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LetsExchange.io Reviews 

604
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This platform is among my top 3 swap sites. Great service, extremely good customer support, they’re there always and solve issues almost instantly. Highly recommend!

Company replied

Rated 5 out of 5 stars

I only write reviews when necessary! Contrary to most other semi-decentralized "swap-services" this one actually works, and does not instantly try to scam you with fake AML concerns and insane KY... See more

Company replied

Rated 5 out of 5 stars

Gotta say these guys really excel as XMR-swappers - with good rates and middlish execution-times as per Trocador - and THEN they warn they may await 150 confirmations - but actually complete the swap... See more

Company replied

Rated 5 out of 5 stars

Very professional. An example for the industry. When there are issues they are resolved instantly. Fully transparent with customers, no fund freezing for made up reasons. Everything you could hope for... See more

Company replied

Company details

  1. Currency Exchange Service
  2. also in
  3. Alternative Financial Service
  4. Cryptocurrency Service
  5. Finance Broker
  6. Money Transfer Service
  7. Non-Bank Financial Service

Written by the company

LetsExchange ceased operations on October 1, 2026.

Written by the company

Swap thousands of crypto assets
Choose from 6,000+ cryptocurrencies across 300+ blockchain networks – from BTC and ETH to niche tokens.
Move crypto across networks
Swap assets between supported blockchain networks, including stablecoins such as USDT and USDC, in one cross-chain flow.
Know what you’re getting
Lock in a fixed rate and know the amount you’ll receive before you swap.
Get more from your swap
LetsExchange checks multiple swap providers to help you get a competitive swap result.
Buy crypto with fiat
Use cards and other supported payment methods to buy crypto through trusted payment providers.
Turn crypto into fiat
Sell supported crypto for fiat through trusted payment providers and convenient payout methods.
Go beyond the usual coins
Access RWA, to memecoins, and niche cryptocurrencies.
Keep your swap private
Swap crypto, sharing only the information needed to complete the exchange.
Follow your swap
Track your swap status and see when the exchanged assets are sent to your receiving wallet
No hidden fees
Applicable swap fees are already reflected in the amount shown before you proceed.

Assistance whenever you need it

24/7 customer assistance

The LetsExchange team is available 24/7 to assist users with questions and issues related to their swaps.

Contact info

Swap, buy, and sell crypto hassle-free

Explore 6,000+ crypto assets across 300+ networks

You should know

4.7

Excellent

TrustScore 4.5 out of 5

604 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(604)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Good and work

Good and work

August 10, 2025
Unprompted review
LetsExchange.io logo

Reply from LetsExchange.io

Thanks, looking forward to seeing you again on LetsExchange.io

Rated 5 out of 5 stars

works good

works good, has clean UI, but swap can take a while

August 5, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Thank you, we are doing our best!

Rated 5 out of 5 stars

Pi was the first project of my life

Pi was the first project of my life, jis par mere din rat Kam kia <3

August 5, 2025
Unprompted review
LetsExchange.io logo

Reply from LetsExchange.io

Dear Yash Meena,

Unfortunately, based on the information you've provided, we cannot find you among our users. We ask you to contact our support team so that we can identify you as our user. Looking forward to your getting in touch with us

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Great chat support were attentive and…

Great chat support were attentive and prompt.

July 26, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Hey there, Will!

Super stoked we could be your crypto-wingman! Keep holding to the moon, and remember, we’ve got your digital back!

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Easy

Simple process, support was very quick and helpful after a blunder on my end

July 24, 2025
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Reply from LetsExchange.io

Hey there, JG!

Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Fast, easy, helpful

Made the whole swap process quick and easy, had some questions and they helped out right away. Will for sure be coming back to use!

July 22, 2025
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Reply from LetsExchange.io

Big thanks. We’re all about that crypto hustle!

Rated 5 out of 5 stars

Amazing

Amazing, always a great service will continue to use this whenever I need.

