letsONE Reviews 17

TrustScore 4.5 out of 5

4.4

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Company details

  1. Public & Local Services

Information provided by various external sources

letsONE is an online digital agency which focuses on results first! We build effective marketing strategies within the Web Development, Social Media, Branding and online space. Our employees are our greatest asset as they bring experience and enthusiasm to the exact sectors which allow businesses to create an effective online presence, rather than just existing online. We live and breathe emerging technology, and we are always growing. We are therefore always more than happy to help you achieve your online goals!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Mark is highly experienced and really…

Mark is highly experienced and really knows his stuff. He was very generous with his time and gave me an excellent overview showing exactly what, how, and why to do specific things and also what not to do. He also showed me some useful tools and gave me instructions for what would be good to do next to grow my business.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Jacuzzi Brands UK X LetsOne

We have worked with LetsOne (L1) for 18 months now and they have truly changed the game for us.

Before discovering Mark and team, we were finding it a real challenge to deliver large quantities of high quality leads to our UK wide showroom locations. L1 purposefully built us several highly converting websites that have enabled us to deliver over 10 thousand leads to our showroom teams in the last 12 months.

We worked collaboratively from day one in the design process, with LetsOne driving on best approaches to support lead generation and user experience, which were our primary areas of focus. They made it easy for us with their knowledge.

The partnership has continued with super valuable insight into new best practice and quick implementation of features wherever needed to support growth.

We now recommend L1 to all of our UK retail partners based on how successful we have been since launch.

Andy Bewicke - Business Development Director
Jacuzzi Brands UK

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

definitely recommend ...thanks Letsone!

The team at Letsone have provided great customer service, from the initial design stages to completion of the website, all feedback I gave throughout the process was taken on board and any changes I wanted made were actioned. I was hesitant to invest in a web designer, as I am a perfectionist and very specific on what I want but the team have brought my vision to life. They've been attentive to detail and responsive to communications. Thanks Letsone team!

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Lets one for a great service…

Thank you Lets one for a great service start to finish. Our website is fresh, professional and aesthetically strong. I asked for a few changes to the site, and nothing was a problem.

Your service took all the stress out of moving websites - and was a sleek and effortless transition.

Will definitely recommend in future!

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

I would like to thank mark and all his team for there excellent commitment to building my website in great time but also building such a friendly user website. Due to the nature of my business mark and his team come across some issues across the way which they advised me off and helped me find a way to overcome them. I can’t recommend them enough!

February 4, 2020
Unprompted review
Rated 1 out of 5 stars

It hurts to leave a bad review but some…

It hurts to leave a bad review but some of us deserve .
After a long conversation with Mark i decided to upgrade my website with them.
Once they start working everything seemed fine and went according to plan, my vision was clear and Mark reassured me that everything will be done, before launching the updated website i asked for couple of things to be reviewed from their side and what we agreed on the phone did not look liked and i asked to be reviewed again, i was told by Mark that he will meet up with his team and come back to me , the reply i had was nothing i expected and what was agreed on the phone.
I called on few occasions no reply i sent email no reply .
My advice is do n0t pay full amount unless you have agreed and liked the preview .
Very disappointing that my phone call was ignored so the email.
Hi all Letsone team
I wish I can upload all emails I sent and the phone calls including what up as well .
You have ignored all communication and you know very how long has been .
Happy new year

January 3, 2020
Unprompted review
letsONE logo

Reply from letsONE

Hi Ben,

Thank you for taking the time to write a review, we're sorry to hear you feel you have not gained value from us.

Our process allows you to comment on, and approve the design and elements of your site multiple times before we publish your website. The issue I presume you are referring to is in regards to the 'Make me an offer' button, for which Mark has provided you with two different solutions for this problem, and we have since been removed from the website so we are unable to assist you further.

We have no phone calls or emails that have not been responded to, as our team monitors the phone between 9am and 5pm everyday.

If you would like to discuss this further so we can hopefully resolve any issues you may have please feel free to email us on info@letsone.com.

Thanks
letsone.

Rated 5 out of 5 stars

We found working with LetsONE both…

We found working with LetsONE both seamless and professional. Regan quickly grasped the concept and design we were looking for on the new website, and his patience was exemplary with all the imagery and prose changes requested. All of this at a very competitive price point. Thank you.

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

A great team to work with

A great team to work with! Nothing has been too much trouble and from inception to completion, the entire process has been seamless. Adam is a great support.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Social Media Training

Very happy with the social media training delivered by Mark. We had a full day's training on the different platforms that we use for our business and Mark was excellent. He really got to understand what we do and why which helped him make the training very bespoke to our business.

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish :)

I've just had the best time working with Lets One for my new logo. From start to finish, I really felt they were enthusiastic and interested in me and my brands and each of the design process posed a really difficult challenge as I had so many great concepts to choose from. They listened and refined the design and I could not be happier with the end result - thank you thank you thank you!

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

LetsOne are just simply amazing

LetsOne are amazing. The way they just get my business and it's personality is fantastic. I don't know how they do it! I tried another company for the website first and they just didn't understand what I was trying to achieve whereas LetsOne got it immediately. I love my branding and my new website and would never go anywhere else and neither should you!!

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

I have worked with lots of web …

I have worked with lots of web development companies over the years on lots of different projects.

The quality of the work and professionalism of Letsone is superb. I am delighted to be working along side the Letsone team and look forward to a long lasting relationship with them. I would like pay a particular big thanks to Mark and Alexandra for their support and advice. I would also recommend Letsone highly should you be considering their services.

Regards

Tola Bashir CEO Supreme Jets

August 22, 2017
Unprompted review

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