Leveled Up Traders Reviews 

87
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Albert help me out today with my question regarding getting my payout before the Alpha acquisition. He looked into my account and payout request and helped alleviate my concern of not getting my payou... See more

Rated 5 out of 5 stars

Very awesome live support. Payouts are processed as requested. Had a really jarring issue with my account being breached due to a small error caused by a payout withdrawal and Albert from live support... See more

Company replied

Rated 5 out of 5 stars

leveled up is a great prop firm and as mentioned in previous reviews, the daily payouts is a massive game changer in this industry. i received a quick and easy payout even at 9pm on a friday. customer... See more

Company replied

Rated 1 out of 5 stars

I hate that I have to write this because I’m a fan of Raul and his company but I’m currently having a terrible experience. I passed my challenge June 19th, following all the rules, got my KYC verified... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Trade live capital, request daily payouts, and Level Up. Join our trading community, pass our evaluation, and trade with live funds. We are renowned for our competitive pricing, live capital in funded accounts, daily payouts, and expert management team. Request daily payouts with a minimum withdrawal of $500 and no maximum payout! Simplifying trading education through simulated trading is what we do best. Join our outstanding community today!


Contact info

3.9

Great

TrustScore 4 out of 5

87 reviews

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3.9

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(87)

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Rated 5 out of 5 stars

Christina was very helpful

Christina was very helpful. LevelUp service is a 10 out of 10.

January 14, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for taking time to leave us a review! We are so happy to hear you had a great experience! We are so glad that Christina was able to help you!

Please feel free to reach out again if you have questions or concerns. We're Always happy to help!

Rated 5 out of 5 stars

Excellent 👌

January 12, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!

Please feel free to reach out again if you have questions or concerns. We're Always happy to help!

Rated 5 out of 5 stars

customer service is extremely helpful

customer service is extremely helpful ! same day payouts is really a great thing about being funded with levelled up traders. first ever prop firm which actually want traders to succeed.

January 10, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for taking time to leave us a review! We are so happy to hear you had a great experience! Our Support team is working hard to make sure we all you questions answered!

Please feel free to reach out again if you have questions or concerns. We're Always happy to help!

Rated 5 out of 5 stars

great costumer service!

January 10, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!

Please feel free to reach out again if you have questions or concerns. We're Always happy to help!

Rated 5 out of 5 stars

Very kind service recived from Albert

January 9, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for your feedback! We’re delighted to hear that you received kind service from Albert. Our team is dedicated to providing excellent support, and we’re glad Albert could assist you. We appreciate your trust in us and look forward to continuing to serve you.

Rated 5 out of 5 stars

Prompt and Courteous

I like that my questions are answered promptly, that the agent is knowledgeable, and that the agents are very friendly. I don't feel rushed.

January 7, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team has been able to provide you with prompt, knowledgeable, and friendly service. Ensuring that our traders feel valued is a top priority for us. We look forward to continuing to support you on your trading journey.

Rated 5 out of 5 stars

I had a Good experience with the…

I had a Good experience with the customer service and their product seems great. Can’t wait to get funded. I also think the 24 hour payout thingy is really great.

January 7, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for sharing your positive experience with our customer service and products! We're excited to hear that you're looking forward to getting funded, and we’re glad you find the 24-hour payout feature beneficial. We're here to support you every step of the way and wish you great success in your trading journey!

Rated 5 out of 5 stars

I received a great assistance from the…

I received a great assistance from the Leveledup Traders support. I am very glad. Thank you very much.

January 2, 2025
Unprompted review
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Reply from Leveled Up Traders

Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!

Rated 1 out of 5 stars

SCAM PROP FIRM!!!!!!!!!!!!!!!!!

Disgusting prop firm , there was always ghost trades , placed on BTC , after purchase the challenge was a issue with tradelocker , and some losses due the platform where restored , however the issues continued after they "fixed it ".
I never received an email explaining the issue or what next steps to follow , i have to contact endless times to customer support , to be able to find out whats going on , i have to contact customer service every day for 4 days straight. Customer services was always unresponsive and willfully ignorant.( Shout out to KELLY that has less reasoning than my fish)
At the end the account was blow with trades that i didn't placed and they refuse to provide solutions .
The Tradelocker Platform has always issues , always freezes. I have 5g Optic Fiber in case you might think is my internet , so no. They do it on purpose so you can fail as many challenges as you buy so they can get more money from you , they don't want to withdraw , the want your challenge money
TOTALLY SCAM PROP FIRM.

UPDATE!!!

After reaching out to customer support, I provided plenty of evidence, including screenshots, order IDs, and the exact time and date of the affected orders. Despite this, they told me their "team" checked everything but couldn't provide any solution at all.

They acknowledged one issue and reimbursed me for the losses on one of the four days when the platform had problems. However, they completely ignored the other three days. During those three days, I was told I would be contacted, but instead, I had to keep following up myself through live customer service to get any answers.

