Honestly, I wasn’t so sure about buying such expensive sunglasses because I was completely unfamiliar with the brand and their quality. But I gave them a chance, and I’m truly extremely happy with wha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my third time getting a pair of sunglasses from this brand. My husband is picky, but he loves their unique designs especially for the summers. He's gone through many sunglasses but this brand... See more
Company replied
The delivery was very fast. Packaging and accessories were amazing. The glasses are top quality and they look like it. The design is unique and they are definitely worth it! The customer support was e... See more
Company replied
I'd seen these for years online, but it wasn't until I was at their store in Venice that I got to try them on. I was very impressed with their quality and classic styles with a modern twist. The herit... See more
Company replied
Company details
Written by the company
L.G.R srl is an Italian eyewear brand of high-end glasses and sunglasses, started by Luca Gnecchi Ruscone in 2008.
Inspired by Africa, Handmade in Italy...
Written by the company
- Inspired by Africa
- “Some years ago I was in Eritrea, Africa, wandering through my grandfather’s old warehouse of Italian imports, when I discovered a model of sunglasses from a time long forgotten. These beautiful designs immediately evoked the romanticism of an era long gone by. The merging of two worlds; the adventure of Africa and the glamour of the Riviera. I returned to the original manufacturers and created a line capturing this timeless elegance…” Luca Gnecchi Ruscone
- Handmade in Italy
- L.G.R eyewear is entirely handmade in Italy by three artisanal families, who build each frame from start to finish using traditional methods of production in order to deliver an authentic and noble product. L.G.R preserves Italian values and heritage through hard work by real people who have spent their lives specializing in this meticulous line of craftsmanship. The result is a genuine product that translates excellence through passion and authenticity.
Fast and free shipping worldwide
14 days return policy
We ship all orders with our logistics partners UPS (worldwide) and TNT (Italy).
Depending on your location, the shipping time may take:
EUROPE: 2-3 working days
UNITED STATES: 3-4 working days
REST OF THE WORLD: 5-6 working days
Contact info
Piazza Lecce, 4, 00161, Rome, Italy
- +39 06 4341 3879
- customercare@lgrworld.com
- lgrworld.com
All is Perfect
December 11, 2023
Reply from L.G.R
Dear Dirk,
Thank you for sharing your feedack, it really means a lot to us.
L.G.R Customer Care
Excellent customer service support
Excellent customer service support! Professional and efficient best is class. Thank you Martina.
November 30, 2023
Reply from L.G.R
Dear Bryan,
Thank you for your kind words!
We're delighted to hear about your positive experience. If you have any further questions or need assistance, feel free to rcontact us.
L.G.R Customer Care
Reply from L.G.R
Dear Osman,
Thank you for your kind words! We take pride in delivering top-notch, handmade quality sunglasses.
Your satisfaction is our priority, and we appreciate your support.
L.G.R Customer Care
LGR produces the very best design and…
LGR produces the very best design and quality frames and lens available today. Having purchased dozens of high-end sunglasses over the years, I can honestly say, without hesitation, that every pair of LGR sunglasses that I have purchased have been of the finest quality of any sunglasses I have ever owned. Their designs are unequalled and I receive more compliments on LGR sunglasses, than any other brands I have ever worn. LGR is a fantastic company and their customer service and support is spectacular. They have earned me as a lifelong customer.
December 1, 2023
Reply from L.G.R
Dear Bradley,
Thank you for your glowing feedback!
We're delighted that you find LGR sunglasses to be the best in design and quality.
Your compliments on our unmatched designs and top-notch quality mean a lot to us.
We're honored to have you as a lifelong customer.
If you ever need assistance, feel free to reach out.
L.G.R Customer Care
Customer satisfaction focused service approach.
Ms. Martina from LGR customer services took great care of me due to the problem I had with my order and successfully solved my problem. I am grateful to her. Thank you very much.
December 20, 2023
Unprompted review
Reply from L.G.R
Dear Enes,
Thank you so much for your kind words! We're delighted to hear that LGR customer service team provided excellent assistance and successfully resolved the issue with your order.
Your satisfaction is our top priority, and we truly appreciate your gratitude.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We value your feedback and are always here to help.
