While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience was excellent! I bought four of these jars at a vide grenier and liked them so much that I had my husband order more. I do not use them for jam but use them everyday to put leftover food... See more

Rated 5 out of 5 stars

I’ve had two of the jars for years, I’ve given them plenty of use, so I wanted to buy more from the official shop. I bought two 6 packs, one 500ml and one 1l. The delivery was a bit delayed because th... See more

Company replied

Rated 1 out of 5 stars

I purchased over ten of these jars, to begin with they were great but then after opening and closing them often, the glass rim where the metal ring for the lid closer sits began to crack and splinter,... See more

Rated 5 out of 5 stars

I enjoy using your bocaux and their forms. The products arrived well packed; the design of the packaging and the branding reassuring.

Company details

  1. Modern French Restaurant

Written by the company

Le Parfait a vu le jour au début des années 30 à Reims aux Verreries mécaniques champenoises, VMC. Avec une fabrication d’une fiabilité constante et des produits qui ont su se renouveler et s’adapter aux nouvelles envies et aux besoins des consommateurs, Le Parfait a traversé tout le 20ème siècle. La marque veillera à être présente partout dans les épiceries et les drogueries françaises, ce qui contribuera à la rendre incontournable ! Le Parfait malgré son grand âge est plus que jamais dans l’air du temps ! Si les bocaux Le Parfait ont autant de succès, c’est qu’ils répondent à toutes les envies du moment : Manger sain et naturel Respecter les saisons pour profiter des produits au meilleur moment et au meilleur prix Limiter le gaspillage Faire des économies Le plaisir de faire soi-même Favoriser un certain art de vivre à la française Depuis quelques années, les produits le parfait sont fabriqués à Puy-Guillaume, petite commune de 3000 habitants en plein cœur de l’Auvergne. Les bocaux Le Parfait se prêtent aussi à tous les détournements. Ils font partie de la culture Française si bien qu’on les retrouve très souvent transformés en vase, en lampe, en bocal à bonbons ou encore en terrarium. Ils laissent exprimer la créativité de chacun!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Glass breaks off around lid when opening and closing

I purchased over ten of these jars, to begin with they were great but then after opening and closing them often, the glass rim where the metal ring for the lid closer sits began to crack and splinter, now, every time I open and close the jars, a piece of glass breaks off and sometimes ends up inside the jar with the contents. I also own another brand of these jars (Kilna) and I have never experienced this problem with them so will now replace my le parfait jars with Kilna jars as they seem much higher quality.

April 17, 2026
Unprompted review
Rated 2 out of 5 stars

dysfunctional web

Although, the product is of a decent quality, it's half-impossible to order. The website is slow, it freezes all the time, and when you finish the order and pay, you still don't know where it's going to be delivered. There is only one type of delivery available - relay pick up point - but which one, and when!!! That remains to be found out. But where??? This is so amateurish.

August 18, 2025
Unprompted review
Le Parfait logo

Reply from Le Parfait

Dear Sir,

Thank you for your order.

I am sorry to hear that you encountered difficulties placing your order. However, our website has been completely redesigned for faster and easier use.

I will forward your comments to our IT department.

I can see that your order has been confirmed and shipped.

Please do not hesitate to contact me if you have any further questions.

Have a nice day.
Alexandra

Rated 1 out of 5 stars

Very dissatisfied

I’ve ordered Le Parfait as a present for my family member mi-November 2024. The shipment was not delivered (I was at home and waiting for it) and without warning returned to Le Parfait.

Client’s service at the beginning was very friendly and I promised to send the order back as soon as they will get it. BUT I never heard from them back since.
5 mails without answering and phone not working.

No reimburse neither.

January 24, 2025
Unprompted review
Le Parfait logo

Reply from Le Parfait

Dear MRS TERLEZ

Thanks for this feedback.
Unfortunately, the Belgian Post Office tried to deliver your parcel a first time without success. Your parcel has now been returned to us.
We did everything we could to send it back to you free of charge, but once again there was a problem with your address.

A 3rd parcel left this week and we hope you'll be able to pick up your order.

I remain at your disposal. Regards. Alexandra

Rated 3 out of 5 stars

no response

update 28/01: shipment is on the way. If communication would be a bit more reactive, it would be better.

old:
Sorry but no more than 1 star for me. Didn't receive the goods. SAV somehow reactive in the beginnen when I was asking what the status of the delivery was. Afterwards plain dead. No reaction. I consider to put our lawyer on the case. @leparfait What a pitty

January 23, 2025
Unprompted review
Le Parfait logo

Reply from Le Parfait

Hi

I am so desapointed to read your feedback. I guessed we found the solution together so a new parcel has left already.

Hope you will receive it as faster as possible.

I remain at your disposal
Regards
Alexandra

Rated 2 out of 5 stars

The product arrived damaged

The product arrived damaged, the discount code given by customer service does not work, the metal parts of the product smell strangely (I'm sure cheap metal will rust on its own over time), in general, I was not satisfied and I received no response after my complaints.

January 2, 2025
Le Parfait logo

Reply from Le Parfait

Hi

Thanks for your feedback.
Sorry, but I never received any claim from you. Could you send me back your mail to commande@leparfait.com.
I will offer a compensation.

Regards,

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent! I bought four of these jars at a vide grenier and liked them so much that I had my husband order more. I do not use them for jam but use them everyday to put leftover food or anything that will free up space in my refrigerator. They should remarket these for food storage as they have received unfavourable reviews for jam making.

May 14, 2024
Rated 5 out of 5 stars

Parfait

Parfait , ☺️👍

April 17, 2024
Le Parfait logo

Reply from Le Parfait

Madame CREPY
Merci pour ce retour très positif!

A très bientot chez Le Parfait :)

Rated 5 out of 5 stars

I am using the jars for storing dry…

I am using the jars for storing dry foods like flour etc. with all the coloured lids they look beautiful.

February 28, 2024
Le Parfait logo

Reply from Le Parfait

Hi!
Thanks for this feedback!
We love COLOR VIS jars too!

Rated 5 out of 5 stars

Great product, hiccup with delivery

I’ve had two of the jars for years, I’ve given them plenty of use, so I wanted to buy more from the official shop. I bought two 6 packs, one 500ml and one 1l. The delivery was a bit delayed because there was some information missing from the address and nobody contacted me to let me know/ask (I’m not sure if that could be improved as this was the delivery company?) but it was packaged with a lot of care and nothing was broken (my first fear when ordering glass online). The products are superb, definitely worth the money, and I would repurchase again.

January 24, 2024
Le Parfait logo

Reply from Le Parfait

Hi!
Thanks for this feedback :-)
We did not have the information about the missing address information sorry! Pleased to know you have well received your order now :-)
Have a nice day!

Rated 5 out of 5 stars

Tout a passer Très bien

Tout a passer Très bien , arrived on time, haven’t used it yet

January 22, 2024
Le Parfait logo

Reply from Le Parfait

Hi!
Thanks for your feedback :-)
Let us know...
Regards,
LE PARFAIT

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look