LifeSecure Financial Services Reviews 2,502

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Samuel Becket Is an absolute asset to Life Secure FS. 10/10 for his service and tenacity. Sam has gone out of his way to find a way to creativity get me covered, even if the request is out of... See more

Company replied

Rated 5 out of 5 stars

Sam thankyou You have given me the piece of mind I never thought I could have knowing my son is going to be looked after if anything happen. Having a few health conditions I was always worried I co... See more

Company replied

Rated 5 out of 5 stars

Had a lovely phone call with Sam today, he helped me with my new application for Life insurance. We have found that there seems to have been a few manipulations on a previous Life insurance plan whi... See more

Company replied

Rated 5 out of 5 stars

My consultation with Helen was honest, helpful and productive. Choices were offered and advice was given when I was unsure about policies. The policy I chose will allow some provision for my fam... See more

Company replied

Company details

  1. Insurance Agency
  2. Investment Service
  3. Pension Fund

Information provided by various external sources

We are a UK based whole of market life insurance brokerage that specialises in life insurance, pensions, income protection, private medical insurance, and home insurance. We are FCA regulated to advise customers based on their own personal circumstances and individual needs. We offer reviews on current insurance policies and on pensions. If you have any questions regarding our service or need any type of advice regarding insurance or pensions please contact our head office and speak to one of our specialist team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 1 out of 5 stars

I would not recommend this company…

I would not recommend this company because they try to entice you to buy life insurance even though I said to them that I’m not interested and they keep harassing me by keep calling me up all the time and that is why I would not recommend them.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

This is a continuation of my previous…

This is a continuation of my previous review in Nov 21. The new company "Quadros" contacted me by phone and discussed the end of lifesecure and that they were able to assist me in moving a pension completing the process lifesecure had started. It is now 5 months of attempts to contact the agent and numerous promises to have the transefer completed in 2 weeks. Today I emailed him and asked that all my information and any permissions be removed from this company. Enough is enough..

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

I have been trying to contact the…

I have been trying to contact the company for a few months to follow up on some queries on my partner's life insurance which he took out. The agent who sold him the insurance does not reply to emails or answer the phone anymore. Have the feeling we might have been scammed?

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

Looks like the company doesn't exist…

Looks like the company doesn't exist anymore. Tried to contact them many times through phone calls and emails. I get a voice message that the number doesn't exist and my emails are either not delivered or I haven't got any reply from them.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Helen very helpful and patient

Helen very helpful and patient. Went through the process of getting insurance in great detail. Always willing to listen and explain everything.
Helen was very supportive and thoughtful. Helen went through everything throughly . She never hurried me to make a decision quickly.
I would recommend Helen to my friends and family to obtain life insurance with.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great service will recommend to friends

Samuel was very professional and diligent. I think he genuinely wants to help people get the best deal on life insurance.

August 18, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi James

Thank you for your review. We`re happy that your satisfied with our advice and the cover that we arranged for you. Our aim is to protect every customer as if they are our own family, we really hope that comes across. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

It was quite professional and helpful

It was quite professional and helpful, considering the way Aiden spoke to me about the insurance and help he rendered , trying to get me the best.I am quite pleased actually.

August 17, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Blessing

Thank you so much for your feedback. We really appreciate that you have taken your time to give us your review. It really helps us as a firm to provide the high standard of service that we commit to. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Helen Carter made the whole experience…

Helen Carter made the whole experience very enjoyable

August 13, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Adam

Thanks for your feedback, it`s always great to know what our customers think about us and our service. It helps us maintain the high standards that we commit ourselves to. We really appreciate your kind words. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

I was very pleased with the way my…

The wife and I were very pleased with the way our applications was delt with and the satisfaction on dealing with some one how put the details over very well so we Bothe understood the questions and received the right insurance for myself and my wife
Thanyou for everything
S & L Meanwell

August 13, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi S & L Meanwell

Thank you for taking a moment and giving us your feedback, customer satisfaction is extremely important to us and we always make sure that we do the best that we can for you. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Fantastic low life cover.

