LET Training Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and clear communication, making the learning journey engaging and manageable. Many people highlight the flexibility of the courses, allowing them to study at their own pace while receiving excellent guidance and quick responses from trainers and assessors. The overall user experience is frequently described as smooth, well-structured, and supportive, with clear learning materials and practical content. However, some customers also noted issues with the program's usability, describing it as clunky and occasionally not working. A few people found the knowledge assessments to have poor grammar and unclear questions, while others felt the skills assessments were poorly designed. Additionally, some reviewers mentioned that the content could be irrelevant or overwhelming, and that some assessment components were repetitive.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise trainers like... See more

User experience

People report positive experiences with user experience. Many reviewers found the course materials... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the great... See more

Based on these reviews

Rated 4 out of 5 stars

Great overall engaging experience. Here to support whenever I had a question or needed help.

Company replied

Rated 4 out of 5 stars

Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more

Company replied

Rated 5 out of 5 stars

LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more

Company replied

Rated 4 out of 5 stars

Able to work at own pace with the support of the tutors whenever needed

Company replied


Company details

  1. Vocational School

Written by the company

LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very supportive assessor

Very supportive assessor, great experience, i like to give 5+++

September 6, 2022
Unprompted review
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Reply from LET Training

Hi Yao,

Thank you for sharing your positive feedback.
We are glad to hear you had a positive experience with us!

King Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Great experience

Great experience. Ray was so helpful and such a great mentor and assessor through the process

July 21, 2022
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Reply from LET Training

Hi Corey,

We are glad to hear you had a positive learning experience with us. It was great to have you as a student during your learning journey! We will pass your feedback onto Ray your trainer!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Very supportive assessor and would…

Very supportive assessor and would recommend to others thank you

July 19, 2022
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Reply from LET Training

Hi Rebecca,

Thank you for your kind words and feedback. I have passed your feedback onto your trainer Marcel!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 4 out of 5 stars

In general I thought the course was…

In general I thought the course was good - comprehensive materials, good level of support and great value for money.
However, on occasion I found it difficult to identify what the assessment questions were seeking - sometimes the questions were unclear or ambiguous.

June 16, 2022
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Reply from LET Training

Hi Johnny,

Thank you for sharing your experience with LET Training. We appreciate your feedback!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Thank you

Great tutor feedback, always available :)

June 6, 2022
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Reply from LET Training

Hi Rosie,

We are happy to hear you had a positive learning experience with us at LET Training. We wish you all the best with your future professional career!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 4 out of 5 stars
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Reply from LET Training

Hi Fleur,

Thank you for your kind words and feedback! It is great to hear your learning experience was supportive at LET Training.

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

All around good!

Really cheap, easy to use website, quick to distribute certificates, friendly trainers.

May 27, 2022
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Reply from LET Training

Hi Allison,

We are super glad to hear you had a positive learning experience with us! It was great to have you as a student during your learning journey!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

The course was easy to follow and the…

The course was easy to follow and the assessor was extremely helpful.

April 26, 2022
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Reply from LET Training

Hi Jane,

Thank you for your review. We are glad to hear you had a positive learning experience with us.

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

One of the Best study journey's -LET Training Thank You!

The LET Training experience has been one of absolute support, solid evidence base knowledge and in-depth understanding from all the trainers and tutors. The course outlines are structured and transparent to detail in what outcomes are expected for each project. I found the advanced diploma in management (human resources) extremely useful for work placement and the staff at heart are considerate towards circumstances that may arise to cause delays for submissions. Course content was easy to digest, assessments related to 'real world set' scenarios to really foster skills in business and management. I would highly recommend LET Training to individuals and businesses for upskilling and training. The tutor Ray Mccoll was extremely supportive and professional online throughout all 8 assessments I completed, from ZOOM sessions, online submissions, Ray made studying a lot less stressful and all subjects have lecture recordings uploaded to assist in research for completing an assessment task. Thank you LET Training, Ray, Lily, Maria, everyone apart of the course setting -I definitely won't forget this amazing journey.

April 22, 2022
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Reply from LET Training

Good Morning,

Thank you for taking the time to provide us with your valuable feedback. Our team at LET Training appreciates your feedback and wishes you all the best in your future career advancement!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Let Training and Ray McColl a pleasure to learn with

Let Training through my qualification has been beyond exceptional, from initial signup to checkins with me have been supportive.

Ray McColl my trainer and assessor has been a pleasure to work with, he made the daunting experience of gaining a qualification an easy and simple process. I highly recommend LET Training for all of your training needs.

April 20, 2022
Unprompted review
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Reply from LET Training

Hi Mat,

Thank you so much for sharing your positive feedback! We are glad you had a positive experience with us at LET Training. We wish you all the best in your future career advancement.

