Lewsett & Sons Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely brilliant customer service! I have been in touch on many occasions and I always received prompt response and the problem was solved straight away! My dogs have been on Lewsett & Sons for ov... See more

Company replied

Rated 5 out of 5 stars

Great customer service, they responded to my queries very quickly and were able to fix any problems or tell me what was happening. Food quality is amazing and great communication.

Company replied

Rated 5 out of 5 stars

I couldn't recommend L&S enough! I've tried a variety brands offering similar products and is this is by far the best smelling, most compact for storage and the one they prefer. My dogs are both fussy... See more

Company replied

Rated 5 out of 5 stars

We have been using Lewsett and Sons since May 22. Our normally fussy dogs love their food, there is never a morsel left in the bowls. The subscription is really handy and the deliveries are... See more

Company replied

Company details

  1. Pet Store

Written by the company

We provide complete and balanced raw dog food meals here in the UK. We deliver frozen meals to your door. Simply thaw and feed. All our meals are made from human grade ingredients and sourced here in the UK. Premium raw dog food at not so premium price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Fantastic natural food and customer service

Our dog absolutely loves this natural raw food! We had him on kibble but since switching we have seen improvements in his coat and also his toilet movements
And as long as he is happy and Healthy it is well worth the money!

May 31, 2022
Unprompted review
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Reply from Lewsett & Sons

Great to hear that your dog has adjusted to raw so well and that you have been able to see the difference :)

Rated 5 out of 5 stars

Everything about this company is…

Everything about this company is perfect, since the registration process to the actual product. My dog simply loved the food. Is so fresh and rich, we couldn't be happier!

May 31, 2022
Unprompted review
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Reply from Lewsett & Sons

Thank you! Wonderful to hear your dog is happy!

Rated 5 out of 5 stars

Fritz can’t get enough!

Fritz had been on and off raw and kibble for most of his early puppy months. We transitioned him to a well known raw brand quite early on but he got bored after just a week and refused to eat it anymore. We then moved him back onto kibble and noticed he started to develop allergies towards it. We then moved him onto a homemade raw mix but he got bored of that too. That’s when we came across Lewsett and Sons, we were given a trial mix which lasted a week, Fritz surprisingly never got bored of it. He’s been eating the delicious puppy mixes for months now and loves it so much. The magic mix really must be that good for our picky puppy to stick to it! The packaging is also great as it doesn’t leak all over the fridge when defrosting, nor in the recycling bin when thrown away.

May 31, 2022
Unprompted review
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Reply from Lewsett & Sons

Fritz seems to know what he does and doesn't like, which I am sure can be frustrating at times but also helpful in a way haha. Thanks for the wonderful feedback :)

Rated 5 out of 5 stars

The service is great

The service is great. UPS messed up the delivery. Lewsett & Sons could not have done more to help. When the food finally arrived all but two were still frozen solid, this is down to it being so well packed.
My dogs love the food and they are thriving on it. What more could you want.

March 22, 2022
Unprompted review
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Reply from Lewsett & Sons

Thank you for allowing us the time to resolve the issue. Glad to hear your dogs are loving the food!

Rated 5 out of 5 stars

A lovely family business

Lewsett & Sons are a great family business providing a subscription raw food delivery box service.

They come in handy packages shaped liked sausages which you just squeeze out at mealtimes.

I’ve tried loads of raw food for my dog, and these are the least smelly, and leave the most space in my freezer!

The ingredients list looks so yummy as well - I’ve come to the conclusion that my dog eats better than me!

February 5, 2022
Unprompted review
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Reply from Lewsett & Sons

Haha love that last sentence! Thank you for your kinds words :)

Rated 5 out of 5 stars

My Dogs love Lewsett’s food & can’t get…

My Dogs love Lewsett’s food & can’t get enough of it. My girl dog is very fussy with what she eats & goes off her food at times but not with Lewsett always wants more. The personalised customer service is also excellent. Have recommended Lewsett’s to all our friends who have dogs.

February 1, 2022
Unprompted review
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Reply from Lewsett & Sons

Thank you for recommending us to your friends! Glad to hear your dogs are loving our food and that your girl is wanting more :)

Rated 5 out of 5 stars

Apollo loves his raw food from…

Apollo loves his raw food from Lewsetts! He struggles with food allergies and they’ve been great in accommodating his needs! The tubes are easy to store and squeeze out for filling kongs and other enrichment items. We love it!

February 1, 2022
Unprompted review
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Reply from Lewsett & Sons

Wonderful to hear that we were able to accommodate Apollos food allergy needs :)

Rated 5 out of 5 stars

Our dog whiskey loves it so much he runs away with it

Whiskey is a very fussy 20 month old GSD, we've tried over 15 raw brands. He absolutely loves Lewsett and Sons and thriving on it! He will come and steal some, then run away with it after every delivery we get while I'm trying to unpack the food!

November 23, 2021
Unprompted review
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Reply from Lewsett & Sons

We are so glad Whiskey is loving his food and "helping" with the unpacking when it arrives haha

Rated 5 out of 5 stars

Just amazing!

River is usually a fussy eater but she loves her Lewsett and Sons. She’s really exited for her breakfast and dinners. Such an amazing new business that really care for the well being of our pups🥰

November 13, 2021
Unprompted review
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Reply from Lewsett & Sons

Thank you for your kind words!

Rated 5 out of 5 stars

An amazing business

An amazing upcoming business, has great ethics, dogs health is 100% their main priority, and all the team is lovely.

October 26, 2021
Unprompted review
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Reply from Lewsett & Sons

Thank you! We are so grateful for the support :)

Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service. My dog loves the food, I’ve never seen him so happy to eat something. And the package arrived perfectly on time in great condition. Love being able to keep it all frozen. So useful!

September 26, 2021
Unprompted review
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Reply from Lewsett & Sons

Glad to hear that your dog is happy on our food and that you have had a smooth customer journey with us!

Rated 5 out of 5 stars

Super happy with Lewsett & Sons!

Our dog has always been fussy with kibble, regularly going days without eating a full meal. Now, he literally jumps with excitement when we're getting his food ready! It's been lovely seeing him really enjoy his meals again and it's great not having to worry about his diet.

September 22, 2021
Unprompted review
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Reply from Lewsett & Sons

A little happy dance before meal time is what we like to hear :)

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