Leva Clinic Reviews 57

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

All correspondence with Leva clinic has been swift and easy. My consultation was really nice and I found my doctor calming and helpful. I was prescribed 30grams a month which may not be quite enough... See more

Company replied

Rated 5 out of 5 stars

My experience with the Leva clinic has been seamless. I felt safe in the hands of Doctor Bhaskar, who helped reassure me that my medication was tailor made for my needs. The clinic never pursued me w... See more

Rated 5 out of 5 stars

I came across Leva clinic online and saw the pain management programme offered. It is a fully digital which is great (especially with covid), and the programme itself is well structured with really... See more

Company replied

Rated 5 out of 5 stars

I was with another clinic which I had many problems with.Since joining Leva around 18 months ago everything changed for the better.The staff and Consultants at Leva certainly put the Patients first an... See more

Company details

  1. Medical Clinic
  2. Health Consultant
  3. Pain Control Clinic
  4. Pain Management Physician
  5. Physical Therapy Clinic
  6. Specialized Clinic

Written by the company

Leva Clinic is the UK’s first Care Quality Commission (CQC) registered online clinic for treating persistent pain. The clinic offers patients personalised care through an expert pain team of doctors, clinical psychologists, nurses and physiotherapists.


Contact info

4.1

Great

TrustScore 4 out of 5

57 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Onboarding Experience and Supportive Care

I’ve recently completed onboarding and received my first prescription from Leva Clinic, and the experience has been excellent so far. The service has been professional, supportive, and very well organised throughout.

Dr Camilleri was fantastic, thorough, knowledgeable, and clear in explaining all the treatment options available to me. I felt properly listened to and fully informed before making any decisions.

Although I’m still early in my journey with the clinic, the on boarding and initial prescription process has been smooth and reassuring. I’m very pleased with the care and support I’ve received so far.

February 22, 2026
Unprompted review
Rated 4 out of 5 stars

Fibro fighter

I have been with leva for over a year and they were great every step of the way. Having semi frequent check ins with a pharmacist or doctor were always positive. I was always listened to and heard out completely. All questions were answered and overall everything went very smoothly! I have emails for every check in and invoice, and the app was super easy to navigate. When the app failed I could email and I was promptly replied to with instruction or explanation.

My only complaint is the pricing of these check ins and reviews as id be paying £240(£120 for flower, and £75- £99) every three months for a medication review. This just isn't sustainable for me but it may work for you! I've recommend Leva to anyone I could, and will continue to do so.

November 13, 2025
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Hi Alex,

Thank you so much for taking the time to share such a thoughtful review. We’re genuinely grateful that you’ve trusted Leva for over a year, and it means a great deal to hear that your check-ins, support from our clinical team, and overall experience with the app have felt positive and reassuring. Knowing you felt listened to and well cared for is exactly what we aim for.

We also really appreciate your honesty about the cost of reviews. We understand that ongoing affordability is essential, and your feedback helps us improve. We’re actively reviewing our pricing structure to make long-term care more sustainable while maintaining the high standard of clinical support you’ve experienced.

If your circumstances change or if we can help in any way in the future, please don’t hesitate to reach out. We’re always here to support you.

Wishing you all the best,
The Leva Team

Rated 5 out of 5 stars

The Dr explained things well

The Dr explained things well. I am only on day 3 on small nightly dose but already feeling a big reduction in pain & huge improvement in sleep quality. I don't think my dose will have to go up much to get things under control!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless

My experience with the Leva clinic has been seamless.
I felt safe in the hands of Doctor Bhaskar, who helped reassure me that my medication was tailor made for my needs. The clinic never pursued me when I took a break and didn't bombard me with marketing emails. I found them professional and they always responded to questions promptly. I feel like I am dealing with the best in their field. The medication was also of a very high standard. Thank you!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Has to be worse medical clinic

Has to be worse medical clinic . I have had to wait 6 weeks sometimes 7 weeks before I got my regular " monthly " prescription. Medicine out off stock and not be informed your meds not available, happens alot . Then if you want to speak to consultant, you have to pay again , even though its not your fault your meds are out off stock or wrong . In my opinion ADVOID

October 24, 2024
Unprompted review
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Reply from Leva Clinic

Dear Bill,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and the frustration this has caused.

