While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a copy of a message that I sent to Jennie after she spent so much time helping me get my Word 2021 working. She is an outstanding person and you should be proud to have her represent you.... See more

Rated 5 out of 5 stars

Today I just bought Microsoft Home and Student 2010 from Licensekey24. This was an amazing experience with their team: Ashley and technician team who helped me out so much with my products from adv... See more

Rated 5 out of 5 stars

Ms. Parker was fast, attendant and competent in her work. She knew exactly where to go and how to solve the issue even though we hadn't gotten to any of the niceties like operating system or age of t... See more

Rated 5 out of 5 stars

I had difficulty with install that I think were my fault but Tony Bates who was my contact was a total gem and logged in with Teamviewer and got me up and running in minutes with very friendly and ver... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome/fast/effictive service

We had a little compatibility issue with our version of Office 2019 (VLSC) and the version of Project 2019 that we wanted to install on one of our client's PC. Daniel really gave us a great service, and I've never seen a service that fast! They answered about 30 seconds after we've sent our message on the live chat. After, we also had a little issue with the language version and Daniel also lent us his help. Thanks for everything!

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

This is my first time to buy windows 7…

This is my first time to buy windows 7 operating system at website. During installing, I encountered some issue. your company technician: Daniel Parker, used his knowledge and patience to help me to solve the problem. Without his help, I can not image how to fix my problem since the project deadtime is coming.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.
I was cautious at first and didn’t fully believe that the cheap prices are for legit products, but I was proven wrong by the agents that helped me.
No matter what issue you may encounter with their products/keys, the staff is very patient and helpful. You can use live chat, or email and they will guide you step-by-step to make sure you reach a solution.
The two agents that helped me are Daniel and Ariana. Thank you.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

I made a mistake and purchased…

I made a mistake and purchased publisher 2016 but was supposed to purchase MS Office 2016. Daniel Parker walked me through the error and reversed everything with me and helped me repurchase what I needed. It took us a few hours to fix it and he never left me once. Would I purchase from this website again? Would I recommend this to other customers? Absolutely! 100%!!

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Downloaded the wrong program

Downloaded the wrong program. Dealt with Daniel, and he fixed me up in a jiff! Great customer service here, no complaints. Daniel was professional, patient and courteous. Highly recommend!

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Trusting site

Trusting site

I have no complains that’s why I am giving a 5 star to Licensekey24. My windows 7 is working perfectly, the activation was went through right away.
After 8th month computer say your windows not active. So I email this company they help me to active the windows now my windows is active

Thanks to license24

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Outlook 2019 purchase

Outlook 2019 purchased (11h17), downloaded (12h14) and successfully installed (14h15) following reception of instructions by email (14h08), all within 3 hours. And this installation automatically found and converted all my Outlook 2007 pst files. Cannot be simpler!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Daniel Parker saved the day - Office is now functioning

I bought Office Home/Student two weeks ago and spent a lot of time chatting with microsoft people and other people and the final word was i couldnt use office 13 with Windows 10 - Then Daniel Parker from Toronto came along and had office loaded on my new pc and working in 18 min. - Microsoft truly needs more people like Daniel Parker if and again i say if they want to keep going forward.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Daniel Parker helped me today

Daniel Parker helped me today. I received a message from microsoft telling me that my license was going to be expired in two days. After few minutes discussing with Daniel, I realized that wasn't their license. Indeed, I have a double license... I couldn't get of rid of the wrong license. Daniel offered his skills by taking control of my computer. Few minutes later problem solved. Really helpful even if it wasn't their product. Highly recommanded!

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Company did not deliver, and failed to refund my purchase

The company had failed to provide a product within a reasonable timeline therefore I requested a refund (I needed the product as our server had crashed). I have been waiting for well over a month and the company has stopped responding to my emails. Very poor customer service.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Today I just bought Microsoft Home and…

Today I just bought Microsoft Home and Student 2010 from Licensekey24. This was an amazing experience with their team: Ashley and technician team who helped me out so much with my products from advising product information to assisting with technical difficulties. They are patient , caring, and helpful.
Next time I will absolutely come back and purchase products on Licensekey24.
Thank you very much Licenseley24 team. You deserve 5 star rating!!!
I

February 18, 2021
Unprompted review
Rated 1 out of 5 stars

cancellation policy

Their website offers a 14 day cancellation policy. No explanation required. There are no conditions attached to their website cancellation policy. I completed their Revocation Form although I have had some email communication, their last response was we can not refund your money. I have asked them to honor their warranty. Based on all the comments below, I am not very hopeful. Should you use them? Read all the comments then you can decide.

It about a month since I posted the original comments and as I expected, I have received no response and they have not yet honoured their online warranty.

February 14, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look