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1.3

Bad

TrustScore 1.5 out of 5

203 reviews

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Rated 2 out of 5 stars

Delay - no Customer Service.

The company communicated delivery on 18/19th of February. I had to ask my mother to stay home waiting for the lamp to come. On 20Th package is still in Germany. I cannot stay home every day a whole week waiting for receiving my order. There is no contact address (just automatic FAQ), and no way to know the exact time of arrival. I read other reviews that customers waited up to 8 weeks :-O Very very bad service. Cannot talk about the product, yet...

February 20, 2019
Unprompted review
Rated 3 out of 5 stars

Cheap but no reply on emails

I got my lamp with about two weeks of delay, and when writing to their info mail there was no response. In this process I noticed that they are also selling through the homepage: LeuchtenZentrale.de which has terrible reviews, but at least I got my stuff and it is working.

February 1, 2016
Unprompted review
Show reviews in all languages. (203 reviews)

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