This company my mother who died last week wrote her will I’ve since found out that the company was dissolved 2023 and now we need her will but no idea how to get it because no idea what happened to wi... See more
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Incompetent people doing a poor job, making basic mistakes. Unsatisfactory in the extreme. For a company that should focus on attention to details, you seem to have completely missed out on that da... See more
Company replied
Sent my completed will to the wrong person, when I got a copy there was a clause added I had not asked for, when I phoned to get it changed they added an extra clause, leaving my money to a random cha... See more
Company replied
Clayton who helped me complete my will at Libertas Wills offered outstanding service. He made something that is not an easy thing to think about or do, feel easier. He was attentive, patient and very... See more
Company replied
Company details
Written by the company
At Libertas Wills we pride ourselves on our service. Our fully trained staff with years of experience are here to make this process as easy and cost effective as possible.
Contact info
1 Freedom House, Ivy Rd, GU12 4TX, Aldershot, United Kingdom
- 01252 357875
- jessica.wilson@libertaswills.co.uk
- libertaswills.co.uk
2.9
Average
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Everytime I get a phone call you are…
Everytime I get a phone call you are all very professional and make the process so easy thank you.
September 10, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Kyle, thank you for taking the time to leave us your positive feedback
Very friendly and helpful
Very friendly and helpful. Explained to me in simple detail on what I should do once I received the will. Then explained to me how to make changes to the will.
September 10, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Helen, thank you for taking the time to leave us your positive feedback
Very helpful and friendly people to do…
Very helpful and friendly people to do business with. Highly recommend
September 9, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Danny, thank you for taking the time to leave us your positive feedback
I have found dealing with this company…
I have found dealing with this company for getting my will written good and they have delivered what was promised, The level of customer service has been of a good quality, I have had queries dealt with quickly and professionally and had a positive experience with the staff who I have dealt with.
September 9, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Kathleen, thank you for taking the time to leave us your positive feedback
Very quick and professional service
September 8, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Mark, thank you for taking the time to leave us your positive feedback
My experience with Libertas wills was a…
My experience with Libertas wills was a easy one, I was completely happy with the will I received and I also like the fact they call you to make sure the details are right and whether your happy with it or not, extremely polite customer service also so a big thumbs up from me.
September 8, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Marlon, thank you for taking the time to leave us your positive feedback.. We are delighted to see you are happy with our services.
Good services but took a long time to…
Good services but took a long time to send us the will
September 2, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Steve, thank you for taking the time to leave us your positive feedback.
Great service
Great service! Honest, helpful and followed up enough times to get my butt into gear! The team have always been friendly wiht every call!
September 1, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Kelly, thank you for taking the time to leave us your positive feedback.
Very easy to do
Very easy to do, no pressure. Made very simple, information is very helpful and informative
August 31, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Jackie, thank you for taking the time to leave us your positive feedback.
Will writing
A simple efficient service, delivering what they say at a competitive price. The after service contact is also the same. 5 stars.
August 31, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Jules, thank you for taking the time to leave us your positive feedback.
This service was free as part of my…
This service was free as part of my life insurance cover so didn't really expect much but they have been great. Really easy to use and all done via email so convenient.
August 27, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi, thank you for taking the time to leave us your positive feedback.
Really easy to do and every member of…
Really easy to do and every member of staff were extremely helpful and answered everything. Not pushy for anything more which I appreciated.
August 26, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Nina, thank you for taking the time to leave us your positive feedback.
Efficient and patient
Efficient and patient. I 100% recommend this company as they took everything into consideration (my wishes) and were completely thorough
August 26, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Ferne, thank you for taking the time to leave us your positive feedback.
An efficient and professional service.
August 19, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Sharon, thank you for taking the time to leave us your positive feedback.
Very professional
I have received my will quite fast and everything was according to my wishes. The agents are professional and explain everything in a clear manner. I highly recommend it!
August 18, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Roxana Thank you for taking the time to leave us your positive feedback. We are pleased to read that you came away happy to recommend our service
A Class Service
Worrying about my first child whilst pregnant with my second, I needed to look at creating a will to protect my child, this service was easy, straightforward and the agents are very helpful! I’d definitely recommend this company to anyone!
August 16, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Chloe, thank you for taking the time to leave us your positive feedback.We are delighted to see you are happy to recommend our services.
I received all the support I needed and…
I received all the support I needed and the customer care accorded to me was fantastic.
August 16, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Amina, thank you for taking the time to leave us your positive feedback.
Excellent service
Excellent service, quick and efficient. I had problems with my computer and they called me back and did everything on their end. Came through the post very quickly and the follow-up call by Alyssa was excellent. Recommend.
August 16, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Dawn, Thank you for taking the time to leave us your positive feedback. We are delighted to see you are happy to recommend our services.
Very easy to use and nice people on the…
Very easy to use and nice people on the end of the phone
August 14, 2021
Unprompted review
Reply from Libertas Wills - Will Writing Service
Hi Gail, thank you for taking the time to leave us your positive feedback.
Reply from Libertas Wills - Will Writing Service
Hi Nicola, thank you for taking the time to leave us your positive feedback.
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