Purchased a tender leaf store in January. Thought it would be delivered within 48h. However it got stuck at customs in UK when we were on 3 week vacation and returned to les jouets en bois on 10 March... See more
Company replied
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See what reviewers are saying
Everything i have ordered: 3 puzzles and 1 chariot (for my baby to learn how walk) was of hight quality. Speedy delivery and good customer service.
Ordered a bunch of toys on December 24 (€250+), delivery to Lithuania. The emails I received said "do not respond to this email". The tracking number was lined to a local (on their own computer) addre... See more
Awful site, completely outdated, not optimised. Boats from the brand we ordered were both damaged, finishing very average. Not going back.
Company replied
Company details
Written by the company
Boutique spécialisée de vente en ligne.
Contact info
France
- lesjouetsenbois.com
2.3
Poor
3K reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Full satisfaction
Beautiful wooden toy arived in perfect condition. Excellent service
I am sure it will bring a lot of joy
October 11, 2016
Unprompted review
Excellent service ! :)
Thank you so much for excellent service, much appreciated,
September 22, 2016
Unprompted review
Une commande de 3 jouets VILAC
Un traitement efficace, une livraison rapide et bien conditionnée. Un seul point négatif est la mention "fabriqué en France" sur un article au final fabriqué en Chine.
July 17, 2016
Unprompted review
I am sorry I don't know enough French to be able to write this in your lovely language, but the service was wonderful.
The toys are beautful and I can see that they will last a lifetime. They are wonderful quality, and I couldn't have asked for better service. They arrived quickly and safely. Many thanks for your help.
October 19, 2014
Unprompted review
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