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See what reviewers are saying

Rated 5 out of 5 stars

The dress was a little small in the bust area I contacted Lerelo they were awesome... quickly sending the replacement.. they have great products well made and pretty much girlfriend loves them... this... See more

Rated 1 out of 5 stars

This website store is a total scam.. Don't buy anything. They take your money and nothing... They actually double charged me. Same story.. I order, they send confirmation of order and then item has... See more

Rated 4 out of 5 stars

Ordered 7 garments I am really happy with the vintage long sleeve white top and ecstatic with the V neck red crossover long sleeve top, will go with long flared linen white pants. The white vin... See more

Rated 5 out of 5 stars

Package arrived safely. Lovely clothing. Beautiful fabrics, high quality workmanship, nice packaging. The clothing runs to the small size so I’m selective in the styles I buy. I love the no waist summ... See more

3.5

Average

TrustScore 3.5 out of 5

216 reviews

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Rated 2 out of 5 stars

An overall disappointment

The items I received were not true to the photos of items I ordered. The fabric is absolutely rubbish. Not linen or cotton as advertised. A photo of a knitted jumper turns out to be some horrible fabric sewn to look like a jumper. Terrible. Reminds me of why I should not shop online.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

my cc has been comprised since my order…

my cc has been comprised since my order was placed with Lorelo - i recieved a call from the fraud department that there is suspicious charges of 197.41 that have been charged - this has only become an issue since buying from them. ALso their clothing is poor quality - read the other reviews!!!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a farce!

This company is a farce!! Save your money. I ordered one dress and received and was charged for two. When ordering it says Canadian dollars, nope checking out its US funds which is another 30 per cent ! I received the dresses don’t like them and immediately contacted them to start the refund process - the response was we can refund you 7.00 dollars, and you keep the dresses. I said no I don’t like your product and I expect a refund , they then offered me 24.00 dollars and I pay to ship them back to Dubai ! I again declined and told them I expect a full refund ! I was charged over 130 dollars for the dresses , I don’t want a refund of 7 dollars or 24 dollars I want my money back in full !! Do not trust them or order from them . The dress x2 is the green leafy one , it’s poor quality and made cheaply ! And their claim of a fast and easy refund policy is non existent
They don’t even deserve 1 star, a 0 is more in align

If you read about the company they falsely claim that they have warehouses in the USA , Canada and the UK clearly that’s a lie as they ask you return the product to Dubai !!

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

So happy I ordered

So happy I ordered! I received my shipment in about 3 weeks and everything fit true to size! I’ve gotten so many compliments on my tops and can’t wait to wear the dress this summer! I’ll definitely order again. 😁

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Accidently ordered 2 of the same dress…

Accidently ordered 2 of the same dress when I asked to return it they offered me $6 refund and I pay the shipping to Dubai. After 3 emails demanding a refund, they offered me $20.00 but I pay shipping.
THIS WAS THEIR EMAIL TO ME.
Dear customer:

USD$20 is our best offer as compensation, can you keep it? If not, please return items to follow address, thanks
This is the return address:No 47, 107 Sheikh Zayed Rd - Dubai - UAE +852 81990571
Please send tracking number to us after you return it, we will full refund after receive return package.
--
Best regards

Lerelo 24/7 Service Team

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

I should have checked reviews before I…

I should have checked reviews before I ordered but they advertise a 30 day return policy in large text on their web-site. As soon as I felt the weight of the package I knew it was going to be disappointing. The dress looked nothing like the picture or description. The colour was completely different and it was so thin you could see through it. I contacted them immediately to get a return label. Instead I got an offer for a $7 refund on a $53 dress. They said I didn’t have to return the dress but I would never wear it. I refused the offer.

May 10, 2024
Unprompted review

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