On top of that, they didn’t address other serious issues like stop orders not triggering under normal market conditions, “ghost trades” on BTC, platform instability, and multiple orders being created when only one was intended. These are critical problems that directly impact trading precision, yet they’re treated as if they’re nothing out of the ordinary.

If you’re considering this prop firm, be aware. Trading requires precision, and dealing with these kinds of unresolved issues and lack of accountability is a frustrating experience.

December 18, 2024
Unprompted review
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Reply from Leveled Up Traders

Hi Satoru,

We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience.

I was trying to look into your issue a little more but was unable to find any account information for you. Additionally, there is no one named "Kelly" on Leveled Up Traders support team, please make sure you are referring to the correct chat and team in regards to the review. Can you please share if you contacted LUT support or directly worked with Trade lockers team as they are separate and do not necessarily reflect the end solution.

Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email.

We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at support@levedleduptraders.com

We look forward to the chance to assist you.

Meg
Leveled Up Traders

Rated 1 out of 5 stars

They manipulated my account to force…

They manipulated my account to force failing my challenge. I contacted their Customer Service and they kept going back and forth trying their best deny manipulating my account. Leveled Up Traders is a scam and 90% of the 5stars reviews you see here are fake. I will contact the Police and report Leveled Up Traders.

December 12, 2024
Unprompted review
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Reply from Leveled Up Traders

Hi Ahmad,

We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience.

I was trying to look into your issue a little more but was unable to find any account information for you.

Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email.

We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at support@levedleduptraders.com

We look forward to the chance to assist you.

Meg
Leveled Up Traders

Rated 5 out of 5 stars

Raul was very quick with communication…

Raul was very quick with communication and accountability i can gladly honestly say he resolved my issue in maybeeee 15min. glad to be using his platform leveled up 4L baby!

December 13, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you for your positive feedback! Glad to see he was able to resolve your issue in a quick and decisive manner. Hope to see you payout soon!

Rated 5 out of 5 stars

Great firm

Great firm, good prices!!
And their costumer service is great, especially Cristhian he is a man of his words who has helped me time after time when I had an issue.
Thankyou.

December 11, 2024
Unprompted review
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Reply from Leveled Up Traders

Always glad to help! We will pass along the thanks to Cristhian! Hope you Level Up and achieve your first payout!

Rated 5 out of 5 stars

Hustle free, top customer service

Bought the spin challenge over the holiday break. Although there was issues promo (because the system went down) Chris was always responsive whenever I had questions with what was happening with the promo. Always professional and attentive, no bs responses either. Raul stepped in and made sure I was taken care of. He communicated on Sunday regarding what was going on and on monday, he followed up to see if I had received my account and if everything was working properly. Although there was issues in beginning, they made the experience worry free.

November 29, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you for sharing your experience! We’re glad Chris and Raul were able to address the initial issues and ensure everything went smoothly. Your feedback means a lot, and we’re here to help whenever you need, thank you!

Rated 5 out of 5 stars

Leveled up traders is the next best…

Leveled up traders is the next best thing for new and experienced traders to level up and create a new future highly recommend

December 9, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you Ariel for your great review! We're glad to be a part of your Level Up! Your recommendation means a lot!

Rated 5 out of 5 stars

Had a technical issue when buying a…

Had a technical issue when buying a challenge (wheelspin). Support helped me very good and even got me an upgrade (25k instead of 10k)

December 9, 2024
Unprompted review
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Reply from Leveled Up Traders

Thanks for your feedback! We’re glad support could resolve your issue and get you that upgrade. Enjoy the $25K challenge, best of luck!

Rated 5 out of 5 stars

Everything was amazing

Everything was amazing, quick response and informative. A special shout out to Raul who helped us out with support. Much

December 8, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you for the great feedback! We're glad you had an amazing experience, and we’ll be sure to pass the shoutout to Raul for his support!

Rated 5 out of 5 stars

Great team

Great team, easy payouts can’t ask for more

December 8, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you for the kind words! We’re glad you’re enjoying the team and easy payouts. Appreciate your support!

Rated 5 out of 5 stars

The support team handles the issues…

The support team handles the issues very promptly. Platform is very easy to use. Terms are great and the best thing is you get to trade live funds and can request daily payouts

December 8, 2024
Unprompted review
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Reply from Leveled Up Traders

Thank you for your feedback! We're glad you’re enjoying the platform, rules, and daily payout option. Our support team is always here to help!

Rated 1 out of 5 stars

Worst experience ever

I had several issues when purchasing my account and reached out to customer support for help. They told me to wait a few days for my account to appear on my dashboard — but nothing ever happened. Days went by with no progress or real updates. Eventually, Raul reached out on a Sunday to sort things out, which I appreciate, but it honestly shouldn’t have taken that long or required someone to personally intervene just to fix such a basic issue. The whole process was frustrating and poorly managed.

December 7, 2024
Unprompted review
Leveled Up Traders logo

Reply from Leveled Up Traders

Thank you for your patience and kind words! We’re glad Raul could step in and get things sorted for you. Your support means a lot, and we’re here to help whenever you need!

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