leparfumier.com Reviews 664

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love the selection and the order I placed was better than I expected as it was a sealed vintage Caron (was expecting open box). Thanks. However, I struggle to use their chat system as no one respond... See more

Rated 1 out of 5 stars

I received the product but wanted to return it because it smells nothing like the old product I used to buy. I contacted their support team to which they replied asking why. After I provided my reason... See more

Rated 5 out of 5 stars

First-time purchase from Le Parfumier; bought a bottle of 50ml Narciso Rodriguez For Him EDT. Great price, authentic, and lots of vintage/rare fragrances. Very happy with my purchase and will definite... See more

Company replied

Rated 5 out of 5 stars

Full marks! Excellent service, fast shipping, great selection (of vintage, too.) I have only good things to say. I’ll be doing business with Le Parfumier again. Christian S. Mississauga, ON

Company replied

Company details

  1. Perfume Store

Information provided by various external sources

Le Parfumier has a Large Inventory of Authentic Signature Perfumes. Visit Us To See our Promotions on our Largest Selection of New and Rare Fragrances.


Contact info

3.6

Average

TrustScore 3.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received my order

I never received my order.

Very disappointed, payed a lot of money for the secure sending but never received it

July 21, 2021
leparfumier.com logo

Reply from leparfumier.com

Hello Chris,
I am sorry to hear that you have not received your order yet. After looking at your UPS tracking number, your order is in the UPS warehouse in Belgium and is being sorted out. Due to the increase in parcels all transport companies have been experiencing, there can be some delays in the delivery of some packages. UPS in Belgium is experiencing some delays in the delivery of their parcels. Feel free to email us if you have any questions, we are always there to help. I will keep an eye on your parcel in the meantime.

Rated 5 out of 5 stars

Excellent service

Excellent service, parcel arrived on time and professionally wrapped along with a few nice samples. I would highly recommend Leparfumier.com for any of your hard to find perfume/fragrance needs.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service in the game!

I placed a large order and one of the bottles had some evap happening. They tested tge fragrence to make sure it was still in tact and then emailed me to offer me 20% off. When i didnt respond to the email in time they called me. You dont find this level of customer service now a days. Great family great fragrences all properly stored. No surprises and i have about ten more bottles on my wish list from leparfumier!

June 30, 2021
Rated 1 out of 5 stars

The reason for the bad review is that I…

The reason for the bad review is that I ordered twice the Azzaro deodorant stick, two at a time (so a total of four), about three months between orders, and I received them old and dry (basically expired). When they are sitting on the shelf for long time, even if sealed, the alcohol start to evaporate and the stick start to shrink. It also changes color.
Now that the Mall will reopen I'll go by fresh ones. Till then I have to wet them to apply them and of course they are not efficient any more. So, sorry but I will no longer by from you again.

June 27, 2021
leparfumier.com logo

Reply from leparfumier.com

Hello Tudor,
I am sorry to hear that you aren't happy with your purchase. I do wish you would have contacted us prior to leaving us the review. The Azzaro Deodorants you received are 100% new and we received them directly from the distributors which we are authorized dealers to sell. It is definitely possible that the texture is different than what you are used to. Azzaro, up until a year ago was distributed by Clarins. The brand was then bought out by L'Oreal who has taken over the production of the brand. When a company changes hands, companies have to reformulate a product using the ingredients that are available to them in their production plants. They try their best to keep the products as similar as possible but it often happens that there are noticeable differences with their product, especially when it is a product that you have been using for so long and expect a certain scent or texture. Unfortunately, this is the current version of the Azzaro deodorant stick so whether you buy it from us or elsewhere, you will feel the same way about the product. There is that small .01% chance that there was a defect while the product was being produced. Please email us to send us pictures of the deodorant and we can look into this further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look