July 15, 2025
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Reply from LetsExchange.io

Hey there, customer!

Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Absolutely great.

Absolutely great.
Processed the payment and received the supposed amount without any probs.
Only problem: dark mode missing :'(
MY EYES

July 8, 2025
Unprompted review
LetsExchange.io logo

Reply from LetsExchange.io

Hey there, NetGoatFr!

Big shoutout for your feedback! We are constantly developing our service, making it more convenient and comfortable for users. Your epic review is like a cheat code for us to level up.

Can’t wait to roll out the red carpet for you again at LetsExchange.io, where we’re all about swapping crypto like a boss, with no hidden fees, and the favorable rates.

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Best exchange to swap crypto.

I have done multiple transactions with letsexchange.io, it gives the best rates and quick exchange of currency.
The only question is I do not know why I cant purchase any crypto with AED. I appreciate the quick response from letsexchange.io team. I understood the reasons why I am not able to buy crypto through AED, and I totally agree with the reply. I love letsexchane.io and would like to suggest all before swapping their Crypto please compare letsexchange with their current platform.

June 18, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Hello Naveen Malik,

Thank you so much for the fantastic 5-star review and for being a valued LetsExchange user. We're delighted that you've had a great experience with our crypto-to-crypto swaps and appreciate our rates and speed.

Regarding your question about purchasing crypto with AED: the availability of this feature depends on several factors, including the specific fiat providers we work with (like Mercuryo, Transak, etc.), regulatory requirements, and the chosen cryptocurrency.

Currently, some providers do not support AED purchases due to local compliance restrictions and limitations with banking integrations in the UAE. In addition, the availability of certain operations (buy/sell) may vary by coin, region, and payment method.

For example, users may have different withdrawal or deposit options such as cards, SEPA, bank transfers, Apple Pay, or Google Pay – but not all methods are available for every currency or country.

We’re actively working on expanding both the fiat currency list and provider integrations to make these options more widely accessible.

In the meantime, you can continue to use LetsExchange for fast and seamless crypto-to-crypto swaps, which you’ve already found convenient.

If you have any other questions or suggestions, feel free to reach out – we’re here 24/7.

Best regards,
The LetsExchange Team

Rated 5 out of 5 stars

Very fast swaping and Transfer

I have not expected so fast you will do swaping..amazing and exciting job you are doing.
You customer care also doing really a great job, updating avery step...thanks

June 29, 2025
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Reply from LetsExchange.io

What’s up, Jagadish!

Big thanks for the shout-out! Our crew busts their chops every day to make sure you get nothing but primo service. It's super cool to see it's paying off.

Keep flipping those coins at LetsExchange.io – we've got the fattest stash of cryptos waiting for you!

Sincerely yours,
LetsExchange team

Rated 4 out of 5 stars

Straight Forward

Straight Forward. Trustworthy. Went through with no significant surprises. Exchange rate loss seemed pricey. Took about 30-45 minutes for each of 3 trades

June 26, 2025
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Reply from LetsExchange.io

Hi there, Mark M!

Thanks a lot for your honest feedback
We’re glad to hear everything went smoothly and without any unexpected surprises. Your input really helps us improve.

Regarding the exchange rate — we hear you. We're actively working on improving our rates to make them even more competitive for our users.

Thanks for choosing LetsExchange!

Sincerely yours,
LetsExchange Team

Rated 5 out of 5 stars

Fully recommended

Easy system, fair fees, good timing and great support

June 5, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Hey there, Freedom!

We've pulled out all the stops to make this as easy-peasy as possible.

Loving the love! If you're digging LetsExchange.io, why not spread the word?

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Easy exchange krypto and no scam

I exchange my krypto in 30min, fast transaction and didint get scam👍

May 25, 2025
LetsExchange.io logo

Reply from LetsExchange.io

What’s up, Loksiu!

Big thanks for vibing with us! We’re all about delivering top-tier experiences, and it’s awesome to hear you’re enjoying the ride.