We understand how important timely access to your medication is, and we sincerely apologise for any delays or lack of communication you’ve experienced. Our team is actively working to improve prescription turnaround times and ensure better stock visibility and patient updates.

We also take your comments about consultation fees seriously. If there has been an issue on our side, we’d like the opportunity to look into it and make things right.

Please reach out to our support team at patients@levaclinic.com with your details so we can investigate and assist you directly.

Best regards,
The Leva Clinic Team

Rated 1 out of 5 stars

Terrible

Rude Doctors who clearly don’t care about you. The only good thing about the clinic is they have seemingly replaced their entire admin team with one person who has been more helpful then anyone else put together

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. Arranging a follow -up appointment is virtually impossible. Trying to speak with someone in person is even more difficult. On top of these problems they somehow managed to send the wrong prescription to the pharmacy, which is most concerning. Based on my experience, I would recommend people try one of the many other clinics offering the same service. The last thing anyone suffering from persistent pain needs is to have to try and deal with an organisation that is impossible to contact.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Non-Consultation

I registered and provided all my medical records as requested along with the £99 fee for the initial consultation.

My consultation was booked and confirmed. I cancelled other appointments to be at this appointment and showed up to the consultation on time but the consultant didn't show up.
After waiting for about 10 mins, I rang the number registered on the site numerous times but the phone just rang then give me a useless automated message.

The service is not cheap with a £99 initial consultation fee then the cost of the medication. There seems to be a lack of patient care, communication and consideration at the beginning of this journey which has left me feeling pessimistic about dealing with Leva Clinic going forward.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Life is better

I am pleased to report that the treatment prescribed by Leva has had a significant positive impact on my well-being. Within a week of commencing the treatment regimen, I have experienced a marked improvement in my anxiety and depression. Additionally, the pain in my joints has diminished, allowing for increased mobility and freedom of movement. As a result, I now wake up each morning with a renewed sense of optimism and the ability to engage in a wider range of activities.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing all round

This is my first time using Leva clinic. It’s been an amazing experience from the beginning and it’s so easy to use. I highly recommend using Leva to everyone

June 3, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you very much for providing your feedback, Kerry Ann!

We're so pleased to hear that you've had an amazing experience and found our services easy to use.

Should you need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Leva Clinic Team

Rated 5 out of 5 stars

It ist early on my treatment but good…

It ist early on my treatment but good results are already happening. I feel sad that I had to wait so long 😩 to find my way to leva clinic as nobody recomended and I have being in chronic pain 😢 for a long time so thank you leva clinic for working so efficient and incredible supportive during my journey. And the incredible information and help with managing my pain .I wish many other people like me in the future have the access to you

June 1, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you so much for your lovely review, Isabella!

We're thrilled to hear that your treatment is showing positive results so far! 👏

We're here to support you throughout your journey. If you have any questions or need additional information, please don't hesitate to reach out to our team.

Leva Clinic Team

Rated 5 out of 5 stars

The consultant was really nice

The consultant was really nice, the medication came very quickly and is very good quality.
It’s early days but very happy so far.
If I’d realised it would be so easy I would have done it years ago.
Just great not to have to worry about getting into trouble when all I need is my medication.

April 13, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you for sharing your feedback with us, Paul!

We're delighted to hear that your treatment is going smoothly with us.

Please be assured that we're here to support you every step of the way. If you ever need any assistance, please do not hesitate to contact us.

Leva Clinic Team

Rated 5 out of 5 stars

Leva best clinic

I was with another clinic, and although the medication helped enormously, the other clinic was hopeless at ensuring prescriptions on time. As a result my treatment was less effective. Leva and Curaleaf have been brilliant, script notifications and medicine arrives in time. Has resulted in a huge improvement in how my pain, anxiety and depression has decreased.

