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Company details

  1. Boiler and Heating Service

Written by the company

Heating & Hot Water specialists. Installations, repairs, diagnostics. Covering Herefordshire and surrounding counties. Gas boiler servicing, landlord's safety certification, repair and installation.


Contact info

3.4

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Poor service

Unreliable, didn't turn up when promised, several times, and twice delayed the booked start date, which had a knock-on effect on other trades. Installed new oil boiler but did it wrong so the boiler couldn't be commissioned and left me without hot water for 3 weeks. Terrible customer service. No apology, no empathy, just shrugged shoulders and said I had to live with it. Took copper pipes from my old radiators without permission. Final invoice didn't match quote, and instead of discussing it in a mature and polite manner they issued court proceedings without warning for alleged outstanding debt. There are many other things too, but these are the main ones

October 19, 2021
Unprompted review

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