My policy has been arranged by Helen Carter who has been wonderful, including increasing my life insurance and lowering my outgoings by approx £200 per year.

Thank you

August 13, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Troy

Thank you for your review. We`re happy that your satisfied with our advice and the cover that we arranged for you. Our aim is to protect every customer as if they are our own family, we really hope that comes across. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

I found Helen to be very professional

I found Helen to be very professional , very friendly and extremely helpful, didn’t realize the life cover I had was very poor , Helen has found me one with twice as much payout for around the same monthly payments, excellent, well worth the long phone call

August 12, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi

Thank you so much for your feedback. We really appreciate that you have taken your time to give us your review. It really helps us as a firm to provide the high standard of service that we commit to. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Top guy top marks.

Very knowledgeable and experienced in his work. Spoke very clearly and explained everything along the way.

August 11, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi

Thanks for your feedback, it`s always great to know what our customers think about us and our service. It helps us maintain the high standards that we commit ourselves to. We really appreciate your kind words. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Friendly

Friendly, helpful advice, prompt action taking

August 10, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Oliver

Thank you for taking a moment and giving us your feedback, customer satisfaction is extremely important to us and we always make sure that we do the best that we can for you. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Best person for meet about life protections!

Firs. Thank you very mutch Sam! I have to say Sam was a very friendly and straight person and trustful give me a best advice for my life protection! Don't hesitate to contact him!

August 10, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Mihaly

Thank you for your review. We`re happy that your satisfied with our advice and the cover that we arranged for you. Our aim is to protect every customer as if they are our own family, we really hope that comes across. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Sam was very helpful and gave some very…

Sam was very helpful and gave some very good advice in making some decision on present and future life policy.
I was completely satisfied with his guidance in finding a policy to suit my situation.
I was completely happy with his service.

August 5, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Kensley

Thank you so much for your feedback. We really appreciate that you have taken your time to give us your review. It really helps us as a firm to provide the high standard of service that we commit to. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Fantastic service from sam would highly…

Fantastic service from sam would highly recomend knew exactly what we wanted and very knowledgeable and trustworthy well done

August 4, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Donna

Thanks for your feedback, it`s always great to know what our customers think about us and our service. It helps us maintain the high standards that we commit ourselves to. We really appreciate your kind words. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Helen was great long phone call but…

Helen was great long phone call but well worth it so good at her job and really helpful loved how easy she made me and my family I will be definitely recording her to all I no

August 4, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Matthew

Thank you for taking a moment and giving us your feedback, customer satisfaction is extremely important to us and we always make sure that we do the best that we can for you. If you have any queries or wish to make changes to your cover be sure to get in touch. We`re always happy to help.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 4 out of 5 stars

Life insurance cover

The phone call was a lil long winded but I was grateful for advice given phone call was about 1hr and 15 mins long but happy I now have correct cover. Thanks Sam Beckett.

August 4, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Simone

Thank you for your review. We`re happy that your satisfied with our advice and the cover that we arranged for you. Our aim is to protect every customer as if they are our own family, we really hope that comes across. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

Rated 5 out of 5 stars

Helen Carter was freaking fabulous

Helen Carter was freaking fabulous, professional, informative, incredibly helpful with all my questions. It was extremely wonderful how she personalised all our conversation relating to my insurance cover. I usually can’t stand calls around insurance as most callers are boring and seem uninterested in my actually needs, I genuinely felt Helen cared and wanted to find the best cover that suited my needs. PLEASE let her know she has one very happy customer :)

August 3, 2021
Unprompted review
LifeSecure Financial Services logo

Reply from LifeSecure Financial Services

Hi Leanne

Thank you so much for your feedback. We really appreciate that you have taken your time to give us your review. It really helps us as a firm to provide the high standard of service that we commit to. If you have any queries or wish to make changes to your cover be sure to get in touch.

Customer Care
LifesecureFS
0121 326 9980
info@lifesecurefs.co.uk
lifesecurefs.co.uk

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