March 8, 2024
Unprompted review
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Reply from Leva Clinic

Thanks for sharing your feedback with us, Carrie!

It's wonderful to hear that you've noticed a significant improvement in managing your pain, anxiety, and depression.

Ensuring that our patients receive their prescriptions on time and providing reliable support is always our top priority. If you ever need anything, please don't hesitate to contact us. We're here to support you every step of the way.

Leva Clinic Team

Rated 5 out of 5 stars

It's early days yet

It's early days yet, the consultant was pleasant and friendly.
She listened to my concerns and needs.
The prescription came as promised and I am feeling a little bit more relaxed.
Will discuss any other concerns at my next consultation.

March 8, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you so much for providing your feedback, Clive!

We're delighted to hear that you found our consultant to be friendly and attentive in listening to your concerns and needs. Should you need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Leva Clinic Team

Rated 5 out of 5 stars

All correspondence with Leva clinic has…

All correspondence with Leva clinic has been swift and easy. My consultation was really nice and I found my doctor calming and helpful. I was prescribed 30grams a month which may not be quite enough for the month but I am only half way through and feel confident to ask for more if I requite it.
It has made a huge difference to my quality of life already. If feels great to finally be legally allowed to medicate with this wonderful herb. It doesn't make my pain go away but it becomes manageable and I find myself coping in ways I couldn't do without it.

March 11, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you so much for sharing your experience with us, Daniel!

We're so pleased to hear about your positive experience with us. It's wonderful news that your treatment has made a huge difference in improving your quality of life and making your pain more manageable.

If you do need additional support, please do reach out to us as we're always happy to help.

Leva Clinic Team

Rated 5 out of 5 stars

very professional

very professional, they listened to my problems and help me with natural pain relief for my chronic back pain

February 28, 2024
Unprompted review
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Reply from Leva Clinic

Thank you very much for sharing your feedback, Graeme!

We're delighted that you found our service professional and that your treatment plan is providing relief for your chronic back pain. Our team of experts is dedicated to supporting you throughout your journey with us. If you ever need anything, please don't hesitate to reach out. We're here for you every step of the way.

Leva Clinic Team

Rated 5 out of 5 stars

I would like to thank all the staff of…

I would like to thank all the staff of leva clinic, every question i had was answered on the same day and I hope to stop using opioid painkillers along my journey

February 19, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you very much for sharing your feedback, Sean!

Our dedicated team is always happy to answer any questions that you may have! If you ever need anything, please don't hesitate to contact us. We're here to support you every step of the way.

Leva Clinic Team

Rated 5 out of 5 stars

Firstly I would just like to share this…

Firstly I would just like to share this time to thank all at leva clinic, that have been involved in my care and pain management journey so far.. it has been exemplary. From screening process to medical prescription. Amazing five stars to my dr and my pain management specialist, and of course the patient customer services very quick to resolve any issues or queries about any part of the process, I have chronic pain and some mental health, I feel leva have the right support all within the leva app to support you fully on your pain management journey. I feel blessed to be a patient my future is looking bright now, even with complex needs leva have not been put off by this and they exceed where others would fall.

February 17, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you so much for sharing your experience with us, Freddie!

We're incredibly grateful for your kind words and so pleased to hear that your journey with us has been exemplary. We're committed to exceeding your expectations, regardless of complexity.

We're excited to continue supporting you toward a brighter future! If you ever need anything, just know that we're always happy to support you.

Leva Clinic Team

Rated 5 out of 5 stars

brilliant pain clinic

The doctors, nurses and admin staff are all brilliant. Any issues have been handled quickly and sensitively. The treatment has vastly improved my quality of life.

February 16, 2024
Unprompted review
Leva Clinic logo

Reply from Leva Clinic

Thank you very much for sharing your feedback with us!

We're delighted to hear that our team and treatment have positively impacted your quality of life. Our experts are here to support you every step of the way on your journey with us. If you ever need anything, know that we're always here to help.

Leva Clinic Team

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