Lialys Reviews 

863
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 539 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the hair pins are very pretty, comfortable to wear daily, and add a stylish touch once you get used to them. Many buyers also appreciate the prompt shipping times and the protective, classy packaging that arrives with their purchases. Some reviewers were not happy with the product dimensions, noting that the clips are much smaller than expected and struggle to hold fine hair securely. However, some people mentioned issues with durability and grip, stating that the plastic material can break and the pins frequently slip out of place.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Quality

Customers consistently note mixed experiences with quality regarding the hairpins. While many reviewers... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as reviewers reported starkly contrasting... See more

Order

Reviewers highlight ambiguous aspects of placing an order, with some consumers praising the straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the hairpins, they totally do as promised. Unfortunately the beautiful gold ornament is gone after 2 uses which makes the pin look quite boring. Would be good to make this paint more durable, b... See more

Rated 4 out of 5 stars

Nicely packaged appears sturdy but much smaller than expected from watching video. A little expensive for something so small. The free extra set quantifies the price. But one set at full price is rath... See more

Rated 4 out of 5 stars

The product is excellent. Great idea. However, I have one similar clip that is very old, the same shape made about90 years ago. Your clip is better. I will enjoy using the clip. Congratulations... See more

Rated 4 out of 5 stars

Ordering and delivery were good with email notification and tracking ability. I thought the pins would be larger. Looks like there is a larger version that I think would work better in my hair.


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

863 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(863)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The hair pin doesn'twork

The hair pin doesn'twork, both my sister and friend all agree it doesn't hold the hair in place, however much you twist and tighten the hair. Such a shame with all the social media advertising this product.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

These hair pins work like a dream

These hair pins work like a dream, better hold with one rather than two of another brand. Attractive, too. I like that you have such a wide variety of colors to choose from. They seem made for longevity, so that makes them an ever better value. I am a very satisfied customer. Highly recommend!

December 25, 2025
Unprompted review
Rated 2 out of 5 stars

The hairpins were a Christmas gift to…

The hairpins were a Christmas gift to my adult daughter. She has found the pins do not hold for very long in her fine, shoulder-length hair and not in her young daughter’s thicker, below shoulder-length hair, either. My daughter has followed the video tutorials, and she doesn’t find the tutorial’s recommended hairpin placement to make any difference. So, I’m disappointed.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

After multiple tries

After multiple tries, I finally got the trick. My haïr is still a Little to short to make many styles but so far I’m moré than satssfied!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lialys hair clips

I’ve been using these hair clips for a few months and they don’t pull my hair like other clips. I have fine hair but the always stay in. If they slide a bit they still stay in.
Would recommend them :)

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Elegant Clips - Practice Makes Perfect

It took me a while to become proficient in utilizing the Lialys hair pins. I think if you including a nice glossy instruction guide on hard paper it would help users know how to best insert the pins. Reminders to twist the hair before pinning and teasing if your hair is extremely fine. My hair is fine so having a greater amount of hair to hold back works best if I use the clips after freshly washing my prhair. These clips really do work, it just gets some getting used to and finding the best way it works for your hair type. It took me about 2 weeks of practice to be able yo insert the clip so that it held all day.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lialys to the rescue!

I am seventy-four with very fine hair . Lialys Hairpins pins have revolutionised my ability to keep my hair in place as well as look decorative. No more hair grips or slides for me. Thank you.

January 11, 2026
Unprompted review
Rated 4 out of 5 stars

Older Woman Using Hair Pins

I am 78 years old and having some issues with raising left arm to reach behind my head to use hair pin. But I am working on it and have been able to do a few of the styles. I sent my 45 year old daughter 3 of the hair pins and she loves them.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Find

Great Find. Beautiful Lialys hair pins really hold my long hair in a bun throughout the day. Thank you.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hairpin works great with practice

Takes getting the hang of it with several tries. Helps to watch the video tutorial and practice. Cute little hairpins. I like a half updos as I have thick hair.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Lialys Hairpin Business is a SCAM

There are a lot of Instagram adds for Lialys, a company supposedly located in France.

I purchased it and the emails and package tracking all appear legit, but when I received a package with the sender’s information listed as such:
SHIP FROM: Kevin
5215 S Boyle Ave
Vernon CA 90058

I emailed them to receive a full refund and received and email from someone named Florian:
Hello Minna, 😊

I completely understand your concerns with the hairpins, and I genuinely want to find the best solution for you.

Since our return center is based in France, returning the hairpins would involve international shipping costs on your end. To make things easier for our customers, we've developed an alternative approach:

🌟 Partial refund option: 50% back
- You keep the hairpins
- We process your refund immediately
- You save on return shipping costs
- No waiting time or shipping logistics to handle

Full return option:
- Complete 100% refund
- You handle return shipping to France
- Refund processed once we receive the package back

The partial refund option was really designed to save you the hassle and expense of international shipping - but the choice is completely yours based on what feels right for your situation.

Let me know which option works better for you, and I'll get it sorted right away. 🌸

Best regards,
Lialys Customer Care
📅 Available Monday to Saturday
📩 contact@lialys dot com

There is also a reddit thread on Lialys hairpins being fraudulent.

I also realized the credit card was processed in Hong Kong.

This doesn’t make any sense that the credit card processed in Hong Kong, shipped from California, and the refund processing center is supposedly located in France.

I have also reported this to the FTC (reportfraudftc dot gov) and the BBB (bbb dot org). 

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth it - doesn't hold hair and they break

I spent $100 on 3 sets of 6 pins to use and give as presents and everyone found they are terrible pins. The pins don't stay in place i.e. they fall out within 10mins, two of them broke and poor customer service to try and get some sort of reimbursement. We all have thick hair but we all followed the video instructions and all found not worth it.
When I tried to find somewhere to write this review, of course Lialy's webpage only has good reviews and no constructive ones.
Not worth the money - better of with those old 80's combs which are a tenth the price.

December 24, 2025
Unprompted review

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