Let's Get Moving Reviews 417

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional service, noting that the staff is often on time, courteous, and meticulous in their work, making the moving process smooth and stress-free. Many people were impressed by the expert skill and knowledge of the crew, describing them as professional, well-prepared, and dedicated to making the transition easy. However, some people were dissatisfied with various aspects, including the company's communication, the size of the moving truck, and the lack of proper equipment or training for the staff. There were also concerns about unexpected charges, damaged belongings, and the slow pace of work, leading to longer moving times and increased costs.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Staff

Users describe ambiguous interactions with staff, with some customers praising the politeness,... See more

Product

Reviewers express significant dissatisfaction with the handling and condition of their belongings, with many... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges and a lack of clarity regarding... See more

Location

Customers consistently note negative experiences with location, citing issues with movers getting lost or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let Us Move was very successful. They were on time, courteous and they packaged our belongings well. Everything went smoothly, including the quote, the final moving date and the process in general.

Rated 5 out of 5 stars

Thank you to everyone at Let's Get Moving for the excellent service provided to me on July 28, 2025, and throughout the entire moving process within the Toronto area. From booking and confirmation to... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Piano Moving Service
  5. Storage Facility

Written by the company

Welcome to Let's Get Moving, one of Canada's top-rated moving and logistical service providers! We pride ourselves on our unwavering commitment to exceptional customer service and seamless relocations, regardless of scale or complexity. Our Premier Services Include: Residential Moving: Safely move your precious belongings to your new home. We handle everything from studio apartments to sprawling estates, ensuring a stress-free transition for families and individuals. Commercial Moving: Relocating your business? Our expert team ensures minimal downtime, allowing you to maintain productivity. We cater to everything from small offices to large corporate setups. Packing Services: Our meticulous packing professionals use high-quality materials to protect your items, ensuring they reach their destination in the same condition they left. Storage Solutions: In between moves or looking for a safe space for your items? Our secure storage facilities offer short-term and long-term options, catering to all your storage needs. Junk Removal: Declutter and rejuvenate your space. Whether you're moving out or simply refreshing your current location, our junk removal service ensures you're left with a clean slate. Dive into our TrustPilot reviews and see for yourself why Canadians across the nation trust 'Let's Get Moving' for all their moving and logistical needs. Join our community of satisfied clients and experience a hassle-free move today!


Contact info


3.7

Average

TrustScore 3.5 out of 5

417 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My move went amazingly well

My move went very well, smooth and efficient. Dave, Axel and Jonathan were awesome and very professional in moving my stuff and arranging to my new place where directed. They did took utmost care of my fragile stuff and furniture. Best customer service. I would definitely recommend for faster, reliable, and hassle free move.

September 4, 2022
Rated 5 out of 5 stars

The Best Moving Company in Toronto!

I had SUCH a fantastic experience with Let's Get Moving! The movers were very professional and extremely careful with my items. Disassembly and assembly was all done smoothly. Great communication from the company before, during, and after the move to make sure I was satisfied. Would recommend!!

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Pleasant and efficient movers

This was my first time moving with furniture and I was definitely nervous. My realtor recommended Let's get moving and I am so glad she did.

Everyone I interacted with was pleasant and helpful, this includes the rep that walked my through the initial quote, the customer service reps that answered my follow up ques and confirmed everything a few days before and my actual movers (Teleki and Fernando) who I have to give the most thanks to.

Both gentlemen worked quickly and with care. It rained on my moving day, but they wrapped all of furniture so everything was protected. They also used floor runners at my new place so that I would not have to do a major clean up due to the wetness. They were friendly and respectful. I have no complaints.

I will definitely use them in future.

September 8, 2022
Unprompted review
Rated 4 out of 5 stars

House to House Move

Prior to the move, there was constant communication from the company regarding the details of the move, assistance with packing if needed, and confirmation of the move a couple of days prior to the move date. The movers were quick and efficient, wrapped our items and transported them with care.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, clean and fast.

I had a tight deadline (a 4 hour window) to move a two bedroom apartment from a unit storage to an apartment.

Everything went smoothly good!

I do recommend this service.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Toronto move with Let's Get Moving

Overall, this was a great choice for our family. The pricing model is slightly different than most moving companies in the GTA, but the final cost was competitive and really great value for the speediness and professionalism our three movers provided throughout the day. While you will be flooded with communications from the company prior to your move, you have to give credit to their consistency and accessibility. They obviously want to make the experience as smooth as possible.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and communicates well

The company was easy to work with, Hosea and Paul were fast and careful and communicated with me each step of the way. I am please with the efficiency of this company and the service they provide. However, they are on the expensive side as I didn't realize that I would be paying for their transportation from their office to my first location and then from my moving location back to their office. This increases the cost of the total move as opposed to choosing a moving company that was located in the same city as me. I am still pleased with the service they provided from start to finish.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

This was my first time using Let's Get…

This was my first time using Let's Get Moving and they were absolutely amazing. They were efficient, honest, and worked very hard. They did a fantastic job wrapping all my furniture and nothing was damaged. I would highly recommend and I would 100% higher them again!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Honestly the best moving company we've ever used. The moving consultant was extremely helpful when booking over the phone. He was able to give us a realistic idea of how many people would be needed and their rate after discussing the size of our apartment and the amount of furniture we had. He even gave us a little managers discount. We had a 3 bedroom apartment on the top floor of a 4 story walk up with a large terrace and storage room. Needless to say it was not an easy job. The movers were prompt, very friendly and ALL pulled their weight. The lead mover wrapped all our furniture in shrink wrap while the other two began loading the truck. The team did a great job at communicating their plan to move things along efficiently. We were able to finish our move in a shorter time than anticipated even with the long commute from Toronto to Alliston. I would highly recommend these guys.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Apartment move from Toronto to Whitby

My entire experience with Let's Get Moving and its service providers has been positive from start to finish. Justin C was the customer service representative who assisted me with my estimate over the phone. He was very professional and made me feel confident about my decision to hire movers. On the day of the move, all 3 movers worked so carefully and efficiently to get my furniture and personal belongings from Toronto to Whitby. I appreciate the customer service phone calls that I received before and after the move. Overall, I am impressed with Let's Get Moving and would recommend them to anyone in the future. Thank you all so much!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Really great service and professional

Really great service and professional, nothing damaged and no hidden fee, well-communicated in the whole process, really appreciate they work on the weekend so I’m able to move in. Definitely recommen!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

I already used Let’s Get Moving 2 times…

I already used Let’s Get Moving 2 times and I never had an issue. The movers are fast and careful. They respect the schedule time. They always send a proper truck size. They use towel to avoid scratch furniture.

July 26, 2022
Unprompted review

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