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Rated 5 out of 5 stars

I bought both MS Office 2024 and MS Project from their website. Ran into a compatibility problem. They got back to me fast and offer to help via remote control, sat with me through a 2-hour long sessi... See more

Rated 3 out of 5 stars

Never received product key. Total scam, do not trust them plus they are based in London which incurred foreign transaction fee on your credit card. I should have performed better research before p... See more

Company replied

Rated 5 out of 5 stars

Downloaded Office 2024 without any problems but I could not find the icon to open it and proceed further. Sam was a great help and provided simple instructions - everything worked great. I realised la... See more

Rated 5 out of 5 stars

I ordered the one-time Microsoft Office 2019 apps and was struggling with the download. It was truly frustrating! Sam in Customer Care recognized a simple fix right away and sent instructions, also o... See more

Company details

  1. Computer Software Store

Written by the company

Licengo LTD offers secure and reliable digital license keys for software and games. Enjoy quick, hassle-free access to your purchases with exceptional customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Glad I Made the Switch

Got Office 24 with the key and manual—super easy to install and activate. The step-by-step guide made it simple. Works great, and I’m so glad to stop paying for the yearly subscription. Saved a lot!

August 5, 2025
Unprompted review
Rated 4 out of 5 stars

MS Office activation key only worked…

MS Office activation key only worked for a few days and was deactivated. smells like fraud.

Update: The Support team responded fairly quickly and corrected the issue. this was really good and shows that it was not fraud. However, a communication I received requested that I update my review and actually included a line threatening legal action as an option if I don't update citing potential damage to their company. Unnecessary

July 29, 2025
Unprompted review
Licengo logo

Reply from Licengo

Hi Dennis,

Thank you for your feedback.

Please note that the activation key was valid — however, it appears the activation process was not completed correctly after installation. In such cases, Office defaults to a 30-day trial mode, which then expires and causes deactivation.

As soon as you contacted us, we responded promptly via email, providing a new license key along with clear instructions to help you activate Office properly.

We are always available to assist via email at support@licengo.com or WhatsApp at +44 7378 942610 (messages only, no calls please). Our goal is to ensure all our customers are fully supported and satisfied.

Kind regards,
Licengo Support Team

Rated 3 out of 5 stars

Never received product key

Never received product key. Total scam, do not trust them plus they are based in London which incurred foreign transaction fee on your credit card. I should have performed better research before purchasing, no way to dispute change via credit card company.
Update 7/11/25: Received product key from Licengo support. The website using "Link" is definitely broken as it will not send the key automatically. You will need to contact Licengo support separately.

July 7, 2025
Unprompted review
Licengo logo

Reply from Licengo

Hi Michelle Lee,

We’re sorry to hear about your experience. After checking our records, we could not find any order under your name.

Please send us your order number or the email address used for the purchase to support@licengo.com so we can investigate further and assist you properly.

We also noticed your mention of a foreign transaction fee — please note that we use Stripe as our payment processor, which processes transactions locally in your currency when possible. Any such fees are applied by your own bank or card issuer, not by us or our system.

We’re also curious why you didn’t reach out to us via email or WhatsApp before posting this review — our support team is always available and happy to help resolve any issues promptly.

Licengo.com is a serious and trusted company based in London. We are absolutely not a scam, as claimed, and we’re fully prepared to prove our good faith.

If you are a genuine customer, it’s possible you didn’t receive the confirmation email or it was filtered into spam. Either way, we’re here to help — just reach out.

Best regards,
Licengo.com Support Team

Rated 2 out of 5 stars

Took to long and did not work

UPDATE, THEY SAID THEY WERE GOING TO REFUND, THEY DID NOT. my fault for trusting them when they said they will refund. After buying the license key, I emailed them as there was no confirmation or key after 5hours. It code did not work went it was sent 24 hours later. I emailed then and they tried to resolve it. The one way they said it would work was by remote access which I was not willing to do.

May 17, 2025
Unprompted review
Licengo logo

Reply from Licengo

Thank you for your feedback.

Your Kaspersky license was successfully activated and linked to your email, as shown here: https://prnt.sc/BXXqJ6MMMiIX. However, as you informed us that you were unable to use it and preferred not to accept remote support, we made an exception and fully refunded your order.

We value transparency and customer satisfaction, and we’re always here if you need help again.

Rated 5 out of 5 stars

Excellent support

Just bought licence for Office Pro 2024 LTSC, and the support team helped me promptly and effectively when there were some glitches in the process. So not quite straightforward, but a great result and excellent support, and I'd happily buy here again and recommend to others.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, I didn’t expect the key to arrive so fast! Within minutes of purchasing, I had everything I needed to get started. The key worked flawlessly, and when I had a small question, the support team was incredibly friendly and helpful. A great experience all around!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I was a bit hesitant at first, but I’m so glad I went with Licengo! The product key was delivered to my inbox in just a few minutes, and it worked perfectly on my Mac. The whole process was super smooth, and I couldn’t be happier. Highly recommend!

August 10, 2024
Unprompted review
Show reviews in all languages. (63 reviews)

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