at LeoVegas.

All of the games on our site are regulated by the gaming licenses we hold and are operated by random number generators - meaning that every outcome of every round is completely random.

All of the games are also provided by different game providers and this means you have the same chance to win at LeoVegas as you do on any other gaming site. We are unable to control the outcome of the games, and we feel that this is a good thing as it means everyone has the same chance of winning!

We hope this helps, and again, thank you for reaching out to us.

Kind regards, LeoVegas