Libsyn Podcast Hosting Reviews 

718
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... See more

Rated 5 out of 5 stars

Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... See more

Rated 5 out of 5 stars

Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... See more

Rated 5 out of 5 stars

One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... See more

Company details

  1. Software Company

Written by the company

Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.


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4.5

Excellent

TrustScore 4.5 out of 5

718 reviews

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No recent history of asking for reviews

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4.5

All reviews

(718)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

Customer service - Always quick to respond. Dave Jackson was the guy who helped me resolve one.

December 10, 2023
Rated 3 out of 5 stars

Connect Call simply doesn't connect

Connect Call simply doesn't connect. I have struggled repeatedly to use Connect Call for interviews. I either can't let someone in the room or it says that they are not there when they are. We have spent 15 min or more trying to work this out and even have sent new links. It's embarrassing. Contacted support and they said maybe I should try Zoom or another service to record the call. That was half the reason I chose Lisbyn. I like the Studio, but I'm trying to decide if I should move to another hosting service altogether as I'm now paying for Zoom too.

November 4, 2023
Libsyn Podcast Hosting logo

Reply from Libsyn Podcast Hosting

Hello Christine,

I'm sorry to hear that you are experiencing problems with Libsyn Connect. I understand your frustration, and I apologize that you and your guests are having these issues.

We have created a follow up to your most recent ticket, so that we can discuss these issues further. Please check your email when you have a moment, so that we may assist you further.

Rated 5 out of 5 stars

Outstanding Customer Service

I recently rejoined Libsyn after a period of inactivity and they've gone above and beyond in their customer service to get me settled back in.

Their customer service is proactive and super helpful.

On top they've got an excellent library full of great resources.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Effectiveness | Efficiency

Your company has distributed my podcast episodes to the different audio platforms flawlessly. Your customer service is top notch, and I am very grateful for all your support through my new podcast journey.

November 24, 2023
Rated 5 out of 5 stars

Libsyn are amazing

Libsyn are amazing, it is so straght forward to get podcasts up and when I have ever needed help they are so responsive and help. Great company and would highly recommend them.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

This company is great.

This company is great.
Having never made a podcast before, they really did help to set my show up correctly.
In addition they offered an online coaching to explain how to improve my show further!

November 25, 2023
Rated 3 out of 5 stars

Very limited options

November 16, 2023
Libsyn Podcast Hosting logo

Reply from Libsyn Podcast Hosting

Hello,

We appreciate your feedback, as we always strive to give our customers the best experience possible!

We are interested in what options or features that you would like to see in Libsyn 5. If you have a few spare moments, please open a ticket by emailing support@libsyn.com, to share your thoughts. We would be happy to review your feedback, and help you with any questions that you may have.

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