L.G.R Customer Care
I had purchased 2 pairs of glasses…
I had purchased 2 pairs of glasses previously when I was in Rome and was excited for the sale this year. I misunderstood the terms however but the lovely person who responded to my email was able to remedy the situation quickly and now I am the proud owner of 4 pairs of LGR frames and look forward to adding to my collection
November 16, 2023
Reply from L.G.R
Dear Jill,
Thank you so much for sharing your experience with us! We're delighted to hear that despite the initial misunderstanding, our team was able to address and resolve the situation promptly.
We truly appreciate your support, and it brings us immense joy to know that you are now the proud owner of four pairs of LGR frames.
L.G.R Customer Care
Very kind and responsive
Very kind and responsive.
Customer support is second to none.
Special thanks to Martina -
December 12, 2023
Unprompted review
Reply from L.G.R
Dear Christian,
Thank you for your kind words!
Our customers' opinion truly means a lot to us.
We appreciate your feedback and we look forward to assist you in the future :)
L.G.R Customer Care
Amazing people
Amazing people. Thank you so much. I had an issue with a vendor who sold me damaged LGR glasses and wouldn’t take them back. I contacted LGR about my experience and they went above and beyond to help and make the situation right.
November 14, 2023
Reply from L.G.R
Dear Mikey,
Thank you for your kind words!
We're glad we could assist you with the issue and make things right. If you have any more concerns or questions, feel free to reach out. We appreciate your feedback!
L.G.R Customer Care
Reply from L.G.R
Dear Julio,
We are glad to hear that you're pleased with the quality and aesthetics of our glasses.
Your satisfaction means a lot to us! :D
L.G.R Customer Care
Reply from L.G.R
Dear Patty,
I'm glad to hear that you had a positive experience.
If you have any further feedback or any questions, please feel free to share. We're here to assist you.
L.G.R Customer Care
Fast delivery
September 19, 2023
Reply from L.G.R
Dear Carolina,
We are pleased to hear that your order was delivered promptly.
Meeting our customers' needs is always our top priority.
L.G.R Customer Care
The perfect glasses they’re what i need
September 11, 2023
Reply from L.G.R
Dear Nassr,
We're thrilled to hear that the glasses are just what you needed! Enjoy them to the fullest.
L.G.R Customer Care
Thank you so much
September 1, 2023
Reply from L.G.R
Dear Salem,
Thank you for choosing L.G.R World!
Our team is here to assist you :D
L.G.R Customer Care
Reply from L.G.R
Dear Mike,
We express our gratitude for choosing L.G.R World as your choice.
Our dedicated team is here to provide you with assistance and support :)
L.G.R Customer Care
I had specific needs for my order…
I had specific needs for my order decided to call LGR from Brazil. In a matter of seconds, I had a a business supervisor (Giovanni Origlia) on the line, who gave me a tailor-made solution and helped me place an order.
September 12, 2023
Unprompted review
Reply from L.G.R
Dear Bernardo,
We're glad to hear your specific needs were met with a tailor-made solution and that Giovanni provided excellent support for your order. Our customers' satisfaction is our top priority.
Thank you for choosing LGR!
L.G.R Customer Care
Reply from L.G.R
Dear Elena,
We're thrilled to hear you love our high-quality sunglasses.
Our customers' satisfaction is our top priority; L.G.R Customer Care is available for you for anything you may need.
Thank you for your positive review and enjoy your sunglasses!
L.G.R Customer Care
Reply from L.G.R
Dear Max,
We're so glad you took the time to write these kind words and you like our product!
Have a beautiful day,
L.G.R Customer Care
Many companies will not help when you…
Many companies will not help when you have made a mistake with ordering. happy to report that LGR were not just helpful but bent over backwards to solve the problem. Great products even better service
July 26, 2023
Reply from L.G.R
Dear Cassidy,
Thank you so much for your kind words. Our customers' satisfaction is our top priority; L.G.R Customer Care is available for you for anything you may need.
Enjoy your L.G.R glasses!
We wish you a wonderful day.
Reply from L.G.R
Dear Dr. Stavros,
We are extremely happy to receive this feedback and, above all, we are even happier to see our Customer Care has been helpful.
We can't wait to assist you again.
We wish you a wonderful day!
L.G.R Team
Craft design and quality
Coolest glasses In the world , great design and exceptional quality
July 25, 2023
Reply from L.G.R
Dear Lorne,
We're so glad you took the time to write these kind words.
Have a beautiful day,
L.G.R Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.