Le Tanneur Reviews 8,007

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I loved my experience buying this bag from this website. The quality of the bag, the way it arrived, the packaging, and the fact that it arrived right on time were all amazing. Everything about the e... See more

Rated 5 out of 5 stars

As a USA customer, I have been supremely impressed with the shipping time on every single item I have ordered. The communication and shipping status was outstanding and informative. Easy ordering h... See more

Rated 5 out of 5 stars

I purchased a beautiful bag from Le Tanneur. The quality of the bag far exceeds the price. This will not be my only purchase from Le Tanneur.

Rated 5 out of 5 stars

I ordered a Madeleine bag from Le Tanneur, after having researched extensively, and the bag is indeed scrumptious. Gorgeous leather, beautiful design and exquisite details. The shopping experience was... See more

Company details

  1. Luggage Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Leather Goods Supplier

About Le Tanneur

Written by the company

Depuis 1898, Le Tanneur imagine, dessine et fabrique des sacs et des accessoires nobles et essentiels qui traversent le temps, sans prendre une ride.

À toutes les femmes et les hommes revendiquant une allure intemporelle, Le Tanneur propose une large collection de maroquinerie à porter au quotidien et aimer toute une vie.

Written by the company

Master leather artisan since 1898

French Savoir-faire since 1898

French Savoir-faire since 1898

Maître-Maroquinier since 1898

Since 1898, we have been dreaming up, designing, and crafting premium and essential bags and accessories that have stood the test of the years with their truly timeless design.

The story of Le Tanneur begins right in the middle of an optimistic and carefree Belle Époque (late 1800s). From its very beginnings, it has been inspired by the French style of living and has always remained true to its founding principles and primary ambition:

"Embodying French elegance and passing down our love of well-crafted materials and fine leatherwork."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Broken buckle

The product I received had a broken buckle. I requested a replacement, but was advised I can send back for a refund and purchase again. I’m still deciding whether I will do so. My experience with customer service otherwise was very good as they were very professional and addressed my issue promptly.

October 29, 2025
Le Tanneur logo

Reply from Le Tanneur

Dear Azadeh,

Thank you for your review of your experience at La Maison Le Tanneur.

We are sorry to hear about the situation with your product, but delighted to know that our customer service team was able to provide you with a quick and professional solution. Your satisfaction remains our priority.

We hope that this inconvenience will not dampen your interest in our beautiful products.

We wish you a wonderful day and hope to see you again soon on our website and in our network of Le Tanneur stores.

Kindest regards,
Le Tanneur team

Rated 5 out of 5 stars

Lovely!!

Order was extreamely easy and delivery was fast and efficient. The bag came carefully packaged and the quality is amazing! All and all happy with my purchase.

October 10, 2025
Rated 5 out of 5 stars

Amazing briefcase

Amazing briefcase. As usual, amazing craftsmanship, the model I picked is practical and smart, but still completely aesthetic. It was a gift for my husband; he is in love.

July 21, 2025
Rated 2 out of 5 stars

Too many fees for delivery and sending…

Too many fees for delivery and sending back really really expensive

October 1, 2025
Le Tanneur logo

Reply from Le Tanneur

Hello Dean,

Thank you for your feedback regarding your experience at La Maison Le Tanneur.

We take note of your comment regarding delivery and return fees. We value your feedback and use it to continually improve our services.

We hope that this inconvenience has not tarnished your interest in our beautiful products.

We wish you an excellent day and hope to see you soon on our website and in our network of Le Tanneur boutiques.

Kindest regards,
Le Tanneur team

Rated 5 out of 5 stars

Fast and top quality

I received my order very quickly. The package was very beautiful. I’m very satisfied and definitely will order another bag, as I love this brand a lot.

September 22, 2025
Rated 1 out of 5 stars

I will never buy again!

This is second purse this year that I have bought from this company. I spent over $1000 on the last one. The first time I used the bag, the zipper pull came off. When the company would not offer to help, I repaired it myself. But seriously, over $1000 for a bag, and horrible customer service.

September 20, 2025
Unprompted review
Le Tanneur logo

Reply from Le Tanneur

Hello April,

Thank you for your review of your experience at La Maison Le Tanneur.

We regret this exceptional situation and apologize for the inconvenience, which is not representative of our beautiful Maison.

To this end, we have contacted our customer service department to take stock of the situation.

They have confirmed that they have found a solution for your situation, and have offered to return your item for a refund.

We hope this inconvenience has not tarnished your interest in our beautiful products.

We wish you an excellent day and hope to see you soon on our website and in our network of Le Tanneur boutiques.

Kindest regards,
Le Tanneur team

Rated 5 out of 5 stars

Just what i was looking for

Just what i was looking for. A very convenient small wallet and high quality . It replace my previous one that i had for more than 12 years

September 16, 2025

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