Liberty Tax Reviews 

48
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I am a disabled Marine Corps Veteran and single father who has raised 3 daughters alone for 18 years. I was ripped off by liberty tax office 100 N Houston Lake Blvd, Centerville, GA 31028 in March 202... See more

Rated 5 out of 5 stars

LIBERTY TAX IN PETERBOROUGH HAS BEEN AMAZING,THEY GO ABOVE & BEYOND EVEN IN OFF SEASON THEY HAVE BEEN THERE TO ANSWER QUESTIONS ,ADVISE & SUPPORT US . THEY HELPED US THROUGH WHAT WOULD HAVE BEEN A... See more

Rated 1 out of 5 stars

Terrible service! Took my elderly mothers taxes in for several years, and found later no accountant looked at them. Just people working there. They messed up my moms taxes so bad CRA said she owed $20... See more

Rated 1 out of 5 stars

Only one employee that knows how to run the business. Without that person, this location cannot run properly. Lied to me about filing my taxes and then filed them too late and receive a penalty becaus... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Liberty Tax Service is an American company specializing in the preparation of tax returns for individuals and small businesses.


Contact info

  • Corporate Landing Parkway 1716, 23454, Virginia Beach, United States

  • libertytax.com

2.0

Poor

TrustScore 2 out of 5

48 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(48)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

I went to a Liberty Tax in Kamloops

I went to a Liberty Tax in Kamloops, Bc, Canada, have been going to them for years. I am just now get reassessed for my 2021 tax year because they didnt send in all my t4's. I told them what ones I had, so the missing ones they could get electronically. They did not notify me that they did not have them all, and went ahead and filed my taxes anyways. If i had known they didn't have them all, I wouldnt have filed then. I would have contacted the company i was missing one from to get it. I trusted that they would do it properly and I wouldn't have to double check them. But now i know better, as I owe money for that year now.

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Liberty tax in Conway SC I've been…

Liberty tax in Conway SC I've been going to for years they have gave me the best service that u could ever want. They work together as a team. Far as the prices of fees everything is high in the economy at the moment. They work hard as a team to get you what u deserve. GO LIBERTY

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

Glens Falls Branch 👎🏻

Glens Falls branch has the gall to say “you have your LY taxes there, you should know” when I ask what the cost of the NY state tax return would be. Attitude from the team the second I walked in. Was a customer the last two years. Never again. Now I’m telling EVERYONE I know about my experience.

February 27, 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!

Liberty Tax 5446 Bethelview Rd. Cumming, Ga.

STAY AWAY! My wife and I had our 2021 taxes prepared there. Months later we received a letter from the IRS stating we owed $5,000 plus a $200 penalty. The individual who prepared our taxes forgot to include certain documents that were provided to him.
Not long after that we received another notice from NYS stating we owed a $42.00 penalty.
we contacted Liberty and spoke to a coworker who informed us that the individual who prepared our taxes had personal issues (WHO CARES!) so we could not speak to him. We were informed by Sarah that she would send letters out so we probably wouldn't have to pay the fines, yet we have not been provided with any confirmation letter. We've had no choice but to pay the $42.00 To NYS since interest accrues.
Might have to litigate.

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

SPAM, thoughts and an embarrassment ...

They send me emails without me having registered on the platform, I spoke to them saying that I don't know why they send me messages, someone has used my email, I have asked them for my details and they have denied it outright in violation of the data law. SPAM!

February 12, 2020
Unprompted review

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