Libsyn Podcast Hosting Reviews 

718
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... See more

Rated 5 out of 5 stars

Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... See more

Rated 5 out of 5 stars

Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... See more

Rated 5 out of 5 stars

One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... See more

Company details

  1. Software Company

Written by the company

Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

718 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(718)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Rich H!

Rich H. in customer support handled my problem with grace, skill and a friendly attitude. I am going to talk up Libsyn with my publishing colleagues, and mention Rich H. in particular. In a world of shoddy customer service, Libsyn is several cuts above.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

It Keeps Getting Better

After more than ten years hosting two other podcast shows with Libsyn, I've just added my 3rd. All I can say is that the service has always been reliable, and now Libsyn 5 takes that experience to a new level.

December 31, 2023
Rated 5 out of 5 stars

Libsyn has made this process so simple

Libsyn has made this process so simple. I’m new to the podcasting thing. So I was nervous going into it. I was able to figure out a lot and the trainings are so helpful as well. I’m excited about continuing to grow in podcasting with Libsyn.

January 28, 2024
Rated 5 out of 5 stars

IT'S ALL A PROCESS

I have just begun my podcasting journey and so there has been a bit of a learning curve. Ben, the Libsyn associate explained the difficulty to me, which allowed me to continue with my desired schedule. He was very informative and patient, which I deeply appreciated. Looking forward to working with Libsyn!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience in 2005, and now.

We used Libsyn back in 2005 when another friend and I started podcasting. There were very few hosting options back then, so we went with Libsyn and were happy.

I chose them again and the things they learned in the last 15 years make the experience even better. I haven't even began to explore all of the cool features they have.

January 24, 2024
Rated 4 out of 5 stars

Live help could be better

The amount of training about the platform is great. The one area that I think needs improvement is that the live help is not great. I have never got it to work and the one time when I did send you a ticket I did not get a timely response.

January 19, 2024
Rated 5 out of 5 stars

Smart staff, always helpful

Libsyn's support has been consistently prompt, courteous, and helpful. It's always a challenge to communicate only by email with support staff, but overall, the people I've dealt with have done a great job understanding and responding to my specific questions in a timely manner. This hasn't always been my experience with other companies, so I'm even more happy to give Libsyn a good review!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Kind, helpful, thorough support

Libsyn support was so kind and helpful to me. I emailed and got to talk to the same person till it was resolved. And they made sure my podcast wasn't deleted while we sorted out the payment glitch.

January 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look