If you reckon we’re cool, why not spread the word? Share the love with your crew, and let’s get everyone on this crypto joyride.

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Pepecoin.org just recently implemented…

Pepecoin.org just recently implemented lets exchange and holy smokes is this thing awesome! The workflow and constant email updates during the process really put the mind at ease during the waiting process of confirmations. The support team also is extremely fast!

May 24, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Hey there, Michael Lewis!

Wow, thanks for the fabulous review! We're thrilled to hear you're vibing with the rock-solid reliability of LetsExchange. You know, in the wild world of crypto, finding a platform that doesn’t just randomly take a nap mid-transaction is like discovering that your favorite meme coin actually has a legit use case!

We promise to keep our servers as unshakable as a hodler during a dip. Your trust means the world to us, and we won’t let you down – even if the crypto market decides to rollercoaster like it’s on a caffeine buzz.

Keep swapping those coins, and remember, we're here to keep your trades smoother than a blockchain transaction on a good day!

Sincerely yours,
LetsExchange team

Rated 5 out of 5 stars

Fast and reliable swaps

Fast and reliable swaps. I can recommend this service!

May 15, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Your review’s got us feeling more hyped than a Bitcoin on a bull run. We’re here to make sure you’ve got the freedom to swap and shop your digital coins like a pro, with a lineup that’s longer than a teenager’s Snapchat streak.

So keep on exchanging crypto, and don’t forget, with our epic range of cryptocurrencies, you’re not just building a portfolio; you’re crafting a masterpiece.

Sincerely yours,
LetsExchange team

Rated 4 out of 5 stars

I was suprised by how long the exchange…

I was suprised by how long the exchange process took. But, thankfully it completed successfully.

March 20, 2025
LetsExchange.io logo

Reply from LetsExchange.io

Dear Joseph Gitter,

We are sorry you’ve experienced it. We have fixed the issue, and we will be happy to provide you with a promo code for your next swap whenever you decide to exchange coins and tokens that are not supported by other similar services.

Please get in touch with our support team to get it and to benefit more.

Sincerely yours,
LetsExchange team

Rated 1 out of 5 stars

Very bad exchange service

Very bad exchange service
Very bad exchange service. Yesterday I exchanged ZEC to Usdt(eth) through the platform. It has been 12 hours now, but there is no progress. I asked the customer service staff and they told me that this exchange was conducted through a third party on a large scale (larger exchange). The contact efficiency is very poor and the speed is very slow. Now I still haven't received my USDT.

Update: I just received my coins, but the exchange took almost 53 hours. Also, the exchange rate I got was the price when the exchange was created, and the increase during this time did not allow me to get the latest rules, which made me lose about $120. Very bad, I vowed not to experience such a memorable exchange again

March 12, 2025
Unprompted review
LetsExchange.io logo

Reply from LetsExchange.io

Dear musichshs,

Thank you for reaching out regarding your exchange. LetsExchange supports over 5,000 cryptocurrencies, which is made possible through our collaboration with multiple liquidity providers. This ensures that users have access to a wide range of assets with competitive rates and efficient processing.

For your specific exchange, the liquidity provider handling the swap is currently conducting internal operational procedures, which has temporarily extended the processing time. While this is not a common occurrence, it is an integral part of maintaining a stable and efficient exchange environment across multiple assets.
Please rest assured that your funds are completely safe, and as soon as the provider completes the necessary steps, your USDT will be sent to your wallet without any additional actions required on your part. Based on the latest updates from the provider, the expected timeframe for completion is 24 to 72 hours.

Our team is closely monitoring the situation and staying in direct communication with the provider to ensure a smooth and timely resolution. While the exchange is being finalized, we encourage you to stay in touch with our 24/7 support team at support@letsexchange.io. They are available at any time to answer your questions and provide updates.
We appreciate your patience and understanding. If you need any further assistance or clarification, don’t hesitate to reach out.

Kind regards,
LetsExchange team

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