Everything went great and the package arrived within 2-3 days, sooner then expected. Love both the quality and the service!
Company replied
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See what reviewers are saying
I ordered jewelry and I am super happy with it. Beautiful and nice … I had a little problem with one earring and after contacting the team I got a new one, thanks again. Super customer service as well... See more
Company replied
Very fast delivery and excellent item! Rebuying the same necklace i got 3 years ago from a friend❤️
Company replied
Good product quality, fast shipping ! Exchange in store with a great customer service !!
Company replied
Company details
Written by the company
Les Soeurs is a Belgian fashion label by sisters Clio, Kay & Jules. They create the latest musthaves and perfect basics for women to feel good in.
Contact info
Bergstraat 38A, 3945, Ham, Belgium
- +32 13 30 99 73
- info@lessoeurs.be
- lessoeurs.be
SPRING SUMMER 26
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Foundation op de trui
July 8, 2021
Reply from Les Soeurs
Hi Caroline, oh wat jammer! Dat zal er door het passen zijn opgekomen, onze excuses alvast voor het ongemak! Is de vlek er uit? Indien niet, mag je dit altijd laten weten via info@lessoeurs.be. Fijne dag, Team Les Soeurs
Super!!!👍🏻
April 16, 2021
Reply from Les Soeurs
Hi Diana, bedankt voor je beoordeling! Fijn om te horen dat we er een happy customer bij hebben :)! Fijne dag, Team Les Soeurs.
Super service !
April 3, 2021
Reply from Les Soeurs
Hi Nicolette, bedankt voor je beoordeling! Super om te horen dat je zo tevreden bent van onze service :). Fijne dag, Team Les Soeurs.
Super service!
March 12, 2021
Reply from Les Soeurs
Hi Rinus, bedankt voor je beoordeling! Super om te horen dat je zo tevreden bent :). Fijne dag, Team Les Soeurs.
Unfortunately the jewellery is very poor quality
I really wanted to love it. And I did but for a very short time. I ordered a necklace and 2 earrings. The closing on the necklace didn't work well since I first laid my eyes (and hands on it). But I didn't want to send it back because I really liked the look (styling) of it. I lost the necklace on a walk in the park the day after...I also already lost one of two earrings. I am not the person that looses everything. But if the closing on the jewellery is poor quality and not working as it should, well...it's not difficult to loose it. Funny enough, I never lost a piece of jewellery before. It happened first time and I lost two pieces on the same day. So styling is great but the quality unfortunately I cannot recommend.
Dear Les Soeurs, thank you for getting back to me and reimbursing my money for the necklace. A lot of other customers reported that problem so I wasn't just clumsy. Sadly for me, a lot of other customers didn't report a problem with earrings so that's on me. I was clumsy, thankfully I lost just one and the other one I still have ;-)
March 5, 2021
Reply from Les Soeurs
Hi Karolina, we are sorry to read that your beloved items did not turn out the way they should. We think it could be a production error because our closure systems are of a decent quality normally. Please drop us a note on info@lessoeurs.be so we can solve this matter for you :). Have a nice day, Team Les Soeurs.
Top service!
February 28, 2021
Reply from Les Soeurs
Hi Pauline, bedankt voor je feedback! Super dat je zo enthousiast bent over onze service :).
Fijne dag, Team Les Soeurs.
Present!
My sister was very happy with the gift she received from Les Soeurs. She lives abroad but within a few days her gift was delivered and beautifuly wrapped up! Thank you!
February 8, 2021
Reply from Les Soeurs
Hi Elise, thank you for your feedback. We are glad to hear that your sister was so happy with her gift :)! Have a nice day, Team Les Soeurs.
Aanrader! Must visit shop and brand.
Een fantastisch team, geweldige kleding-, juweel- en interieurstukken met veel smaak en zorg ontworpen en uitgekozen door de 3 charmante Hendrickx-zussen. Altijd met veel liefde begeleid en geserviced. You’ll love them when you meet them.
Bezoek 1 van de winkels of surf naar hun online shop and share the love!
January 11, 2021
Unprompted review
Reply from Les Soeurs
Hi Dilek, bedankt voor je beoordeling! Het is onze full-time passie voor mode en sieraden, die de nieuwste mode-musthaves voor jou verzamelen :). Fijne dag, Team Les Soeurs.
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