We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more
Company replied
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We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more
Company replied
Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this co... See more
Company replied
Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey... See more
Company replied
It is easy to get good customer service when everything goes smoothly. The sign of great customer service is what happens when there are little things that go wrong. Lex Blinds have been amazing from... See more
Company replied
We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.
190 High Rd, Loughton, IG10 1DN, London, United Kingdom
We had a problem with blinds that Lex fitted for us in Poole. A new motor needed. We had problems trying to fit them and reprogram the remotes. I spoke with Sandra on several occasions to try and get help. They were more than helpful. She sent us a “how to” video and eventually we managed to get it done. Sandra telephoned us the following day to find out if everything was ok. Makes a change to have good PR! Would definitely recommend.

Reply from Lex Blinds
Excellent service, we’ve had our whole house done by Lex.
Straight away we were really impressed with Oris who came to measure up. His knowledge about the products made our decision easy.
Sandra at the front desk was also great, professional and efficient.
The guys who came to install were tidy and polite.
Loving our new awning and the blinds look great too!
Thanks

Reply from Lex Blinds
Great service and two great guys, tidy and polite and the product is excellent!!

Reply from Lex Blinds
Terrible customer service following complaint. Blinds measured wrong and when originals were fitted I was left without being able to open my window's which was a fire hazard. Months of no contact and an assumption of when they were being replaced without checking. 6 appointments in total. Would never use again.
As i can't reply direct - Your response is more detailed than I've ever received but still factually incorrect. I reiterate, i won't be using Lex Blinds again or ever recommend.

Reply from Lex Blinds
From start to finish I have had a wonderful and attentive team to help me select and have appropriately installed outside roller blinds. The team who installed the blinds worked professionally throughout. Very clean and thorough. Not often you can say well done and thank you for the experience. A very satisfied customer.

Reply from Lex Blinds
Excellent service by a local business.
Great products at a very competitive price with outstanding customer service.

Reply from Lex Blinds
Steve was brilliant. Good helpful professional advice and suggestions. Sandra is amazing. Always on top of her game. And the fitters were polite, cleaned up, good with the dog (!) and efficient. Total winning combination.

Reply from Lex Blinds
Really good service, they made sure I got exactly what I was after design wise.
Installed in good time and to a high standard too

Reply from Lex Blinds
From our first contact with Lex Blinds from taking measurements to final installation We cannot speak too highly of the service provided. We were given a date for installation which was adhered to we were kept fully informed of the progress of our order. The staff who actually installed our blinds were professional polite and cheerful and also removed their footwear of their own volition. We would definitely use their services again and have already recommended them.

Reply from Lex Blinds
Excellent service from start to finish. From measuring up to final installation - all went according to plan. I am more than pleased with my new Blind.
I have used their service before for curtains which again was excellent.

Reply from Lex Blinds
Competitive transparent quote, updates during delivery process and quick clean installation. Would recommend Lex blinds to anyone.

Reply from Lex Blinds
Just like to say how impressed we were with the way all staff handled the delivery, installation and management of our new awning. They are all polite, helpful and professional in every way. There were a few problems with the installation of our awning, but these were overcome by the desire of the team to get it right. We have a good product, which we are very happy with. I would recommend Lexblinds to anyone for any of the products and services they offer.

Reply from Lex Blinds
Excellent team. Friendly and competent from sales to installation. The after-sales is very good too. We have used them many times both internal and external and will continue to do so.

Reply from Lex Blinds
Fantastic chap came for the quote, he was full of great advice and very professional (and friendly!). Installation was great too, and fab communication throughout

Reply from Lex Blinds
We ordered some blinds for the kitchen earlier this year. The blinds arrived and were fitted quickly and efficiently. The fitter noticed that one of the blinds had been made to short, so immediately contacted his base to let them know and said a new one would be ordered. He was able to leave all the blinds in situ, until the new ones arrived. The matter was dealt with, with very little inconvenience to us. The company always kept us up to date with what was going on and we’re very professional. The fitter was brilliant. We now have 3 perfect blinds and are very happy.
We wouldn’t hesitate to use this company again, or recommend them to anyone.
Thank you

Reply from Lex Blinds
After an unfortunate experience with a different supplier, it was a pleasure throughout dealing with Lex Blinds. They recently fitted a motorised external blind for us which looks good, is very effective, and operates really smoothly, all for a fair price. If only all companies were like this. Thank you.

Reply from Lex Blinds
Am impressed with the service. Lex Blind delayed doing the blinds previously and when I called them again, they were very sincerely apologetic. .. 'covid times'. The guy came back to take measurements and he was super friendly and the fitter who did the fitting today was absolutely 💯 % amazing and super efficient. Also, Sandra at the office was super efficient in dealing with the queries on phone when I needed clarification. I would definitely recommend them. Good range of blinds in stock. Great look to our rooms. Thank you⭐🌟

Reply from Lex Blinds
Very happy with my new curtains… had to wait for the material to be in stock but Sandra kept chasing and was excellent at keeping me informed

Reply from Lex Blinds
Recently ordered Day & Night blinds for the front of my house & they’re now installed and look great!
Really happy with Lex Blind’s service from start to finish.
Highly recommend

Reply from Lex Blinds
I had Lex Blinds fitted last week 28-5-2022 in 2 of my bedrooms and the result was outstanding. The fitter’s name was Aiden and he was so professional and efficient and very genuine. He was also very polite and he respected my house. He had a little problem on the second window but in minutes he was able to continue the work like a true professional. He tidied up after all the work was done and he took away my old blinds which was a bonus. I am very happy with my new blinds. They are really good quality and great value for money.
I would definitely recommend Lex Blinds to all my family and friends.
Thank you Lex Blind
Ramdai Ames

Reply from Lex Blinds
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