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

I studied x2 Advanced Diplomas

I studied x2 Advanced Diplomas. My assessor Ray McColl was always helpful, friendly and available to help me through difficult spots. With a wealth of knowledge, Ray was able to guide me and explain things thoroughly. The Let admin team were friendly and quick in their response every time I had a query or to book in an assessment. Highly recommend!!

April 8, 2022
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Reply from LET Training

Hi Simone,

Thank you for taking the time to provide us with your valuable feedback. Our team at LET Training appreciates your feedback and wishes you all the best in your future career advancement.

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

We signed up in 2019 and had some…

We signed up in 2019 and had some extenuating circumstances with the birth of our twins being in regional WA. LET Training were very accommodating and supportive throughout the entire process. The trainer was skilled and offered support throughout the entire course when we needed it.

Overall I think they’re a definite 4.5 out of 5.

Would definitely use them again for my training.

October 12, 2021
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Reply from LET Training

Hi Nick,

Thanks so much for your wonderful review and feedback. We really appreciate it and are glad we where able to assist you in your learning experience!

Kind Regards,
Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

I loved studying with LET

I loved studying with LET, they made it simple and easy and was provided with support whenever I required it, I would definitely recommend them.

August 10, 2021
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Reply from LET Training

Hi Brooke,

Thank you for your fantastic feedback! We are glad to hear you enjoyed your learning experience with us!

Kind Regards,
Kathryn - Learning & Development Advisor

Rated 5 out of 5 stars

Started Cert IV in WHS

Started Cert IV in WHS and setting me up online was easy and straightforward I received lots of helpful tips throughout the process and they were always there to communicate with which made it great.

July 23, 2021
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Reply from LET Training

Hi Sarah,

Thank you for sharing your positive feedback, it means so much to us. We are glad we where able to assist you in your learning experience!

Kind Regards,
Kathryn - Learning & Development Advisor

Rated 5 out of 5 stars

The support offered by Let Training was…

The support offered by Let Training was fantastic. I felt they were only a phone call/email away and willing to answer any questions I had.

July 15, 2021
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Reply from LET Training

Hi Kerri,

Thank you for your wonderful feedback! We really appreciate it and it was a pleasure to assist you on your learning journey!

Kind Regards,
Kathryn - Learning & Development Advisor

Rated 5 out of 5 stars

The trainers were very helpful

The trainers were very helpful, the training materials really flowed in alignment with the assessments.

Pretty good all round, I would say.

June 17, 2021
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Reply from LET Training

Hi Ian,

Thank you for taking the time to provide your feedback, we appreciate it and your kind words!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 1 out of 5 stars

Even after extenuating circumstances…

Even after extenuating circumstances they refused to refund. Every time i requested to speak to the Management team they were either out of the office or on another call. They are just a money hungry company with no compassion for anyone. Would not recommend.

EDIT. thanks for the reply but the correspondence actually dates back to November but in tune with your company you dont read emails. After reading the other reviews I'm not suprised by your cold hearted responses seem as though you are also giving the run around to a war veteran. So thank you again for being nothing but heartache. Also my course was not actually even started so zero work from your tutors had been utilised. So what was my money actually spent on that you can't refund?

June 11, 2021
Unprompted review
LET Training logo

Reply from LET Training

Hi Libby,

Thank you for your feedback and review.

We understand that you have been unable to commit to your course due to personal reasons. We care about you and have offered our support by placing your course on hold, until you are ready to recommence with the full course term.

Your request for a refund was received in June 2021, after 12 months of enrolment (enrolled on 11th June 2020) due to a change of personal circumstance. At this time, we had provided the learning resources, trainer support and other supports included in your course; unfortunately, a refund was unable to be processed according to our refund policy agreed by you upon your enrolment registration.

We are sorry that your request for refund is declined, however, LET Training team is willing to help with your course completion once you are ready to start your course again.

Wishing you all the best.

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 4 out of 5 stars

Great training institution

It was a good experience. My teacher was always answering all my emails and questions. I loved the course and reading material was laid out well. Sometimes the questions asked in an assignment would need to be clarified as sometimes it wasn’t clear, but all in all, great learning experience.

June 7, 2021
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Reply from LET Training

Hi Georgette,

We thank you for your feedback, it is great to hear you enjoyed your learning experience with us!

Kind Regards,

Kathryn
Learning and Development Advisor

Rated 5 out of 5 stars

Great Experience

I found LET training great with communication. The staff and the markers were really helpful. The fact that each topic didn't have a due date and I had a year to complete defiantly made working part time and being a single mum easier to manage.

May 28, 2021
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Reply from LET Training

Hi Alyssa,

Thanks so much for your wonderful review and feedback. We really appreciate it and are glad we where able to assist you in your learning experience!

Kind Regards,
Kathryn
Learning and Development Advisor

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